Urgent Hiring For International Voice Support Roles

1 - 6 years

4 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Eligibility Criteria:

  • Graduates or undergraduates with at least 1 year of experience in an International BPO.
  • Freshers are welcome to apply!
  • Experienced candidates may be eligible for a salary hike of up to 30%, depending on skills and market standards.

Key Responsibilities:

  • Deliver exceptional customer service via phone, email, and chat.
  • Handle inbound and outbound communications across multiple platforms.
  • Maintain a positive and friendly demeanor with each customer interaction, ensuring satisfaction.
  • Resolve customer issues efficiently, providing timely and effective solutions.
  • Achieve performance targets, including response times, resolution rates, and customer satisfaction.

Shifts & Work Schedule:

  • Rotational shifts (flexibility required).
  • Rotational weekly offs (5 working days, 2 days off).

Perks & Benefits:

  • Complimentary two-way cab service for hassle-free commuting.
  • Monthly performance-based incentives to reward your contributions.
  • Comprehensive insurance coverage for added security.
  • Additional allowances to enhance your earning potential.

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