Job Description

Troubleshooting Engineer Key Responsibilities: Ticket Management on tools. On-site customer support and remote technical support. Coordinate with internal team and customers for rectifying issues. Coordinate with field engineer for rectifying the issues. Troubleshooting of RPI based Energy management system, planning and inventory management. Troubleshooting of field devices - LT Panel, Relay, Contactor, Energy Meter etc. Knowledge of PLC and IoT is a plus. Qualifications/Requirements: Bachelors degree in Engineering (Electrical) or Diploma is a must. Experience of 1 - 3 years. Flexible to travel as this is a travelling job (70% travel and 30% desk job). About Zenatix Zenatix is the largest provider of IoT based automation and monitoring solutions with 2000+ deployments across 200+ cities in India. Recently, Zenatix was acquired by Schneider Electric and now part of the larger Schneider Electric family. With a passion for driving sustainability, we build full stack IoT automation solutions for commercial buildings delivering energy efficiency, temperature compliance and asset management for our customers. While being part of Schneider Electric, Zenatix will continue to operate as an independent business delivering automation solutions for small and mid-sized buildings, which are deprived of automation globally (as BMS addresses mostly large/complex buildings). Zenatix is strongly positioned to drive significant growth in its existing markets (India and UAE), while launching its products in the US and EP markets later this year. Zenatix IoT technology is wireless first, mobile first and extremely easy to deploy in commercial buildings. We deliver our solutions in varied building sizes - small (QSRs, supermarkets, retail being a few examples) and mid/large buildings which require automation for controls and monitoring. We have an open office culture where all of us sit, work and have fun together - no executive offices and no stringent policies (only guidelines for streamlined operations). Our cultural values are based on the pillars of integrity, transparency, trust, meritocracy and ownership. More on https://www.zenatix.com/