340 Unified Communications Jobs - Page 12

About the Role: The Azure Network Engineer responsible to design, implement, and manage secure, scalable network solutions in Azure. You ll work with services like Azure Application Gateway and Palo Alto firewalls to ensure reliable connectivity and application delivery. This role is ideal for someone who thrives in cloud environments and enjoys solving complex networking challenges. Key responsibilities Design and Implement Core Networking Infrastructure: Architect and deploy virtual networks, subnets, route tables, and network security groups to support scalable and secure Azure environments. Connectivity Services Management: Configure and manage hybrid connectivity solutions including VPN...

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Engineering Mission: Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth. What you will do: Youll work on end-to-end projects in a full-stack role, aligned with your skills and career goals. As a part of your job, you will be charged with designing, researching, developing, and testing the fun...

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new fea...

Role: Program Manager Exp: 3+ yrs || Location: Goregaon East, Mumbai Salary: up to 14 LPA Working days: Monday to Friday Shift time: 9 am - 6 pm (should expect some calls during non-office hours) About company: It is a leading Audio Visual and Unified Communication systems integrator and services provider in S.E. Asia, headquartered in Singapore with offices in 13 countries and more than 200 employees. Our clientele consists mainly of Multinational Corporations across a broad spectrum of industries. Responsibilities: Work with the local Project Managers to develop detailed project plans, including scope, timelines, and resource allocation. Ensure projects in a program are delivered on time, ...

Module Lead - Oracle Unified Assurance Location: Pune/ Noida Experience: 4 to 6 years Education: B.E./ B.Tech./MCA Primary Skills: Oracle Unified Assurance, Service Assurance, OSS, BSS Job Description: - Strong experience in Unified Communications Monitoring and Service Assurance to support the Customer's Engineering and Operations team to standardize processes and practices defined for system and infrastructure monitoring as well as ensure service assurance. - Work with the Customer's Engineering and Operations team to evaluate and optimize Unified Communications systems monitoring capabilities - Review system alarms definitions and technical articles provided by the vendors and write proce...

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: We re on the lookout for a dynamic Talent Acquisition Partner to be a key force behind our ambitious growth journey in India. In this role, you ll take the lead in shaping the future of our API/CPaaS business by hiring exceptional talent across Engineering, Product, Operations, and Go-to-Market teams. Your impact will go far beyond filling roles you ll be a true talent advisor, partnering closely with stakeholders to attract the right people who will help drive our mission forward. At Vonage, we believe hiring is a craft. You ll play a central role in delivering an outstanding experience fo...

Experience in designing; implementation; optimization; and maintenance of our voice communication systems. The ideal candidate will have extensive experience in VoIP; PBX systems; SIP trunking; and unified communications platforms; along with a deep understanding of both on-premise and cloud-based voice solutions. Experience in voice communications; with a focus on VoIP; PBX; SIP; and Unified Communications technologies. Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions. Expertise in troubleshooting voice call routing issues; call quality problems; SIP trunking; and integration ...

Provide end-to-end support for telecom services, from ticket creation to issue resolution. Support and manage commercial voice services, including Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing. Utilize Cisco Unified Communications Manager (CUCM), CCNA Voice, and CCNP Voicek nowledge for troubleshooting and issue resolution. Troubleshoot various VoIP call issues, such as ASR, ACD, PDD, Dead Air, DTMF, codec mismatches, One-Way Audio, Voice Quality, DID, and Toll-Free issues. Monitor and manage alarms across network entities including routers, switches, NGN network,Soft Switches, Media Gateways, SBCs, and Tx Equipment. Perform proactive network monito...

We're Hiring | Director Unified Communications (Operations, Observability & Automation) Location: Hyderabad, India (Work from Office) Shift: 04:00 PM – 01:00 AM or 05:00 PM – 02:00 AM IST Full-Time | Leadership Role Are you a strategic leader with deep expertise in Unified Communications , Cisco WebEx , Session Border Controllers (SBCs) , and observability and automation ? At ConnX , we're looking for a Director – Unified Communications Operations, Observability & Automation to lead our UC operations and automation transformation. You’ll manage mission-critical UC infrastructure, oversee advanced observability strategies, and drive innovation in operational automation. Key Focus Areas: Daily...

