340 Unified Communications Jobs - Page 11

10+ years of networking and unified Communications ( UC) Expertise in Cisco Unified Communication/ Collaboration Experience and in depth knowledge of Cisco Unified Communication solution portfolio is a must. Experience and good knowledge in upgradation of Cisco Unified Communication solutions is a must. Experience in Voice and Video QOS. Good Knowledge of UC on UCS and virtualization implementations. Good Knowledge of Ciscos Hosted Collaboration Solution will be an added advantage. Experience on Contact Center express, Scripting and reporting. Good Knowledge of SIP Trunking and Voice gateways. Experience should be in Designing and implementation of various versions of Collaboration technolog...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesse...

Shift: 6pm to 3am Summary The Diagnostic Engineer III is responsible for identifying and resolving complex telephony and other associated technology issues. Essential Functions Collaborates and consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts in a fast paced and demanding environment. Follows up with customer contacts to ensure satisfactory resolution Reports findings, tracks progress, and documents customer communication within incident management system Manages workload in a manner that meets defined Service Level Objectives Demonstrates high standards of conduct and ethics as well as appropriate judgment, independence, and dis...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Unified Communication and Collaboration ImplementationMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongo...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

About Astreya: Astreya is a leading global IT services provider, delivering cutting-edge solutions to some of the world's most innovative companies. We empower our clients to achieve their business objectives by providing expert support across various IT domains, including AV, managed services, infrastructure, and more. We are looking for a highly skilled and passionate individual to join our growing team and contribute to our commitment to excellence. Position Summary: Astreya is seeking an experienced and highly knowledgeable individual to act as a Subject Matter Expert (SME) within our organization. This role will be instrumental in supporting and developing our AV practice, leveraging a ...

Job Purpose: Provide coverage and escalation point and patching operations duties. Essential Functions: Onboarding\Decommissioning for patching operations Skilled python development/scripting Create deployments using Ivanti Security Controls, Ivanti EMSS and HCL BigFix Troubleshoot and remediate issues that arise during onboarding process, pre-patch scanning, deployment windows and post-patch. Understand ITIL Change process as well as document changes and tasks appropriately. Review\verify all changes and associated tasks have been opened\documented by level one engineers are done appropriately. Verify all deployment packages are created properly and for the correct time. Help keep patching ...

Role Summary/Purpose: Seeking a highly skilled and experienced PCI Compliance professional. The ideal candidate will have a strong background in PCI compliance and technical expertise in securing payment card data within a large enterprise environment. Responsibilities Collaborate with the PCI Compliance Team to ensure adherence to PCI DSS requirements. Conduct comprehensive PCI DSS assessments, including gap analyses, risk assessments, and remediation planning. Develop and implement PCI compliance policies, procedures, and controls. Provide technical expertise in securing payment card data across various systems and networks. Assist in the preparation and submission of PCI Requirement Artif...

About the Role: We are seeking a creative and detail-oriented UX Designer to join our growing product team. In this role, you ll be responsible for crafting intuitive and user-centered design solutions that align with both business goals and user needs. You ll collaborate closely with product managers, developers, and other stakeholders to bring engaging and seamless digital experiences to life. Key Responsibilities: Translate user needs and business objectives into compelling user experiences Create user flows, wireframes, prototypes, and high-fidelity designs using tools like Figma, Adobe XD, or Sketch Conduct user research, usability testing, and competitor analysis to guide design decisi...

Job Description : Data Center Representative Provides backup support for Manager along with detail listed below (production and QA support included). Data Center Representative - the current team has a minimum of 8 years experience in the computer operations field. Qualifications and experience : Expertise in Job Scheduling environments. CA Workload Automation AE (Autosys Edition - Automated Job Control System for scheduling, monitoring and reporting). Experience working with Microsoft Office products. Strengths include: Strong customer interface and problem-solving skills. Able to manage multiple tasks. Excellent communication and interpersonal skills. Dependable. Detail oriented. Good time...

Experience:- 3+ Years. Location:- Manyata Tech Park, Bengaluru. Skills:- VOIP, Unified Communication. Candidate should be available for F2F discussion for Final Round. About the Role: We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions . The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troublesho...

Role purpose: As a Customer Success Manager, you will be responsible for executing a comprehensive customer success management strategy aimed at customer retention, churn mitigation, and driving the adoption and consumption of services. Your role will involve building and maintaining strong relationships with Standard/Enhanced Global Enterprise Customers (TCV 5-10M Euros) with presence in 4-5 countries (across Europe/Amercias/APAC), handling critical/financially customer impacting escalations, and addressing special requests related to performance, quality, and improvements to enhance the overall customer experience. In this strategic role, you will leverage your deep understanding of teleco...

