Job Description:Customer Service Associate is responsible for assisting passengers throughout their travel journey, ensuring a smooth, safe, and positive . This role involves direct interaction with travelers, providing information, resolving issues, and delivering exceptional customer service. Responsibilities Greet passengers and provide assistance. Help passengers. Provide guidance and information. Resolve passenger inquiries, complaints, and issues in a professional and timely manner. Assist special-needs travelers, including elderly passengers, unaccompanied minors, and persons with disabilities. Financial & Employment Benefits Competitive salary Overtime pay or shift allowances Annual bonus (depends on airline/airport) Paid vacation and sick leave Health & Wellness Medical, dental, and vision insurance Life and disability insurance Employee wellbeing programs Other Perks Uniform and grooming allowance access benefits (employee parking, shuttle services) Meal allowances