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Transportation Representative

0 - 5 years

2 - 7 Lacs

Hubli, Mangaluru, Mysuru, Bengaluru, Belgaum

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Matrix Time management Process improvement MS Outlook Advanced Excel Representative Windows Management Troubleshooting Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions. Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in language. Ability to communicate correctly and clearly with all customers. Good comprehension skills - ability to clearly understand and state the issues customers present. Work successfully in a team environment as well as independently. Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer. Excellent typing skills. Demonstrates an ability to successfully navigate websites. Demonstrates a proficient knowledge of email applications. Proficiency in Advanced Excel (pivot tables, vlookups).

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