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12.0 - 22.0 years
12 - 18 Lacs
Gurugram, Mumbai (All Areas)
Work from Office
Location – Mumbai or Gurgaon Soft Skill Requirements • Graduate in any stream with rich Online Travel Agency (OTA)/Travel Management Companies (TMC) experience (minimum 12+ years) • Experience in managing large accounts and multiple team leaders Required Candidate profile • Excellent communication, Strong drive for results • Experience in successfully managing stringent client SLAs and KPIs • Working knowledge of MS Office and other standard desktop applications
Posted 4 months ago
5.0 - 10.0 years
10 - 15 Lacs
Thane
Work from Office
Role & responsibilities Manage Daily Operations: Oversee the day-to-day operations of the contact center. Ensure efficient workflow and manage schedules. Team Leadership: Supervise, train, and mentor the contact center team. Conduct performance evaluations and provide feedback. Customer Service Excellence: Monitor calls and interactions to ensure high standards of customer service. Resolve escalated customer issues promptly. Operational Procedures: Develop and implement procedures to optimize efficiency and productivity. Ensure compliance with company policies and legal requirements. Reporting and Analysis: Analyze operational statistics and reports to identify areas for improvement. Prepare...
Posted 4 months ago
0.0 - 1.0 years
0 - 1 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Role Responsibilities: Assist clients with custom travel package selection Provide accurate and detailed destination information Coordinate bookings, itineraries, and end-to-end travel logistics Maintain and update client travel records securely Key Deliverables: Timely and personalized travel packages Upsell and meet defined sales targets Efficient resolution of travel-related queries Ensure high customer satisfaction and data accuracy
Posted 4 months ago
0.0 - 5.0 years
1 - 2 Lacs
Lucknow
Work from Office
Responsibilities: Manage travel itineraries & logistics Collaborate with sales team on client needs Ensure timely communication with clients & stakeholders Oversee budget compliance & cost control measures
Posted 4 months ago
0.0 - 1.0 years
0 - 1 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level possible. Resolve an...
Posted 4 months ago
0.0 - 3.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
Get Same Day Offer & Joining In A Week Hiring For Int Process (Noida & GGN) Salary starts from 19k in hand for F to 36k in hand for 1 year Exp. Good comms in English, Both side cabs, Share your resume with me on 9140380062
Posted 4 months ago
2.0 - 5.0 years
1 - 3 Lacs
Surat
Work from Office
Manage day-to-day travel operations, Oversee tour planning and execution, Coordinate with suppliers, Monitor budgets, margins, and cost controls, Develop SOPs and process improvements.
Posted 4 months ago
2.0 - 7.0 years
1 - 6 Lacs
New Delhi, Lucknow, Delhi / NCR
Work from Office
Job description We are seeking a skilled and passionate Sales and Operations Executive to handle both sales and operational aspects of B2C (Business to Consumer) travel. The ideal candidate will have a deep understanding of the travel industry, with a focus on delivering a seamless experience to individual clients. You will be responsible for handling inquiries, providing personalized travel solutions, and managing the full lifecycle of bookings from initial consultation to post-trip follow-up. Role & responsibilities Candidate must be from the travel industry only. Handling Inbound Tour Enquires Good Communication skills in English, Both Spoken & Written. Making itineraries & costing for to...
Posted 4 months ago
8.0 - 13.0 years
12 - 16 Lacs
Pune
Work from Office
Position: Sr Manager OTA Operations Location: Pune Employment type: Permanent Job type: Full time Profile Summary: IGT Solutions is looking for a Sr Manager business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the BPO operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership . Primary Job Responsibilities: Liaison between Client and the company to build and maintain smooth operations delivery and expanding relationship with the client Manage all resources and operations on daily basis to ...
Posted 4 months ago
1.0 - 4.0 years
0 - 2 Lacs
Chennai
Work from Office
Job Summary: We are seeking a highly organized and detail-oriented Travel Planner to coordinate and manage travel arrangements for individuals, groups, or corporate teams. The ideal candidate should possess excellent communication skills, knowledge of domestic and international travel logistics, and a passion for delivering seamless travel experiences. Key Responsibilities: Travel Planning & Booking Coordinate all aspects of travel itineraries, including flights, hotels, car rentals, and local transport. Ensure timely bookings to secure the best pricing and availability. Client Communication Understand travel needs, preferences, and budget through consultations. Provide personalized recommen...
