urgent requirement For inside sale - academic counselor

2 - 7 years

Mumbai

Posted:5 days ago

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Job Description

Role & responsibilities

Student Counseling & Guidance

  • Counsel students about company digital marketing courses, helping them choose the right path based on their interests and career aspirations.
  • Communicate with students and their parents both in-person and over the phone, answering their queries and guiding them through the course options.
  • Provide expert advice on career opportunities and guide students through their learning journey.

Mentorship & Team Collaboration

  • Mentor and support junior counselors to help them improve their counseling skills and achieve their individual targets.
  • Assist in training new team members and ensure consistent performance across the counseling department.

Target Achievement & Reporting

  • Consistently meet daily, weekly, and monthly targets related to student counseling and course enrollment.
  • Calculate conversion rates and ensure efficient follow-ups with leads.
  • Use CRM tools and sales automation systems to generate reports, track conversions, and improve sales performance.

Additional Responsibilities

  • As a senior counselor, take on additional responsibilities as required, including but not limited to managing complex student queries, handling escalations, and overseeing larger student groups.

Skills Required

business development sales

Work Mode

Work from Office

Job Type

Full Time

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