Travel Consultant

Job Title: Travel Support Agent
Location: Ahmedabad (On-site, From Office)
Type: Full-Time

We are hiring enthusiastic individuals for the role of Travel Support Agent at our Ahmedabad office. This role is ideal for candidates who want to build a strong career in customer support within the travel domain.

Role Overview
The Travel Process Associate will assist customers through written communication channels such as email, chat, text, and social media. You will handle travel-related queries, provide accurate information, and deliver exceptional service through professional communication.

Key Responsibilities

• Respond to customer inquiries through non-verbal written channels
• Help customers with travel-related concerns and provide accurate solutions
• Maintain service quality and ensure customer satisfaction
• Demonstrate empathy, accuracy, and clarity in communication

Eligibility Criteria

• Minimum qualification: High School Diploma or equivalent
• Freshers are welcome; prior customer support experience preferred
• Strong written English communication skills
• Basic computer proficiency and typing speed
• Comfortable with rotational shifts, including weekends and night shifts

Salary: ₹26,000–₹38,000 CTC (Based on experience & interview)

Benefits:

• PF
• Shift allowance
• Night shift cab facility (one-way)
• Insurance

Job Types: Full-time, Permanent

Pay: ₹26,000.00 - ₹38,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Are you comfortable to work in rotational shifts & rotational week offs?
• What is Your Current CTC?
• Rate your English proficiency level out of 10?
• Note: It's a office role for Ahmedabad, Gujarat.

Are you ready to relocate to Ahmedabad, Gujarat?

Work Location: In person