We are a leading travel company specializing in international travel arrangements, particularly flights between Canada and India. We pride ourselves on exceptional customer service and efficient travel solutions for our diverse clientele.

Position: Travel Consultant & Sales

Location: On-Site, Mohali, Punjab

Shift: Night/Early Morning

Employment Type: Full-Time

Key Responsibilities

Client Support: Answer inbound calls, understand and address travel queries, and assist customers in booking flight tickets—primarily for Canada–India routes.
Flight Reservations: Use GDS software (Galileo/Amadeus) to search for and secure the best flight options, applying knowledge of airline code shares and optimal routes.
After-Sales Service: Handle post-booking customer requests, amendments, and queries to ensure a smooth travel experience.
Team Collaboration: Work closely with the team to maintain high standards of customer satisfaction through prompt and effective responses.

Requirements

Education: Bachelor’s degree in Travel, Hospitality, or a related field preferred (not mandatory).
Experience: Freshers welcome! Prior experience in the travel industry, travel management, reservations, or customer service is advantageous.
Technical Skills: Hands-on experience with GDS software (Galileo/Amadeus) is a plus.
Languages: Proficiency in English and Punjabi (mandatory).
Other Skills:
Strong communication and problem-solving skills.
Ability to work night/early morning shifts.
Genuine interest in travel and customer service.

Additional Information

Training: Comprehensive training provided for all new hires.
Work Structure: On-site role; remote work not available.
Inclusive Hiring: Open to recent graduates and career switchers—join us if you are eager to learn and excel in the travel industry.

Job Types: Full-time, Permanent, Fresher

Pay: ₹200,000.00 - ₹600,000.00 per year

Benefits:

Flexible schedule
Health insurance
Leave encashment
Life insurance

Work Location: In person

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