Key Responsibilities: Guide new customers through the onboarding process. Provide resources to help customers get started. Build and maintain strong customer relationships. Serve as the primary point of contact for customer queries and concerns. Monitor customer usage of products. Proactively suggest enhancements to improve customer experience. Troubleshoot and resolve customer issues promptly. Collaborate with technical support and internal teams to resolve problems efficiently. Communicate customer insights to the product development team. Identify at-risk customers and develop re-engagement strategies. Work to reduce customer churn by addressing issues and enhancing satisfaction. Track and report on key customer success metrics. Analyze data to identify trends and areas for process improvement. Collaborate with sales, marketing, product, and support teams. Provide feedback to sales and marketing on customer needs and market trends. Requirements: Bachelor’s degree in Business, Marketing, Communications, or a related field. Proven experience in customer success, account management, or a related role. Strong interpersonal and communication skills. Excellent problem-solving abilities and a proactive attitude. Ability to manage multiple tasks and priorities effectively. Proficiency in Excel and Familiarity with Ticketing/Desk software and customer success tools is must. A customer-centric mindset with a passion for helping customers succeed. Job Type: Full-time Pay: ₹331,673.71 - ₹1,585,711.28 per year Schedule: Fixed shift Education: Bachelor's (Preferred) Experience: Customer relationship management: 1 year (Preferred) work : 1 year (Preferred) Location: Amravati, Maharashtra (Preferred) Work Location: In person
Job Description: We are seeking an energetic and experienced Sales Executive to join our team. He/she will convert pre-qualified leads into new customers and turn existing clients into repeat business. Candidates should be driven, hard-working professionals who have a knack for closing deals. We will love to hear from you . Responsibilities and Expectations: Attend networking events, community events and hearings to generate leads Contact prospective customers by both telephone and email Market Research to develop warm leads Vet lead list for warm and cold leads Identify prospects that fit the target demographic Use product knowledge to showcase the solutions that our company can offer to prospects Up sell additional products as need arises Use database, CRM, or other software to track progress with new prospects Report weekly sales goals and objectives to regional leaders Negotiate price with clients who are interested in making bulk orders Maintain contact with existing clients to make sure they are satisfied and request referrals Attend trainings to stay up to date with the specifications of new products and service offerings Requirements and Qualification: Previous working experience as an Outbound Sales especially with Education Institutes or ERP Vendors for min 1-2 year(s) BA/MBA degree in Finance, Marketing or similar relevant field Excellent communication, interpersonal and presentation skills and good command in English. Networking aptitude Fearless attitude and a hunter mentality Self Motivation and enthusiasm to learn Job Type: Full-time Pay: ₹25,543.44 - ₹35,309.84 per month Schedule: Fixed shift Application Question(s): Have you worked with CRM tools or maintained client databases? If yes, please specify which tools. Have you previously worked in an sales or B2B sales role? Total Years of Work Experience in Sales Education: Bachelor's (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person
Overview: We are looking for a Senior Full Stack Developer with expertise in both front-end and back-end development. This role involves designing, developing, and maintaining complex applications, ensuring high performance and responsiveness for our blockchain-enabled solutions. What You Will Do: Build and maintain complex web applications using Angular, ensuring smooth performance and functionality. Collaborate with designers to convert wireframes and mockups into high-quality code, ensuring an engaging user experience. Create modular, reusable, and maintainable Angular components to support scalable application architecture. Work with backend developers to seamlessly integrate RESTful APIs and third-party services. Optimize application performance, focusing on loading times, responsiveness, and memory efficiency. Conduct rigorous testing and debugging to ensure applications are reliable, responsive, and bug-free. Maintain documentation for all code, architecture, and processes to support team collaboration and future development. Key Skills & Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 1-2 years of front-end development experience, with at least 2 years specifically working with Angular. Strong proficiency in JavaScript (ES6+), HTML5, and CSS3. In-depth knowledge of Angular (preferably Angular 8+), including RxJS and Angular CLI. Experience with component libraries and frameworks, such as Angular Material or Bootstrap. Familiarity with front-end build and automation tools like Webpack, npm, and Angular CLI. Experience with responsive and adaptive design, ensuring compatibility across devices and browsers. Proficiency in using Git for version control and collaboration. Excellent analytical and troubleshooting skills, with the ability to resolve issues effectively. Strong comunication Job Type: Full-time Pay: ₹326,302.07 - ₹1,072,180.45 per year Schedule: Fixed shift Ability to commute/relocate: Amravati, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: Full-stack development: 1 year (Preferred) Work Location: In person
