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1.0 - 3.0 years
4 - 4 Lacs
Cochin, Kerala, India
On-site
Description We are seeking a dynamic CRS Assistant for our Travel & Tours team in India. The ideal candidate will assist customers with their travel arrangements, providing exceptional service and expert advice to ensure a seamless travel experience. Responsibilities Assist customers in planning and booking travel itineraries. Provide information on travel destinations, accommodations, and tour packages. Handle customer inquiries and resolve any issues related to travel arrangements. Maintain accurate records of bookings and customer interactions. Collaborate with travel vendors and suppliers to secure the best rates and services. Stay updated on travel regulations, visa requirements, and safety protocols. Skills and Qualifications Proficient in using travel booking software and CRM systems. Strong communication and interpersonal skills. Good organizational and multitasking abilities. Knowledge of popular travel destinations and trends. Ability to work under pressure and meet deadlines. Attention to detail and problem-solving skills. Basic understanding of customer service principles.
Posted 16 hours ago
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