Travel and Expense Operations Analyst

Job Description

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. The Travel and Expense Operations Analyst will help support end-to-end procure-to-pay continuous improvement and process excellence. This problem solving, process-oriented and outcome-based role is integral to the success of Couchbase s purchasing, travel expense (TE), and supplier programs. The ideal candidate will have project or program management experience, high attention to detail, and customer service skills. This is a great opportunity for an individual seeking an impactful and collaborative role. What you will do: General Responsibilities Support the development and ongoing maintenance of procure-to-pay, including travel policies, processes and procedures Maintain KPI and metric dashboards to measure program success Create and distribute periodic and ad hoc reports for internal teams Support the continuous improvement of the Procurement function TE Serve as primary support for TE process and policy questions, including developing and facilitating workforce training System administration of the Navan platform Support relationship with Navan Establish relationships with preferred travel providers to drive cost savings in TE Ensure proper escalations between Accounting, Procurement and Navan Supplier Programs Project management of Couchbase s Supplier programs, including reporting, engagement plan, and vendor outreach Ownership of Procurement s Supplier databases in Coupa Assess opportunities for Couchbase to participate in various global diversity councils and own relationship Compliance Daily support of compliance activities and projects for Procurement Identify opportunities for strengthening compliance and streamlining with other functions Identify opportunities to leverage new and existing technology What We Are Looking For 3+ years of procure-to-pay and/or TE experience in a high growth technology company Solid project management skills Demonstrates high energy with ability to remain flexible and change priorities in a fast-paced environment Strong verbal and written communication skills Customer service skills required Must be a self-starter Knowledge of Coupa and/or Navan a plus Why Couchbase Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement programand Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food Snacks for in-office employees. And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.