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Communications API: As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity bef...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operation...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cloud Infrastructure Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Desired Responsibilities: Design, develop, and deploy contact center solutions using AWS Connect. Customize and configure AWS Connect to meet the specific requirements of various projects. Integrate AWS Connect with other AWS services such as Lambda, DynamoDB, and S3...

Role purpose: As a Customer Success Manager, you will be responsible for executing a comprehensive customer success management strategy aimed at customer retention, churn mitigation, and driving the adoption and consumption of services. Your role will involve building and maintaining strong relationships with Standard/Enhanced Global Enterprise Customers (TCV 5-10M Euros) with presence in 4-5 countries (across Europe/Amercias/APAC), handling critical/financially customer impacting escalations, and addressing special requests related to performance, quality, and improvements to enhance the overall customer experience. In this strategic role, you will leverage your deep understanding of teleco...

MS Teams with Enterprise Voice Expert Experience : 7 to 15 years Job Description MS Teams expert who can conduct as Is studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams Voice. Implementation and support experience specifically in the area of MS Teams, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical Desire to be hands-on and in the field of designing and implementing the MS Teams solution. PRIMARY RESPONSIBILITIES Responsible for migrating user base from Zoom Telephony to MS Teams 7 to 15 years’ experience on Microsof...

Work Experience: 7 to 15 years Certifications: ITIL and Cisco Voice related certification Significant exposure/familiarity with the following: People Management and Operations Management Presentation skills for delivery operations Customer handling and escalation handling Multiple teams, technologies and customer’s support Must have collaboration products hands-on experience on technical side: Like - Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Voice Gateways/CUBE, Expressways and MRA, IM and Presence, Jabber Basic knowledge of Routers, Switches, UCS, vCenter, Data Center operations etc. Required Skills Manage customers and operations as per agreed SLAs Track monthly b...

Job Purpose : The Technical Project Manager will be responsible for leading teams to deliver project(s) that span across one or more business units, managing resources, schedules, financials and adhering to quality control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. The candidate should be versed in project management methodologies, technological fields and have a strong technical background. Key Specification: Technical Project Managers play a crucial role in technology-related organizations or projects. They are responsible for planning, organizin...

Collaborating with customers, engineers, and architects, reviewing technical documents, designing systems, preparing cost estimates, and assisting with proposals and project planning. Share the CV's on Sneha.waghmare@mns.in or Whatsapp on 7738193647.

Essential Functions: Interactively work with, CBT Installation and Repair Technicians, , and other intra/inter-department personnel to resolve network and customer-facing issues Duties include : o Testing, Provisioning and Repairing DSL, GPON and Access services (voice/data/video) o Troubleshoot installation/repair work items for customers provisioned to the Meta Switch (classic and cluster) o Correct assignment of facilities and equipment on service orders o Correct errors in various provisioning systems and databases Effectively multi-tasks to achieve specific measurable goals toward productivity and quality May be required to cross train others Monitor ticket status Utilize provided tools...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills : Unified Communication and Collaboration OperationsJob Requirements :Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operati...

The BT Enterprise Telephony role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BT Enterprise Telephony domain.

Senior Collaboration Consultant IMMEDIATE JOINER Job Overview: As a Senior Collaboration Consultant at Konverge Technologies, you will be responsible for delivering high-quality, enterprise-level collaboration solutions that meet our clients business needs. Your role will focus on designing, deploying, and troubleshooting collaboration systems, with an emphasis on WebEx, CUCM, Cisco Telepresence, and other Cisco collaboration technologies. Your experience and expertise in the collaboration space will help shape the success of our clients communication systems. Key Responsibilities: Designing and Implementation/Deployment: Design and implement collaboration solutions for enterprise clients, i...

The BT Enterprise Telephony role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BT Enterprise Telephony domain.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Cloud InfrastructureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensu...

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates s...

Meet the Team The Solutions Engineering Team is a high Impact team that navigates the technological landscape and crafts solutions that address real world business needs. Th is a closely knit team of highly qualified engineers who are abreast of the newest technology innovations, work with different teams both internal and external and deliver solutions for customers. While technology may sound foremost for this team it is their positive demeanor and team work that stands out in the forefront. Your Impact You would work with the Commercial vertical in India to understand customers needs and provide teamwork solutions to address these needs. The following are some of your key work areas: Coll...