Urgent Hiring For Customer Support (Pharmacy, Life Sciences, Healthcare)

Job Description

Urgent Hiring For Customer Support (Pharmacy, Life Sciences, Healthcare) Location – PUNE, Viman Nagar Salary – UP To 5 LPA Industry - Pharmacy, Life Sciences, Healthcare, or a related medical field Experience – Minimum 1 yaers of Experience in customer support but in healthcare-related field. Note – Only apply if you have similar work experience in Pharmacy, Life Sciences, Healthcare, or a related medical field Only Key Responsibilities: 1. Respond to patient/customer inquiries, concerns, and complaints via phone, email, live chat, and social media. 2. Assist patients with order placement, shipment tracking, issue resolution, and product-related queries. 3. Coordinate with internal teams to resolve escalations and ensure patient satisfaction. 4. Collect and analyze patient feedback to drive service improvements. 5. Maintain accurate records of customer interactions and generate feedback reports. ⸻ Requirements: 1. Bachelor’s degree in Pharmacy, Life Sciences, Healthcare, or a related medical field. 2. 1-3 years of experience in customer support or a healthcare-related field. 3. Strong organizational and prioritization skills. 4. Proficient in MS Office (Word, Excel, PowerPoint). 5. Excellent verbal and written communication skills. 6. Flexible to work in 24x7 rotational shifts with rotational weekly offs. Interested candidates can share their resume in below mentioned email ilyas@white-force.com 9300755707 Show more Show less