Urgent Opening For International Telesales

People Group

1 - 3 years

0 - 1 Lacs

thane navi mumbai mumbai (all areas)

Posted:3 weeks ago| Platform:

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Skills Required

bpo sales inbound sales outbound sales telesales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello,

Be the dedicated relationship partner for VIP Shaadi members post-sale
Handle international calls, chats, and emails from UK, USA, Canada, Australia, New Zealand, and other countries with one mission making every customer feel heard, valued
Understand member preferences and help identify their ideal match
Call and connect with high-quality prospects on behalf of the member
Set up mutually consented meetings between potential matches
Ensure timely renewals and proactive engagement throughout their journey
Guide, counsel, and support the member like a true partner in their search
Maintain high service standards, timely resolutions & meticulous documentation
Handle escalations with grace, maturity, and solutions-focused thinking
Respect diverse traditions, preferences, and cultural nuances in every interaction
Always go above and beyond to deliver the VIP promise
Meet sales targets by upselling/cross-selling relevant products or services to customers.
Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

1-4 years of experience in BPO customer service, voice processing, outbound calling, or related fields.
Excellent verbal communication skills in English language; strong written communication skills are also required.
Ability to work independently with minimal supervision; high level of organization skills necessary.
Strong attention to detail + excellent organizational skills
Clear, confident communication in English + any Indian language
Self-motivated and committed to exceeding customer expectations
Male candidate are mandatory for Night Shift (11:30 p.m-8 a.m- 2 Rotational Offs)

Additional Details :

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