What You Will Do: Infrastructure Automation: Design and implement automated solutions for deploying, managing, and scaling infrastructure using Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or Ansible. CI/CD Pipeline Management: Build, manage, and optimize continuous integration and continuous deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI, CircleCI, or GitHub Actions to automate testing, building, and deployment processes. Cloud Infrastructure Management: Design, configure, and manage cloud infrastructure (AW) to ensure efficient, secure, and scalable deployment of applications. Containerization & Orchestration: Implement and maintain containerized solutions using Docker and manage container orchestration using Kubernetes, Docker Swarm, or other container management systems. Monitoring & Logging: Set up and manage monitoring and alerting systems using tools such as Prometheus, Grafana, ELK Stack, or Datadog to ensure application performance, uptime, and security. Security Best Practices: Work with security teams to ensure best practices are followed, including the implementation of security controls and the management of access permissions, identity and access management (IAM), and encryption of sensitive data. Disaster Recovery & Backup: Implement and maintain disaster recovery solutions and backup strategies to ensure high availability and reliability of the infrastructure. Collaboration: Work closely with developers, system administrators, and other teams to improve deployment processes and troubleshoot infrastructure-related issues. Cost Optimization: Monitor resource usage in cloud environments and optimize costs by managing cloud infrastructure and scaling as necessary without compromising on performance. Version Control: Oversee version control systems (Git) to manage codebases, collaborate with developers, and ensure proper release management procedures are followed. Key Skills & Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 1-2 years of hands-on experience in DevOps, Cloud Infrastructure, or related fields. Cloud Platforms: Solid experience with AWS and its key services (EC2, S3, RDS, ECS, Lambda, etc.). CI/CD Tools: Hands-on experience with CI/CD tools like Jenkins, GitLab CI, CircleCI, or GitHub Actions for automating deployment pipelines. Containerization: Expertise in Docker for containerizing applications, and experience with Kubernetes or other container orchestration tools like Docker Swarm or OpenShift. Infrastructure as Code (IaC): Proficiency in tools like Terraform , CloudFormation , or Ansible to automate infrastructure provisioning and configuration. Scripting Languages: Proficient in scripting languages such as Bash , Python , or Go for automation and system administration tasks. Version Control Systems: Strong knowledge of Git for version control, code collaboration, and release management. Monitoring and Logging: Experience setting up and using monitoring and logging tools such as Prometheus , Grafana , ELK Stack , Datadog , or New Relic . Security Best Practices: Familiarity with security tools and practices, including access management (IAM), encryption, and vulnerability scanning. System Administration: Strong understanding of Linux-based systems administration (Ubuntu, CentOS, etc.), networking, and server management. How to Apply: Interested candidates are invited to send their resume and a cover letter outlining their qualifications and interest in the position to Job Type: Full-time Pay: ₹394,951.02 - ₹1,602,262.17 per year Schedule: Fixed shift Application Question(s): Which programming/scripting languages are you proficient in? Which DevOps tools and technologies are you familiar with? Which cloud platforms have you worked with? What is your experience with containerization and orchestration tools? Education: Bachelor's (Required) Location: Amravati, Maharashtra (Preferred) Work Location: In person
As a Senior Full Stack Developer at our company, you will be responsible for designing, developing, and maintaining complex applications with a focus on high performance and responsiveness for our blockchain-enabled solutions. Your main responsibilities will include building and maintaining web applications using Angular, collaborating with designers to translate wireframes into high-quality code, creating reusable Angular components for scalable architecture, integrating RESTful APIs and third-party services, optimizing application performance, conducting thorough testing and debugging, and maintaining documentation for code and processes. To excel in this role, you should have a Bachelor's degree in Computer Science or a related field, along with 1-2 years of front-end development experience and at least 2 years of experience with Angular. Strong proficiency in JavaScript, HTML5, and CSS3 is required, as well as in-depth knowledge of Angular, including RxJS and Angular CLI. Experience with component libraries like Angular Material or Bootstrap, front-end build tools like Webpack and npm, responsive design, Git for version control, and excellent analytical and troubleshooting skills are also essential. This is a full-time position with a fixed shift schedule, and the ability to commute or relocate to Amravati, Maharashtra is preferred. If you have a year of experience in full-stack development and possess the skills mentioned above, we encourage you to apply for this exciting opportunity to join our team and contribute to the development of innovative solutions.,
Key Responsibilities: Guide new customers through the onboarding process. Provide resources to help customers get started. Build and maintain strong customer relationships. Serve as the primary point of contact for customer queries and concerns. Monitor customer usage of products. Proactively suggest enhancements to improve customer experience. Troubleshoot and resolve customer issues promptly. Collaborate with technical support and internal teams to resolve problems efficiently. Communicate customer insights to the product development team. Identify at-risk customers and develop re-engagement strategies. Work to reduce customer churn by addressing issues and enhancing satisfaction. Track and report on key customer success metrics. Analyze data to identify trends and areas for process improvement. Collaborate with sales, marketing, product, and support teams. Provide feedback to sales and marketing on customer needs and market trends. Requirements: Bachelor’s degree in Business, Marketing, Communications, or a related field. Proven experience in customer success, account management, or a related role. Strong interpersonal and communication skills. Excellent problem-solving abilities and a proactive attitude. Ability to manage multiple tasks and priorities effectively. Proficiency in Excel and Familiarity with Ticketing/Desk software and customer success tools is must. A customer-centric mindset with a passion for helping customers succeed. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Work Location: In person