719 Unsecured Loans Jobs - Page 17

Task performed Ensure AP Ref no.if generated as soon as a file is logged in Ensure CPV, neighbor check, Financiary reference check and TVR is done after CIBIL Recommends and forwards to appropriate authority basis limits, deviation, and deferral. Does PD for every single customer. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact Review of credit files as per policy Co-ordinate with FCU for setting up specific triggers Ensure approval tracker is given to Business Basis product to do CFA and ABB. Relook at cases which have been rejected basis merit Clear the various exception raised. Review portfolio every month with respect to ODs / losses / fraud for the period underwritten with respect to the following Bucketwise OD’s being within the triggers OD’s within the budgeted figure Customers TOD level within acceptable norms Non Starter at minimum level Negligible skip / fraud cases Ensure documentation is in place before sending the file for dispatch, with reviews done periodically on the documentation, besides ensuring dispatch of the physical file. Ensure the completed document is moved into the Operations Queue Reviews credit admin activities to ensure the activities like RMU movement, filing of charge, agreement filling, stock and book debt audit, legal dox review , regular information on deviations, deferrals to central unit etc are completed within stipulated time frame. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Constantly monitor portfolio adherence to triggers to identify underlying issues with plausible solutions.

Business Relationship Manager – Business Loans Department Business Loans (BL) Location Reporting Relationship Position Grade M1/M2/M3 Job Role This is an Independent role and candidate will manage a business of 40-75L PM (Unsecured Business Loans) Needs to have a good knowledge of Local market with a special focus on the Self-employed category. Must have experience in that Geography To understand clients business & provide appropriate products like Business loans, OD facilty Has to work closely with DSA’s/do Tele calling/Branch Banking teams for new customer addition. To cross sell various products like Current Account/Savings account/Life Insurance and General Insurance To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. To be alert on competitive elements in the target segments (viz. other banks etc.) &Augment the presence and penetration of the Kotak brand in the target market Improve efficiency by monitoring accounts sourced, do top ups on existing loans when possible Job Requirement Preferably MBA/ CA Experience7-8 years’ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills

Responsible for the entire branch operations Drive the sales staff to achieve individual and branch target Ensure collection efficiency by guiding and supporting the collection executive Asst in NBFC (Loan against property, Business loans) Required Candidate profile Candidate must have minimum of 4-8 years of banking experience People from NBFC should meet all the eligibility criteria and have good understanding about banking sales and operations

Role & responsibilities Channel Performance Management Maintaining Relationship with Channels Training channels to ensure complete login of personal loan applications. Aiding in processing of loan application. Cross Selling insurance to the loan customer. Helping in collections from 0 to 6 MOB. Preferred candidate profile Communication Skills Negotiation Skills Channel Management Skills Relationship Building Skills Perks and benefits Fixed Salary + Attractive monthly incentive Mediclaim for employee and family

Why Join Us At Mahindra Finance, we are all about recognizing the potential in people and empowering them in every way possible. And while were doing so for the whole of the nation, theres no way we could forget our very own people - our employees. Which is why, we make every possible effort to create and maintain a milieu which is highly conducive for their growth. Our people are never short of challenges and cross-functional opportunities to help them expand their horizons and learn in a holistic way. In fact, we always encourage entrepreneurial thinking amongst our people to create more leaders at every level. Business Manager at Mahindra Finance The Business Manager is responsible for developing business in assigned geography, and also monitoring of entire portfolio assigned The ideal candidate will have a strong understanding of the market and be able to develop and execute market promotional activities according to market & business requirements. What You ll Do New Business & Product Development: Analyze the market trend for products development and do market research. To develop SME - business enterprises for products: Loan against property, Mortgages, unsecured loans, liaison with referral partners, working capital loans etc in assigned geography and monitoring of entire portfolio assigned. Planning & execution of market promotional activities according to market & business requirements. Meeting new customers / Dealers for sourcing, assistance in business development activities. To establish strong marketing channels in the assigned territory. Develop suitable products for new business opportunities for Bill discounting & Term Loans. Hand hold / Develop the down line sales force for business growth. Knowledge of Initial Credit Assessment, Operations and Monitoring What We Value Graduate with 3+ years of relevant sales experience in SME Loan against property, Mortgages, unsecured loans, working capital loans from NBFC/Mortgage industry . Stay up-to-date on industry trends and best practices. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills Ability to work independently and as part of a team. Ability to meet deadlines and work under pressure. Willingness to learn and adapt to new challenges.

