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3 - 5 years
0.5 - 0.6 Lacs P.A.
Hyderabad
Posted:2 months ago| Platform: 
Work from Office
Full Time
Roles and Responsibilities Provide production support for CRM systems, ensuring timely resolution of issues and minimal downtime. Collaborate with cross-functional teams to identify and resolve technical problems related to CRM implementation, configuration, and customization. Troubleshoot complex issues using various tools such as SuiteCRM, SugarCRM, Zoho CRM, etc. Develop and maintain documentation for CRM processes, procedures, and troubleshooting guides. Participate in on-call rotation to provide 24/7 support for critical production systems.
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