Job Description

Job description Greeting from IGT Solutions We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly walk-in to our office. Job Responsibility: Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management Knowledge, Skills and Other Abilities: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills. Educational & Essential Experience: Bachelor's Degree or Undergraduate dropouts 6 Months BPO or travel experience and fresher Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a voice /Chat environment (Voice /Chat/Email) Interview Rounds: HR Round Versant Test Round /VNA Round Operations Round Compensation Interview Time : 9-30 am to 4-30 pm Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 Contact Information: Boobalan WhatsApp Number: 6381370389 Mail Id: r.boobalan@igtsolutions.com