Travel Executive (s)

Job Description

This is a full-time on-site role for a Travel Executive located in Ahmedabad . The Travel Executive will be at the forefront of our Travel Agency Department and responsible for handling day-to-day travel arrangements, consulting with clients on travel plans/needs, ensuring excellent communication, providing top-notch customer service, and managing overall travel operations. The Travel Executive will leverage his/her knowledge and skills to provide exceptional customer service and contribute to our mission of delivering seamless travel experiences. Responsibilities Qualify the customers needs Travel Itinerary /Trip and Tour Packages Planning Visa Applicability Process Co-ordination Air-ticket issuance, modifications, and cancellations Railway and Bus , issuance, modifications, and cancellations Hotel and Cab/Car Booking Coordinating with Airlines, Hotels and other vendors Export-Import Services Co-ordination Negotiate , Quotation , Contract and Sale Ensure Compliance with Company Policies and Travel Regulations Stay Updated on industry trends , airline policies , and travel advisories to provide accurate information to clients Address customer inquiries, concerns, and complaints in a professional and timely manner Maintain strong relationships with travel partners and vendors to negotiate the best deals for customers Follow the entire sales cycle Achieve sales objectives Must Be/Have 18 Years Old or above Sound knowledge of Microsoft Office Products such as Outlook , Word , Excel , Powerpoint , OneNote , etc Passion for Hospitality, Travel and Transportation Industry Perfect written and oral command in English and Hindi Languages Willing to explore new avenues within the Travel Agency Business learner , ready to train and implement new technological advancements Ability to work in rotational shifts Nice to have Hands-on experience in Travelport Galileo GDS software is a plus IATA Certification Bachelor Degree in the Travel & Tourism, Hospitality, Business Administration or a related field 1-2 years of experience in the travel industry, preferably in travel agency or corporate travel management Knowledge of Additional languages Excellent communication and customer service skills Excellent organizational skills Ability to multitask , work under pressure, and handle last-minute changes Strong negotiation, problem-solving and decision-making ( analytical ) skills Highly creative and autonomous Sound knowledge of using Social Media Platform such as Linkedin , Facebook , Instagram , etc Travel Arrangements and Travel Management skills Travel Consulting expertise Whats great about the job Opportunity to work in a growing and dynamic travel industry . Exposure to international travel trends and corporate travel management. Career growth opportunities with professional development programs. Get connected to a friendly and supportive team of smart and experienced people Supportive Excellent Management Team Smart Technological Tools in IT infrastructure for usage Expand your knowledge of various business industries Explore and Learn real responsibilities to battle real challenges in a fast-evolving company