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5.0 - 10.0 years
0 - 0 Lacs
Hyderabad
Work from Office
Duties & Responsibilities Delivery of Client Satisfaction Replying to the mail as per the employees query Accommodating Adhoc/unregister request and maintaining report Make sure vehicles are available for drop Reporting of any abnormal situation Responding to the APP negative feedback by sending first mailer and follow up with closer Updates to client on incidents, accidents, traffic and delay communication Cross check on vehicle deployment, sequence, and timings Vehicle tracking for sanitization Ensuring vehicle reaching well in advance for drop track with the vendors and share the report Achieving Safety aspects Tracking the Escort availability trips with female employee first pickup/last drop during night hours Monitoring the all the vehicles trip closure through technology tool Monitoring and action on the live security dash board alerts like Device not reachable, vehicle over speeding, SOS alerts stoppage single women travelling alone Vehicle stoppage Maintaining the reports Consolidating the security dash board alerts with supporting documents ( Mails and call log ) Preparing call logs on daily basis and consolidating the report on monthly basis Preparing No show report and sharing it to employees on daily and weekly basis Preparing Adhoc report and sharing it to employees ( Out bound ) Sending OTA report to client on hourly basis Maintaining lost and found report and sending mails to employees with closer Maintaining employees issue tracker on daily basis Maintaining MIS device and APP issue tracker Maintaining business/inter office/metro and suburban shuttle reports Maintaining drivers’ temperature thermal check report Logout trip closer reports Vehicles GPS panic alert report Putting best practices in place Teamwork should also be one of your strongest points, as you’ll work with a team to ensure that all performance targets set out in the KRA are being met. Sound like you? To apply, you need to be : Technical hands Knowledge and penchant for using technology tools in delivering day-to-day tasks Excellent Organization, Time Management & prioritizing skills Attention to detail Good communicator Do you have a fluent of spoken and written English language? Can you communicate your colleagues, clients and vendors? If you said yes to these, bring your ambition and explore our world of possibility. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today!
Posted 2 months ago
4.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Logistics Management 4 years + in Logistics Management Upto 11LPA Bangalore USA Shift Skill – Expert in Logistics Management, Good communication skills, Excellent MS Office skill such as MS Excel, PPT etc... mansikohliimaginator@gmail.com Required Candidate profile Skill – Expert in Logistics Management, Good communication skills, Excellent MS Office skill such as MS Excel, PPT etc...
Posted 2 months ago
8.0 - 12.0 years
9 - 14 Lacs
Pune
Work from Office
Total administration, security & infrastructure operations for a large manufacturing plants, R&D as well as Corporate office - welfare, Planning, Transport, Canteen, Estate Mgt, Security, Housekeeping, Vendor Mgt, safety, govt. liasoning & costing. Required Candidate profile Exp in Admin, facilities, security, transport, housekeeping, Welfare, Contracts, Govt liaison & safety. Should have good working exp in R&D center of a manufacturing company .
Posted 2 months ago
8.0 - 12.0 years
9 - 14 Lacs
Pune
Work from Office
Total administration, security & infrastructure operations for a large manufacturing company Corporate office - welfare, Planning, Transport, Canteen, Estate Mgt, Security, Housekeeping, Vendor Mgt, safety, govt. liasoning & costing. Required Candidate profile Exp in Admin, facilities, security, transport, housekeeping, Welfare, Contracts, Govt liaison & safety. Should have good working exp in Corporate office of a manufacturing company .
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
GLOINNT is looking for C++ Software Engineer to join our dynamic team and embark on a rewarding career journey. Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems. Managing the software development lifecycle. Monitoring system performance. Communicating key project data to team members and building cohesion among teams. Developing and executing project plans. Applying mathematics and statistics to problem-solving initiatives. Applying best practices and standard operating procedures. Creating innovative solutions to meet our companys technical needs. Testing new software and fixing bugs. Shaping the future of our systems.
Posted 2 months ago
3.0 - 6.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Job summary Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Hyderabad . Essential Functions - Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the associates. Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - MBA
Posted 2 months ago
4.0 - 8.0 years
4 - 6 Lacs
Anand
Work from Office
Coordination with Central Logistics, Dispatch and Transporter, Planning of vehicles considering plan requirements Preparing of Commercial documents along with e-Way bills Preparing set of dispatch documents and handover to dispatch.
