Job Description

Interpret messages accurately between Turkish and English, ensuring clarity, tone, and style preservation, while adhering to grammatical and syntactical rules. Deliver strict renditions of conversations including all details, ready to handle challenging calls professionally. Utilize strong customer service and communication skills with clear enunciation and a professional voice. Adhere to client instructions carefully, manage the call flow efficiently, and avoid engaging directly with limited English speakers without clients permission. Remain calm and collected during calls, particularly in situations where speakers may become upset or incoherent. Be punctual and available for scheduled shifts. Ensure reliable internet access for effective communication related to work. Perform additional duties as assigned. Applicants should be willing to work Rotational Shifts (including nights). Minimum Requirements: High School diploma or equivalent. Fluency in English and Turkish (C2, C1, B2 levels). Understanding of cultural nuances and idiomatic expressions in both languages. Excellent listening, retention, and note-taking skills for maintaining high accuracy. Ability to remain neutral and objective during conversations. Capability to clarify cultural meanings when necessary to avoid miscommunication.