Key Responsibilities: * Identify, onboard, and manage Direct Sales Agents (DSAs) to drive personal loan sales. * Train DSAs on loan products, policies, and sales techniques. * Monitor DSA performance, ensuring lead generation and conversions. * Coordinate with credit and operations teams for smooth processing and TAT adherence. * Achieve assigned sales targets and maintain portfolio quality. * Analyze market trends and competitor activities to drive business growth. Requirements: * Experience: 3-5 years in Personal Loan sales, preferably with DSA management. * Skills: Strong communication, relationship management, and a target-oriented mindset. * Other: Basic computer knowledge. Location : Ahmedabad, Rajkot,Pune You can share your resume on E-mail : ta_hr17@mas.co.in Whatsapp :9898385228

Sales & Profitability To drive Business Loan (un secured) business through DST & Direct market. To develop sales growth strategy, target market identification, mapping company's offerings to market needs in a fast-paced environment To do sales budgeting. i.e. Based on the business target Decide on Manpower required & its salary costing, Incentive structure & Targets To develop and execute business plans for achieving the targets of the or BL Business Development To create and drive alternate channels for Sales along with the regular channels To open up avenues for business through corporate channel To Scan the National market and its competitive offerings on a periodic basis; report on emerging trends and business opportunities for the consumer business. Should give a quarterly update on various Salaried Personal Loan products in the markets offered by competitors Business Development initiatives To understand the market dynamics and accordingly suggest Credit & product team in devising competitive pricing structure periodically Key Skills:- Must have sales experience (Preferably direct sales) Territory familiarity. Speak local language. People management Skills. Communication Skills. Problem solving & negotiation Skills. Team handling experience. Qualification :- Minimum Degree (Regular ) Gender: - Male Salary :- Best in industry For more details contact: - Rabin Singh - 8144944345 mail ids:- coshr1@muthootgroup.com

Sales & Profitability To drive Business Loan (un secured) business through DST & Direct market. To develop sales growth strategy, target market identification, mapping company's offerings to market needs in a fast-paced environment To do sales budgeting. i.e. Based on the business target Decide on Manpower required & its salary costing, Incentive structure & Targets To develop and execute business plans for achieving the targets of the or BL Business Development To create and drive alternate channels for Sales along with the regular channels To open up avenues for business through corporate channel To Scan the National market and its competitive offerings on a periodic basis; report on emerging trends and business opportunities for the consumer business. Should give a quarterly update on various Salaried Personal Loan products in the markets offered by competitors Business Development initiatives To understand the market dynamics and accordingly suggest Credit & product team in devising competitive pricing structure periodically Key Skills:- Must have sales experience (Preferably direct sales) Territory familiarity. Speak local language. People management Skills. Communication Skills. Problem solving & negotiation Skills. Team handling experience. Qualification :- Minimum Degree (Regular ) Gender: - Male Salary :- Best in industry For more details contact: - Rabin Singh - 8144944345 mail ids:- coshr1@muthootgroup.com

• To be Responsible for origination of Business Loan • To be Responsible for setting up the distribution network for financial products • Plan & execute the BL strategy for month/quarter to ensure goals are achieved.Must have team handling experience

Interested Candidate Share Your Resume to 7039622460 (WhatsApp) Roles and Responsibilities Identify potential customers for business loans, personal loans, and lending services through field sales activities. Conduct meetings with clients to understand their financial needs and provide customized loan solutions. Develop strong relationships with existing customers to increase repeat business and referrals. Meet monthly targets set by the organization for new loan disbursements and customer acquisition. Thanks and Regards, Amruta Maiti

Managing Rural business through assigned team of sales officers in the designated area or territory Managing a team of sales officers Responsible for disbursement targets, sales officer productivity & lead conversion Health insurance Provident fund

Role & responsibilities We are seeking a dynamic and target-oriented Cluster Sales Manager to lead and manage the Direct Sales Team (DST) for unsecured business loans in the small-ticket segment . The ideal candidate will be responsible for driving sales, managing a team of sales executives, ensuring compliance, and delivering excellent customer experiences while achieving business growth within the assigned geography. Key Responsibilities: Team Management: Recruit, train, and lead a team of Sales Executives / Officers . Monitor daily performance, ensure productivity, and support team members in achieving individual targets. Sales & Business Development: Drive sales of unsecured business loans (ticket size typically between 1 lakh to 20 lakhs). Develop and execute sales strategies to penetrate the SME/MSME market in the assigned cluster. Conduct regular field visits, joint calls, and market mapping. Target Achievement: Ensure achievement of monthly and quarterly sales targets across the cluster. Track sales performance metrics and implement corrective actions where necessary. Channel Operations: Ensure smooth functioning of the Direct Sales Channel , adherence to sales processes, and customer onboarding protocols. Market Intelligence: Collect competitor data, market trends, customer feedback, and share actionable insights with management. Compliance & Risk Management: Ensure 100% adherence to internal policies, regulatory norms, and KYC requirements. Manage risk and ensure quality sourcing of business. Required Qualifications & Skills: Graduate / Postgraduate in Business Administration, Finance, or related fields. 8+ years of relevant experience in unsecured loans or MSME lending, preferably in a DST model . Strong understanding of SME lending , credit norms, and risk evaluation. Proven experience in team handling and sales target achievements. Excellent communication, negotiation, and leadership skills. Willingness to travel extensively within the assigned cluster. Preferred candidate profile

must require experience in Unsecured Business Loans Ticket Size 15 lacs -30 lacs. Work closely with sales and relationship teams to ensure credit proposals align with business objectives. Oversee the credit approval process, ensuring adherence to company policies and risk guidelines. Prepare and present credit reports to senior management and recommend actions to improve credit performance. Preferred candidate profile - Preferably CA/CA Inter/ ICWA or Graduate (with decent experience in unsecured business loan underwriting) Interested candidates may share their CV at Nagapurnaiah.madugula@piramal.com / dinesh.boga@piramal.com

