Job Description

Job Summary Will be responsible to lead support / development transition engagements Responsibilities Has clarity and experience on all the asks during a Transition other than KT such as Process setup automation initiation transformation assessments People Transition etc. Ensures the Transition related clauses in any Contractual documents are measurable attainable and reportable Owns all the activities planned and scheduled during the Transition phase. Indepth understanding of all Knowledge Transition Phases activities deliverables and Governance. Significant liaising with Client on day to day basis on Transition Governance Proactive in identifying the Risks and proposing probable mitigations to ensure the Risks are addressed upfront with minimal impact on Transition KPIs Has clarity on tracking and reporting all Transition KPIs - 1) Cost 2) Schedule 3) Quality Clarity on all decisions taken within Cognizant and Client end on Transition related Governance and communicate the same to intended audience within the effective timeframe. Understand the working of Tools used directly or otherwise during a Transition such as ticketing tools Work closely with Internal Leadership / Stakeholders to bring in ensure Risks / Issues are addressed in time Work closely with Client Stakeholders and SMEs / Transition leads to ensure the transition deliverables are reviewed and signed off on time Work closely with both Cognizant Delivery to ensure cutover to steady state is successful If other workstreams such as process transition / people transition are in scope - work closely with the respective capabilities to ensure these workstreams are planned and executed within the agreed timelines Steerhead the reporting both internally and with Client - Weekly status or Steering committee reports Expertise in managing Org Level changes across the Client Org and Cognizant. Certifications Required PMP Show more Show less