Transport Planner

Job Description

Who are we? We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do). We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues. So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, than Motorpoint is the place to be and we are on a mission! Overview Role: Transport Planner Hours: 37.5 hours per week Location: Champion House in Derby (Head Office) Reporting to: Transport & Compliance Manager We are seeking a detail-oriented and proactive Transport Planner to join our team, contributing to the efficient and timely transportation of vehicles between our store and to our valued customers. As a Transport Planner at Motorpoint Ltd, you will be a vital part of our transportation team, responsible for coordinating and optimising the movement of vehicles. Your role will involve planning, managing, and ensuring the smooth flow of vehicles within our operations. Key Responsibilities Plan and schedule vehicle movements using internal systems and a proactive focus on communication with our transport partners. Monitor and report on transportation performance metrics, identifying areas for improvement Work closely with the sales and operations teams to meet customer delivery expectations and SLAs. Track vehicles in transit and respond to delays, updating our teams across the business. Ensure high service standards are maintained with a focus on customer satisfaction and operational efficiency. Work closely with our buyers, stock control, customer delivery and collection and sales teams to ensure vehicle availability and smooth movement. The role will also involve supporting broader Supply Chain operations to ensure efficient coordination. Be prepared to assist with additional tasks and responsibilities within the department as required, demonstrating flexibility and the ability to support other functions when needed. Experience And Skills Required Strong organisational and communication skills. Ability to manage multiple tasks and deadlines efficiently. Problem-solving skills, with a focus on delivering prompt solutions. Ability to work collaboratively in a fast-paced environment A proactive, positive attitude with a commitment to maintaining high standards of customer service. What is in it for you? Paid time off every month to do something that makes you happy 31 days holiday plus days off for your birthday, getting married or moving house Additional holidays for length of service Long service awards Staff discount on cars and finance options Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform Smart Tech in partnership with Currys Cycle to work Pension Healthcare Enhanced Parental Leave Employee Assistance Programme (EAP Vocational and personal development training course Quarterly team socials Team feasts Scratch card rewards Sharesave scheme (SAYE) Plus much more! Car buying made easy At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise. We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget. Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy. So, what are you waiting for? Take a look at our cars or find out more about us below. Show more Show less