Posted 2 months ago
4.0 - 9.0 years
5 - 8 Lacs
Thane, Mumbai (All Areas)
Work from Office
Hiring Transport Manager to oversee delivery vehicle scheduling, driver deployment, route planning, fuel and FASTag tracking, vehicle compliance, TAT monitoring, fleet utilization, vendor coordination, cost control, and daily transport MIS reporting. Required Candidate profile Experienced transport professional with 4+ yrs in DV handling, driver & route planning, fuel/FASTag tracking, TAT monitoring, vendor coordination, and fleet MIS reporting. Job Location - Thane, MH
Posted 2 months ago
3.0 - 8.0 years
6 - 7 Lacs
Chennai
Work from Office
Role: SME Experience in logistics (3-7 years) Experience in Onboarding of Logistics Service Providers (International) Good with tools like Coupa Strong in communication and coordination. Able to handle data and make weekly reports. Know how to ask for quotes, check them, and follow up with approvals. Immediate Joiners preferred Call Anumeha @ 6376649769
Posted 2 months ago
1.0 - 5.0 years
1 - 5 Lacs
Ambala
Work from Office
A Logistics Manager oversees the supply chain, manages inventory, coordinates transportation, ensures timely delivery, optimizes logistics processes, maintains vendor relationships, and ensures compliance with safety and regulatory standards.
Posted 2 months ago
3.0 - 5.0 years
4 - 6 Lacs
Bengaluru / Bangalore, Karnataka, India
Remote
We are seeking an Assistant Manager Transport to oversee the operational compliance of school bus CCTV and GPS installation, service, and maintenance across India. This role involves managing installation and service teams, ensuring performance targets are met, and adhering to company policies. The Assistant Manager Transport will also be responsible for vendor and client relationships, prioritizing safety and compliance. Key Responsibilities Manage installation and service teams to ensure they meet performance targets and adhere to company policies and procedures. Develop and maintain strong relationships with vendors and clients. Ensure safety and security compliance is consistently maintained in school buses. Analyze data and trends to identify areas for improvement. Develop and implement action plans to address identified areas for improvement. Manage the budget for the installation and service team. Ensure compliance with all regulatory requirements. Train and develop the installation and service team to enhance their skills and knowledge. Coordinate with other departments to ensure projects are completed on time and within budget. Participate in the development of new products and services. Qualifications Bachelor's degree in a technical field such as Electrical/Electronics Engineering, Information Technology, or equivalent. At least 3-5 years of experience in a related field, preferably within the transportation industry. Strong people management skills. Proven problem-solver and a quick learner. Excellent communication skills, both written and verbal. Strong technical background with knowledge of automotive electricals and electronics, and infotainment systems. Willingness to travel extensively and work remotely. Tech-savvy and comfortable with technology tools and software. Skills and Competencies Strong leadership skills. Ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Good organizational skills. Detail-oriented and meticulous in work approach. Ability to thrive in a fast-paced environment. Strong customer service skills. Proficient in MS Office, including Excel and PowerPoint.
Posted 2 months ago
3.0 - 5.0 years
0 - 0 Lacs
Thiruvananthapuram
Work from Office
Greetings From Prochant India Pvt Ltd We are hiring for Senior Admin Executive We are seeking a versatile and proactive Administrative Executive with knowledge of compliances, building infrastructures, HVAC (Heating, Ventilation, and Air Conditioning) , Fire alarm systems, and Electricals, Facility , Asset and Vendor Management. The ideal candidate will oversee various administrative functions while ensuring compliance with building regulations and safety standards. Roles and Responsibilities: Ensure maintenance and upkeep of all facilities, including buildings, equipment, and utilities. Conduct regular inspections, identify maintenance needs, and coordinate repairs or replacements. Enforce health and safety standards to create a safe work environment. Oversee housekeeping staff and ensure cleanliness and tidiness of the office premises. Coordinate cleaning schedules and ensure compliance with hygiene standards. Handle incoming calls, emails, and correspondence, directing them to appropriate departments or individuals. Assist in preparing reports, presentations, and other communication materials. Evaluate vendors based on performance, quality, and cost-effectiveness. Negotiate contracts and agreements with vendors to ensure favourable terms. Coordinate travel arrangements for employees, including flight bookings, hotel accommodations, and transportation. Manage hotel bookings and ensure accommodations meet organization's standards and budget. Monitor SLAs with vendors and service providers to ensure compliance. Address any issues or discrepancies in SLAs and work towards resolution. Maintain records of company assets and equipment, track usage, and conduct regular audits. Assist in procurement of new assets as needed. Procure office supplies, equipment, and services as required. Manage inventory levels and conduct audits to ensure adequate stock levels. Handle incoming tickets or requests from employees and stakeholders, ensuring timely