Travel Consultant

Role Overview: You will be responsible for assisting North America clients with travel inquiries, focusing on both international and domestic bookings including flights, hotels, and vacation packages. Handling inbound and outbound sales calls to drive conversions and meet customer needs will be a key part of your role. Additionally, you will be utilizing GDS tools, preferably Amadeus, for booking and managing travel services efficiently. Providing high-quality customer service by addressing client concerns and offering solutions to travel-related issues is essential. It is important to stay updated on industry trends and offers specific to North America in order to enhance the overall customer experience. Key Responsibilities: - Assist North America clients with travel inquiries, including international and domestic bookings for flights, hotels, and vacation packages. - Handle inbound and outbound sales calls to drive conversions and meet customer needs. - Utilize GDS tools, preferably Amadeus, for efficient booking and management of travel services. - Provide high-quality customer service by addressing client concerns and resolving travel-related issues. - Stay updated on industry trends and offers specific to North America to enhance the customer experience. Qualification Required: - Minimum 1 year of experience in a North America Travel Sales process. - Hands-on experience with Global Distribution Systems (GDS), preferably Amadeus. - Strong customer service skills, including handling complex travel-related queries and providing prompt solutions. - Excellent communication skills to effectively engage with customers. Additional Details: The job type for this position is full-time. The work location is in person. Benefits: - Health insurance Experience: - Travel sales: 1 year (Required) - Amadeus: 1 year (Required),