Posted 4 months ago
7.0 - 10.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Profile Summary: Benchmark Incentive & Leisure Travels Pvt Ltd, a leader in the Indian travel industry, is seeking a seasoned and meticulous Manager for MICE Operations to join our corporate travel division in Bengaluru. We are looking for an experienced leader with 7-10 years of hands-on experience in the end-to-end operational management of high-stakes domestic and international MICE projects. The ideal candidate is a master of logistics, an expert coordinator with global partners, a sharp negotiator, and an inspiring team leader who thrives on flawless execution. You will be the operational architect responsible for transforming complex client requirements into perfectly delivered realiti...
Posted 4 months ago
1.0 - 6.0 years
1 - 3 Lacs
Mumbai
Work from Office
A leading travel and tourism company according to global rankings.To handle the on-spot issues Check in issue, payment issue, book out Taking care of Refunds & Amendments Handle rate match requests received by the trade partner Handle FIT hotel Required Candidate profile 1-2 yrs Exp in Travel operations preferably in a B2B Environment Exp in using B2B tools for hotel & ground services bookings.AnyQueries:8652547205/anisha@peshr.com Shift Timing:12:30 PM to 10:00 PM
Posted 4 months ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai
Work from Office
A leading travel and tourism company according to global rankings.handle reconciliation of bookings received through API&matching them with suppliers Managing tickets on CRM Maintaining high levels of quality check accuracy between system &supplier. Required Candidate profile 0-1 yr Experience in Travel operations preferably in a B2B Environment Experience in using B2B booking tools is an advantage .Proficiency Word, Excel, Power point any query anisha@peshr.com/8652547205
Posted 4 months ago
6.0 - 11.0 years
22 - 30 Lacs
Gurugram
Work from Office
Role & responsibilities Strategic Planning & Execution: Support strategic planning processes and ensure timely execution of key business initiatives across functions. Coordination & Stakeholder Management: Align and coordinate with direct reports (especially Sales Managers) to implement COO office priorities. Manage monthly and fortnightly review meetings with PAN India teams. Sales & Retail Operations: Track sales performance, oversee SOP adherence, and manage retail expansion metrics. Take ownership of tinting machine sales targets, installation timelines, and inventory compliance. Logistics, Supply Chain & Inventory: Support logistics optimization and depot expansions. Ensure timely deliv...
Posted 4 months ago
12.0 - 20.0 years
14 - 24 Lacs
New Delhi, Gurugram
Work from Office
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. IGT provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries. Job Responsibility: IGT Solutions is looking for a Head - Airline Operations to lead Digital Contact Centre Operations with exper...
Posted 4 months ago
4.0 - 5.0 years
4 - 5 Lacs
Pune
Work from Office
General Skills Required 1. Understanding of the travel industry 2. Good written and oral communication skills - Speak clearly and persuasively in positive or negative situations; gets clarification; respond to queries 3. Maintain record of communication with guests, vendors. 4. Good negotiation skills 5. Time management 6. Business acumen - understand implication of decisions, changes, learn about market and competition. 7. Good computer and social media skills Operations Role Requirement 1. Synthesise diverse information, understand itineraries, trip plans and prepare schedule of activities 2. Regular updating of schedules and activity chart. 3. Follow up with hotels / cab agencies etc to e...
Posted 4 months ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: Handle inbound calls, WhatsApp, and email inquiries from clients regarding tour packages. Greet and assist walk-in clients at the office with detailed travel consultations. Understand client requirements and suggest suitable domestic and international travel options. Provide complete details on itineraries, pricing, visa processes, and travel documentation. Convert inquiries into bookings by using effective sales techniques and persuasion skills. Build and maintain strong customer relationships for repeat business and referrals. Maintain accurate records of leads, follow-ups, and bookings in CRM software. Stay updated with global travel trends, visa norms, airline policies,...