resolution. Arrange catering services for meetings, events, and employee meals. Collect feedback on food quality and service and make necessary adjustments. Oversee the management of Management Information Systems (MIS) to ensure accurate and timely reporting of data. Generate reports and analyze data to provide insights for decision-making and process improvement. Facilitate onboarding process for new employees, includes printing ID Card, Access Card, conducting orientations, and coordinating with relevant departments. Manage offboarding process for departing employees, including exits, asset retrieval, and clearance procedures. Key Competencies Deep and thorough understanding of Prochant policies and procedures. Exceptional verbal, interpersonal, and written communication skills Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Professional presentation skills and confidence when speaking. Exceptional problem-solving skills to analyze issues and identify potential liabilities. Strong leadership skills to promote personal and professional development and teamwork. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers and an ability to self-troubleshoot simple issues. Preferred Candidate: Education: Any Degree Minimum 3 to 7 years of experience relevant to Administration Benefits: Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career with Prochant Dinner for Night Shift Only 5 days working (Monday to Friday) No of openings : 1 Shift timing : Night Shift (6.30 pm IST to 3.30 am IST) Mode Of Interview : In- Person/ Teams Contact Details: Sushil Kumar sushilk@prochant.com contact: 7010070581
Posted 2 months ago
1.0 - 5.0 years
1 - 3 Lacs
Bangalore Rural, Bengaluru
Work from Office
We are Hiring for Facility Executive for HSR Layout location Role- Facility Executive Experience- 1 to 5 Years into facility or administration Salary- Upto 20-25K (Depends upon the interview) Skills- Good communication skills Experience into office administration Vendor coordination and Management Interested candidates share your updated cv on pragti.saxena@cielhr.com
Posted 2 months ago
1.0 - 5.0 years
0 - 3 Lacs
Hapur, Agra, Shahjahanpur
Hybrid
Role & responsibilities Handle and control Manpower and Fleet operation in a district Male candidate only Visit different Locations in Districts Maintain cordial relation with Government and local authorities Preferred candidate profile Min B Tech Degree in Mechanical (Fresher can also apply)/ Or any Btech with 1 year Experience/ Any MBA with 1Years working experience in any field / Any Graduate with 5 + year of Experience in Logistic Open for On-site Work. Open to work anywhere in Uttar Pradesh. Only male candidate. Perks and benefits Good Salary as per company norm PF & Medical benefits TA & DA Open Position 20 across Uttar Pradesh
Posted 2 months ago
1.0 - 3.0 years
2 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Handling inbound calls and emails in professional way. Resolving customer quires and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Required Candidate profile possess excellent interpersonal as well as written and verbal communication skills. strong networker relationship builder highly goal driven and work well in fast paced environments.
Posted 2 months ago
5.0 - 10.0 years
2 - 2 Lacs
Buhana
Work from Office
Role Overview: The Administrative Officer is responsible for managing the non-academic functions and infrastructure of the school. Key Responsibilities: Oversee the maintenance and upkeep of school buildings, laboratories, sanitation facilities, and other infrastructure. Manage the school's transportation system, ensuring safe and timely movement of students and staff. Implement and monitor safety protocols, including emergency evacuation plans, fire drills, and first-aid readiness. Maintain accurate records of inventory, including textbooks, stationery, and other supplies. Maintain property registers, conduct stock verification, and keep other administrative logs up to date. Ensure compliance with RBSE documentation requirements and facilitate inspections as per board guidelines. Stay updated with local regulations and ensure the school adheres to applicable laws and standards. Manage non-teaching staff, including cleaners, drivers, and security personnel. Qualifications and Requirements: Graduate in any discipline Prior experience in an administrative role within a school setting Good understanding of the local area; preference will be given to local candidates Strong ability to liaise effectively with officials and relevant authorities
Posted 2 months ago
5.0 - 8.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Security Operations, CCTV Surveillance, Compliance & Safety, Emergency Response & Incident Management, Administrative Support
Posted 2 months ago
4.0 - 6.0 years
1 - 3 Lacs
Chennai
Work from Office
Warehouse supervisor (Only Male) Any degree + Experience in handling chemicals barrels & 25 kg or 50 kg bags Coordinate with transporters porter drivers , etc Invoice eway bill coordination stock management warehouse control & full responsibility Required Candidate profile Near to Madhavaram (Kosappur) location only preferred Experience in chemicals packaging handling leadership mindset Able to read & understand chemicals names in labels coordinate with loading manpower Perks and benefits diwali bonus+ Health insurance+ term insurance
Posted 2 months ago
5.0 - 8.0 years
7 - 10 Lacs
Bokaro
Work from Office