Job Opportunity: MSME Loan Officer Location: Chennai Salary: Up to 40000 + 250 DA We're hiring for a Sales Finance role specializing in MSME loans, including - Business Loans - Car Loans - Mobile EMI Loans Experience: Candidates with prior experience in loan sales finance or similar products are preferred. Anil Kumar-8106356547

Sales & Profitability To drive Business Loan (un secured) business through DST & Direct market. To develop sales growth strategy, target market identification, mapping company's offerings to market needs in a fast-paced environment To do sales budgeting. i.e. Based on the business target Decide on Manpower required & its salary costing, Incentive structure & Targets To develop and execute business plans for achieving the targets of the or BL Business Development To create and drive alternate channels for Sales along with the regular channels To open up avenues for business through corporate channel To Scan the National market and its competitive offerings on a periodic basis; report on emerging trends and business opportunities for the consumer business. Should give a quarterly update on various Salaried Personal Loan products in the markets offered by competitors Business Development initiatives To understand the market dynamics and accordingly suggest Credit & product team in devising competitive pricing structure periodically Key Skills:- Must have sales experience (Preferably direct sales) Territory familiarity. Speak local language. People management Skills. Communication Skills. Problem solving & negotiation Skills. Team handling experience. Qualification :- Minimum Degree (Regular ) Gender: - Male Salary :- Best in industry For more details contact: - Rabin Singh - 8144944345 mail ids:- coshr1@muthootgroup.com

Role & responsibilities Responsible for branch productivity. Adherence to process, disbursement Collection etc. Should have potential to take the initiative in building a growing customer base. Responsible for recruitment of relationship managers for particular branches. Responsible for managing Profit and loss of a branch and ensuring profitability of strategic SBU Preferred candidate profile A graduate / P.G in any discipline. Minimum 4 to 5 year of experience LAP / Business loan. Must have team handling Experience

*Job Title:* Relationship Manager Personal Loan *Department:* Sales *Location:* Ahmedabad *Employment Type:* On-roll *Key Responsibilities:* * Identify, onboard, and manage Direct Sales Agents (DSAs) to drive personal loan sales. * Train DSAs on loan products, policies, and sales techniques. * Monitor DSA performance, ensuring lead generation and conversions. * Coordinate with credit and operations teams for smooth processing and TAT adherence. * Achieve assigned sales targets and maintain portfolio quality. * Analyze market trends and competitor activities to drive business growth. *Requirements:* * Experience:5-10 years in Personal Loan sales, preferably with DSA management. * Skills: Strong communication, relationship management, and a target-oriented mindset. * Other: Basic computer knowledge. You can share your resume on E-mail : ta_hr17@mas.co.in Whatsapp :9898385228

Job Responsibilities Field sales of loan products ( Door to Door canvassing , loan leads sourcing campaigns and open market sourcing of potential loan leads etc. ) Achievement of agreed sales objectives for the defined territory / Region for all the Retail advances.. Timely Update of market information and competition schemes to reporting managers. Attend the Product & Sales skill training provided by the Client and constantly update themselves with the latest product features and guidelines. Plan and execute marketing activities / loan leads sourcing campaigns for assigned products within the geographical area allotted to BDE. Handling Auto Loan Customers in the Branch, explain Product Features, handling queries from customers, support in documentation and End to End Loans processing in LOS. Preferred Candidate Profile Candidate who have experience minimum 6 months and above in loans sales People who are interested in field work Core Competencies Excellent interpersonal Ability to build strong relationships with clients. Strong understanding on loan processes Knowledge about internal/external regulations. Technical Competencies Capable of managing the loan origination system Perks & Benefits Attractive Incentives, ESI, insurance Location: Ahmedabad Kolkata Delhi

Job Role Responsible for achievement sales Targets through lead generation and fulfillment from alternate channels. Effective Relationship Management of clients to meet Budgeted volumes. Build a profitable portfolio. Achieve cross-sell targets. Responsible for smooth flow of process relating to credit and operations Constantly building relationship with existing clients to generate repeated business Timely feedback/MIS to higher authorities. Key Responsibilities Business Development Credit Administration Operations Management Client Servicing Team Management Mandatory skills Graduate with 2-5 yrs experience in relevant field. Good communication and pleasing personality. Strong commercial and business acumen Strong customer focus Strong analytical and problem solving skills. Knowledge of service and warranty system. High level of Self Drive/Enthusiasm.

HDB Financial Services Ltd. is hiring #Branch Manager ( Team Handling Role) Location : #Panipat #Indri #Hissar #Rampura phul #Product : - #Secured & #Unsecured #Requirements : - Min. 7 Years of Experience in LAP/PL/BL Team handling is a must. Interested candidates can share their CVs to priyanka.gangasai@hdbfs.com with Subject line Branch Manager_location.

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates