Travel Consultant

As a Customer Service Representative, your role involves communicating with customers through phone, email, and chat to address their inquiries and provide assistance. You will play a crucial part in converting customers into enthusiastic supporters of the company. Your key responsibilities include: - Communicating with customers via phone, email, and chat channels - Offering well-informed responses to queries regarding products, pricing, and availability - Collaborating with internal teams to fulfill customer requirements - Performing data entry tasks on various platforms - Demonstrating expertise in domestic and international package tour arrangements - Showcasing proficiency in handling air ticket bookings To excel in this role, you should possess the following qualifications: - 1 to 3 years of relevant work experience - Exceptional phone etiquette and strong verbal, written, and interpersonal communication skills - Ability to effectively juggle multiple tasks, maintain organization, and prioritize work effectively If there are any additional details about the company provided in the job description, kindly share them to tailor the job description further to the company's context.,