1. Rail Logistics Operations Examine and evaluate alternate viable freight train vendors available in the region to ensure lowest cost advantage in transportation of goods Understand the rail network span within the region with the nuances of rail transportation management and work towards increasing utilization of the same due to economics of scale Liaise with Plant Heads within the region to understand and chart out both inbound and outbound logistics requirements Liaise with the third-party freight train vendors to ensure effective price negotiation and ensure long term relationships Undertake freight train vendors contracting and onboarding process, and ensure vendor retention by building long-term relationships Handle material and container depots in the plant premises Coordinate with vendors to ensure on-time delivery of the products Liaise with Regional Railway authorities to acquire necessary permissions and work on a plan to acquire a private railway line near the plant premises for undisrupted railway transportation Ensure effective improvement in vendor s business practices by understanding the key drivers of their business, and advising them on the same Ensure compliance to logistics and procurement policy, quality parameters and cost savings plan Ensure reduction in transit time and further overall process TAT reduction, by opting for use of new and advanced technology Ensure initiatives to automate Transportation Management Systems like lowest cost routing, real-time tracking, etc. to streamline regional logistics systems Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization 2. Self/ Team Development Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees
Posted 2 months ago
9.0 - 12.0 years
2 - 6 Lacs
Chennai
Work from Office
Greetings From Prochant India Pvt Ltd! Hiring For Assistant Manager- Administration Education: Any Graduate Experience : 9+ Years Shift timing : Rotational Mode Of Interview : In- Person / Virtual Work Location : Chennai DLF Porur Expected: Need someone with Corporate experience Mission: As a Assistant Manager in administration- responsible to provide administrative support to ensure efficient operation of office. Plan and co-ordinate administration procedures and systems and devise way to streamline admin processes. Keep abreast with all organization changes and business developments to meet out 2025 growth plan. Leading class of Facilities and Admin services: Design and operate facilities to be client, employee, and business-ready, and to be best in the space we operate Reduce and eliminate employee concerns connected to facility outlook & functions, food, transportation, safety, parking, discipline, and hygiene, eNPS of >70 promotors on facilities services Automate all admin processes and all reports within Monitor employee concerns through ticketing system and address / close the open tickets within the expected TAT Streamline transport benefit to eligible employees Provide safe and hygiene environment for employees Facility upkeep and improvement Technology integration wherever required Effectively manage facility team to ensure an on time deliverable system Utility and risk management procedures Competencies and cultural values: Highest alignment to our core values and ethos. Be an excellent role model to everyone in the company. Be an employee advocate, and build a team who is approachable and welcoming Efficiency: Ability to produce significant output expected with minimal wasted effort. Honesty/Integrity: Earn Trust and maintain confidentiality. Speak up openly and truthfully. Does what is right, not just what is politically expedient Organization & planning: Plan, schedule and budgets in efficient manner and focus of key indicators to attain the excepted outcomes. Aggressiveness: Moves quickly and take forceful stand without being overly abrasive Follow -through commitments: Lives up to to verbal and written agreements, regardless of personal cost. Intelligence: Learns quickly. Demonstrates ability to quickly and understand new information Analytical skills: Able to structure and process qualitative and quantitative data. Able to achieve the insights. Attentional to details: Does not let important details sip through the cracks Persistence: Demonstrates tenacity and willingness to go to distance to get something done Proactivity: Acts without being told what to do. Brings new ideas to the company. Ability to hire A players: Sources, selects and sells A players to join the company. Flexibility/adaptability: Adjusts quickly to changing priorities and conditions. Strategic thinking /visioning: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends. Enthusiasm: Exhibits passion and excitement over work. Note: Should have minimum 2 years of leadership experience Benefits: Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Upfront Leave Credit Only 5 days working (Monday to Friday) No of openings: 1 Contact Details: Harini P harinip@prochant.com contact: 8870459635
Posted 2 months ago
5.0 - 10.0 years
4 - 5 Lacs
Ludhiana
Work from Office
1.Efficient management of the organization’s administrative functions, including facilities, budgeting, vendor and contract management, compliance, risk management, event planning, transportation, security, and mess operations. Only Local candidates Required Candidate profile A proactive leader who can oversee multiple areas, ensuring that all administrative processes run smoothly, effectively, and in alignment with organizational goals. Candidate from Hospitality industry
Posted 2 months ago
0.0 - 2.0 years
1 - 1 Lacs
Pune
Work from Office