Posted 4 months ago
5.0 - 10.0 years
5 - 10 Lacs
Gurugram
Work from Office
Job role: Travel Sales Manager- Inbound DMC Location: Gurugram, On-site, 5 days a week Company overview: Hi Tours is a leading destination management company specializing in curated travel experiences across India and other destination like Nepal, Bhutan, Sri Lanka, Mauritius etc. With a strong foundation in cultural understanding, local expertise, and customer-centric service, Hi Tours designs and delivers exceptional travel solutions for leisure, corporate, and special interest groups. Our core strength lies in creating immersive and personalized itineraries, offering a blend of heritage, nature, adventure, and luxury. Role Overview We are looking for a dynamic and experienced Inbound Sale...
Posted 4 months ago
3.0 - 8.0 years
2 - 3 Lacs
Indore, Ahmedabad, Surat
Work from Office
Role & responsibilities Regional Agent Networking (Maharashtra & Gujarat): Build, develop, and manage strong relationships with travel agents and B2B partners across key cities like Mumbai, Pune, Nashik, Nagpur, Ahmedabad, Surat, Vadodara, Rajkot, and others. Agent Onboarding: Identify, recruit, and onboard new travel agents to expand the distribution network and increase brand presence. Sales Calls & Meetings: Conduct regular in-person and virtual meetings with travel agents to promote products and services, address concerns, and generate leads. Follow-ups & Relationship Management: Perform timely follow-ups on inquiries, quotations, and leads. Ensure ongoing engagement and satisfaction of ...
Posted 5 months ago
1.0 - 4.0 years
2 - 5 Lacs
Noida
Work from Office
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media)....
Posted 5 months ago
1.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This Team is involved in revenue management, vendor management and strategies to get new business and make travel profitable entity About the role: Deliver extraordinary travel experience for our B2C consumers in a Backend role by providing first-hand resolution and the highest quality of customer experience to the Paytm users. Ke...
Posted 5 months ago
3.0 - 5.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Manage travel operations for corporate clients, ensuring seamless execution of itineraries and timely resolution of issues. Coordinate with suppliers (Amadeus, Galileo) to book flights, hotels, and other travel arrangements. Handle ticketing and reservation processes using Amadeus system. Provide exceptional customer service to internal stakeholders through effective communication and issue resolution. Ensure compliance with company policies and procedures while maintaining high levels of productivity.
Posted 5 months ago
2.0 - 7.0 years
2 - 7 Lacs
Madurai, Tiruppur, Coimbatore
Work from Office
Job Title : Sales Consultant / Operation Executive. The role requires in-depth knowledge of travel destinations, excellent customer service, and the ability to organize customized travel experiences that meet client preferences and budgets and assists clients in planning and booking their travel arrangements, including transportation, accommodations, tours, and activities. Travel Planning & Booking: Provide recommendations based on client preferences, budgets, and travel trends. Create detailed itineraries with confirmed bookings and travel documentation. Assist clients with planning domestic and international trips and book flights, hotels, rental cars, cruises, and travel packages. Stay up...
Posted 5 months ago
2.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
Job Description: Sr. Operation - Executive Experience: Minimum (2yrs. In DMC) The Senior Operations Executive will manage day-to-day travel service functions including bookings, client servicing, vendor coordination, and issue resolution. The role demands strong attention to detail and a working knowledge of travel systems and processes. This position plays a key role in delivering seamless travel experiences to clients and supporting the overall efficiency of the travel desk. Handle end-to-end travel bookings including hotels, transfers, tours and excursions. Manage client interactions and provide prompt resolutions to travel-related queries. Monitor trip progress, cancellations, reschedule...
Posted 5 months ago
3.0 - 6.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Job Title: Demand Manager Holiday Packages Company: OYO Location: Bangalore & Pune Work Schedule: Monday to Saturday About OYO OYO is a global platform that empowers entrepreneurs and small businesses in the hospitality industry. We offer 40+ integrated technology products and services that help transform unbranded, underutilized hospitality assets into digitally enabled storefronts. With operations across 35+ countries, including India, Europe, and Southeast Asia, OYO enables access to affordable, trusted, and easy-to-book accommodations through its network of over 157,000 hotel and home storefronts. Role Overview As a Demand Manager – Holiday Packages , you will be responsible for developi...
Posted 5 months ago
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