Upreality

We are a consultancy based in Melbourne specializing in developing solutions for augmented and virtual reality that carry the brand to life. We develop, execute, and deliver comprehensive digital solutions across industries and product categories. We are using immersive technology to create a greater link between your brand and customers.

2 Job openings at Upreality
Senior Mechanical Designer karnataka 2 - 6 years INR Not disclosed On-site Full Time

The ideal candidate should be proficient in generating General Assembly drawings, Manufacturing drawings, Detail Drawings, and visualizing concepts. You will be responsible for preparing detailed working diagrams/PID of mechanical devices, including dimensions and other engineering information. Your role will involve developing detailed design drawings and specifications for mechanical equipment using drafting CAD equipment. You will need to review and analyze specifications, sketches, drawings, and related data to assess factors affecting component designs and determine the procedures and instructions to be followed. Proficiency in preparing drawings in AutoCAD and Equivalent Platforms is required. Additionally, you should be able to modify and revise designs to correct operating deficiencies and minimize production issues. An innovative mindset would be advantageous. The ideal candidate should possess proficiency in AutoCAD/Any 3D Software Tool, Auto Desk Inventor/AutoCAD 3D, with 2 to 4 years of experience. Preferable experience in special purpose machine and robotics design would be a plus. A degree/diploma in Mechanical Engineering is required. This is a full-time position that requires in-person work at the designated location.,

Customer Service Associate india 0 years INR Not disclosed On-site Full Time

Responsibilities (Kannada Must) Set up and manage workflows for customer service. Act as the first point of contact for user queries, grievances, and feedback. Funnel qualitative feedback to product and tech teams for continuous improvement. Maintain service quality by coordinating with supply partners. Collaborate with cross-functional teams to enhance service delivery. Analyze user complaints and proactively reduce recurring issues. Help manage day-to-day order fulfillment for pooja and astrology services. Support onboarding, training, & nurturing of partners (e.g., pandits, astrologers) to ensure consistency & quality in delivery. Assist in acquiring new supply partners across service categories and geographies based on demand (e.g., regional astrologers, temple partners, or language-specific experts). Track supply-side performance and help implement improvement plans or corrective actions where needed. Contribute to documentation and refinement of internal SOPs for both user and supply operations. Skills Required Ability to thrive in a fast-paced, evolving startup environment. High ownership and problem-solving ability. Empathy and clear communication with Users and Partners. Process-driven mindset with the ability to create and document SOPs. Organizational skills to manage multiple priorities. Job Type: Full-time

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Upreality