Looking for a proactive Logistics & Floor Operations Manager to oversee packaging, dispatch & logistics in our corporate gifting warehouse. Ensure smooth operations, timely order fulfillment, vendor coordination, and on-time delivery of gifts. Over time allowance Travel allowance
Posted 2 months ago
3.0 - 6.0 years
9 - 13 Lacs
Bengaluru
Work from Office
As an SAP BASIS Consultant, you will play a crucial role within the Digital Office Enterprise Application SC & ERP Found TA Ops Basis team. You will manage and maintain SAP systems, ensuring their stability, performance, and security while acting as a key interface between SAP applications and the infrastructure. Engage with a diverse range of technologies, from SAP R/3 to SAP S/4 HANA 2020, and perform core Basis activities, including monitoring, patch management, and system upgrades. You will thrive in a collaborative work environment that values initiative, problem-solving, and adherence to ITIL standards. You have: Bachelors/Masters degree with 3-6 years of SAP BASIS experience Core BASIS activitiesMonitoring, Landscape management, Transport Management, Patching Hands-on experience in SAP Kernel maintenance and SAP Patch management Knowledge of SAP Application Security and Single Sign-On technologies It would be nice if you also had: Experience maintaining DB Parameters, SSL, SNC, and SSO configuration Knowledge in SAP Solution Manager configurations Understanding of SoX and Audit Procedures Experience with LAMA and PCA Provide technical management and support for SAP systems from SAP R/3 4.6c to SAP S/4 HANA 2020. Oversee database activities across various platforms including Oracle, IBM DB2 LUW, HANA, and SAP ASE. Ensure compliance with Service Level Agreements (SLAs) for requests and incidents. Analyze issues independently and deliver effective solutions with minimal guidance. Conduct Early Watch Alerts (EWA) assessments and provide actionable recommendations to stakeholders. Implement and maintain SAP Basis activities such as monitoring, transport management, patching, and system upgrades. Configure and administer SAP security and Single Sign-On technologies. Lead and support 24/7 operations, ensuring the stability and performance of the SAP landscape.
Posted 2 months ago
4.0 - 7.0 years
8 - 11 Lacs
Bokaro
Work from Office
1. Rail Logistics Operations Examine and evaluate alternate viable freight train vendors available in the region to ensure lowest cost advantage in transportation of goods Understand the rail network span within the region with the nuances of rail transportation management and work towards increasing utilization of the same due to economics of scale Liaise with Plant Heads within the region to understand and chart out both inbound and outbound logistics requirements Liaise with the third-party freight train vendors to ensure effective price negotiation and ensure long term relationships Undertake freight train vendors contracting and onboarding process, and ensure vendor retention by building long-term relationships Handle material and container depots in the plant premises Coordinate with vendors to ensure on-time delivery of the products Liaise with Regional Railway authorities to acquire necessary permissions and work on a plan to acquire a private railway line near the plant premises for undisrupted railway transportation Ensure effective improvement in vendor s business practices by understanding the key drivers of their business, and advising them on the same Ensure compliance to logistics and procurement policy, quality parameters and cost savings plan Ensure reduction in transit time and further overall process TAT reduction, by opting for use of new and advanced technology Ensure initiatives to automate Transportation Management Systems like lowest cost routing, real-time tracking, etc. to streamline regional logistics systems Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization 2. Self/ Team Development Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees
Posted 2 months ago
1.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This Team is involved in revenue management, vendor management and strategies to get new business and make travel profitable entity About the role: Deliver extraordinary travel experience for our B2C consumers in a Backend role by providing first-hand resolution and the highest quality of customer experience to the Paytm users. Key Responsibilities 1) Operating in a 24 Hrs Day 6 day-week team, with multiple/rotational shift options. 2) Understanding and expertise in domestic and international travel requirements (LCC airlines) 3) Able to understand customer queries and advise them of suitable resolution 4) Customer-focused and service-oriented where you are accountable for key performance indicators of success, such as customer satisfaction (CSAT), key productivity metrics 5) Coach, develop, and mentor Junior resources and colleagues in the team when needed Additional Accountabilities 1) Working on Fresh desk Tickets and Phones as well for both GDS and LCC airlines. 2) Action consumers booking/PNR for refund, ticketing, re-issuance, escalations Superpowers/ Skills that will help you succeed in this role: 1) Excellent communication skills. 2) Fresher to 1 yr of experience in Travel Agency/Industry 3) Result/Target driven, attentive, adaptable, and motivated to learn. 4) Proficiency in technology to research options and complete process requirements Education MBA Preferred Why join us: We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!! Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 2 months ago
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