Responsibilities: * Manage AV projects from planning to execution * Oversee Crestron, Extron, Polycom systems integration * Ensure compliance with AVIXA standards * Coordinate video conferencing solutions implementation

VoIP Engineer Job Title : VoIP Engineer Location : Chennai, Hyderabad, Bangalore Experience : 0-4 Responsibilities: Configure and maintain VoIP systems. Troubleshoot call quality and connectivity issues. Monitor VoIP traffic and logs. Assist in integrating VoIP with other systems. Tools & Technologies: Asterisk, FreePBX, Cisco Call Manager. SIP, RTP, VoIP monitoring tools. Networking basics (QoS, NAT, firewalls). Career Growth: VoIP Engineer Telecom Engineer Unified Communications Architect. Ideal Candidate Traits: Strong communication skills. Technical curiosity. Attention to detail.

. Unified Communications Engineering team is looking for an enthusiastic Devops engineer with a passion for databases , building and optimizing secure, reliable, scalable, and robust systems. As part of this role, you would be involved in building, evolving, and managing the databases as well the infrastructure, processes, systems applications for our Communications applications platform. The ideal candidate should have a solid background in nosql and relational databases, continuous integration and deployment methodologies, observability, and configuration management tools and processes. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise wor...

1. Solution design and implementation 2.Enterprise architecture 3. Implementation of Best Practices and Templates 4.Delivery Operating Model Governance 5.Thought leadership and customer advocacy:

Experience:- 3+ Years. Location:- Bengaluru. Skills:- VOIP, Unified Communication. Mode of Interview:- 1st round Virtual, Final round:- F2F. About the Role: We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions . The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve...

Job Purpose : This position will report to the CBTS Security organization and support company applications, systems, and vendors with security operations, administration, and general maintenance. This is a shift-based position and will have well-defined working hours. The position supports CBTS and its security strategy and objectives by providing security monitoring and remediation. It provides services to mitigate cyber risks to CBTS and protects company information, systems, products, facilities, and assets. Essential Functions: (70%) Security Implementation and Operations - Monitor security alerts and events and follow playbooks to respond to and escalate security incidents. Communicate ...

Experience 1 to 3 years Qualification -3 Years Diploma/BSc IT -Electronics/ Electronics& telecommunication/computer science Communication -English, Hindi/native Preferred Location: Gurgaon and South Delhi Budget 30-45kpm CTC Key Skills: - Coordination with the PMC team and other entities to do the project AV cables pathway, containment, electrical, and data port route clearance. Video conferencing device and application -Cisco, HP poly, Logitech, Crestron, Extron, Microsoft team, Zoom, Cisco Webex, and Google Meet device installation and configuration Audio device and application- Biamp, QSC, Bose, Yamaha, Extron, Haman BSS, Shure, Kramer, and Xilica device installation, configuration, and b...

Experience: 1-6 years In Audiovisual services/Project Qualification : 3 Years Diploma/ any bachelor's degree. preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Communication -English, Hindi/native Gender: Male only Location - resident of Gurgaon/South Delhi (as customer site is in Gurgaon) Travel requirement: Should be willing to travel to project sites locally in NCR and other cities as needed on short notice for 1-2 weeks Budget : 30-50kpm CTC Software skills required : Strong Excel skills (charts, filter, sort, vlookup, etc), software updates, Basic control systems Programming, VC configuration Key Skills: - Install, configure, and maintain AV ...

The candidate is passionate Trainee Software Engineer interested to design, develop, and install software solutions. The successful candidate will be able to build high-quality, innovative, and fully performing software in compliance with coding standards and technical design. Excellent Communication Skills. bachelors Degree with programming Knowledge like C, C++, Java, python, .Net Ready to learn New / Emerging Technology Roles and Responsibilities: Execute full lifecycle software development. Write we'll designed, testable, efficient code. Produce specifications and determine operational feasibility. Integrate software components into a fully functional software system. Document and mainta...

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves monitoring system performance, troubleshooting issues, and collaborating with cross-functional team...

We are looking for a detail-oriented Expense Analyst with expertise in billing operations to manage, analyze, and optimize company expenses while ensuring accurate and timely billing to clients/vendors. The ideal candidate should possess strong analytical skills, knowledge of accounting principles, and experience in managing billing cycles. Key Responsibilities: Expense Management Monitor and analyze company expenses to ensure alignment with budgets and forecasts. Review and validate employee reimbursements and vendor payments. Identify cost-saving opportunities and flag unusual expense trends. Prepare regular expense reports for management review. Billing Operations Generate and issue clien...

Essential Functions: Lead and manage multiple IT projects simultaneously, ensuring successful delivery within scope, budget, and timeline. Collaborate with stakeholders to define project objectives, requirements, and deliverables. Develop and execute project plans, including defining project scope, goals, and deliverables, as well as resource allocation and scheduling. Apply appropriate Project Management methodologies and practices to enhance project management efficiency and adaptability. Monitor project progress, identify potential risks, and develop contingency plans to mitigate them. Conduct regular project status meetings and communicate project updates to stakeholders and senior manag...