Urgently hiring For Sales Support For PAN India location

Job Description

We have openings for Sales support at our Mumbai, New Delhi, Hyderabad, Bangalore, Chennai, Ahmedabad, Pune. Key Responsibilities Telecalling and Client Engagement: Prospecting: Identify and contact new potential clients via phone to introduce the company's services and generate interest. Client Relationship Building: Build rapport with existing clients to maintain strong relationships and identify opportunities for upselling or cross-selling. Service Promotion: Effectively communicate the benefits and value of the company's air freight, ocean freight, and customs brokerage services. Meeting Coordination: Meeting Setup: Arrange meetings between clients and the sales team or senior management (HODs) to facilitate business discussions and negotiations. Scheduling: Manage calendars to ensure efficient scheduling of meetings, minimizing conflicts and maximizing productivity. Quotation Management: Quotation Creation: Prepare and customize quotations for clients based on their specific needs and requirements. Quotation Sharing: Send quotations to clients and ensure they are well-informed about the services and pricing. Follow-up: Conduct regular follow-ups on quotations to address client queries, provide additional information, and close deals. Sales Support and Administration: Data Entry: Maintain accurate records of client interactions, meetings, and quotations in the CRM system or other relevant databases. Sales Reports: Assist in preparing sales reports and providing insights to help the sales team and management make informed decisions. Sales Materials: Ensure that all sales materials, such as brochures and service sheets, are up-to-date and readily available for distribution. Communication and Collaboration: Internal Communication: Liaise with the sales team, operations, and other departments to ensure seamless coordination and effective communication. Client Feedback: Collect feedback from clients and relay it to relevant teams to improve services and processes. Requirements Experience: At least 3 year of experience in a sales support or telemarketing role, preferably in the logistics or freight forwarding industry. Education: Bachelor's degree in Marketing, Sales, or a related field. Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. Proficiency in CRM software and Microsoft Office is advantageous. Language: Fluency in English; proficiency in local languages may be required depending on the location. Performance Metrics Call Volume: Achieve a set number of calls per day/week to meet sales targets. Meeting Setup Rate: Successfully arrange a specified number of meetings per month. Quotation Conversion Rate: Monitor and improve the conversion rate of quotations to sales. Client Satisfaction: Maintain high client satisfaction ratings through effective communication and follow-up. Kindly revert if interested and also send your updated CV with following details at recruitments@robinsonsglobal.com