Posted:1 week ago| Platform:
On-site
Full Time
About the job: Key responsibilities: 1. Handle inbound calls from clients regarding their travel needs and convert inquiries into bookings 2. Assist clients with flight arrangements and address any issues or concerns 3. Maintain high standards of customer service through active listening and effective persuasion 4. Follow up on leads and recommend additional services to enhance the overall client experience Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-06-21 23:59:59 Skills required: Client Relationship Management (CRM), English Proficiency (Spoken), Interpersonal skills, Sales, Effective Communication and Customer Support Other Requirements: 1. Excellent communication skills in both English and Hindi. Knowledge of additional languages is a plus 2. Strong active listening skills to understand and address client needs 3. Persuasive abilities to guide clients in making informed travel decisions 4. Punctuality and reliability are essential 5. Previous experience in customer service or sales is an advantage, but not required 6. Freshers may also apply for this role, provided they are confident, have strong communication skills, and are goal-oriented About Company: With our base in Kolkata, India, and our headquarters in Sydney, Australia, we are dedicated to crafting exceptional travel experiences for our clients. Our brand name in Sydney is Palki Travel. We are in the business for the last five years.
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