Transfer Executive - BOT (6-12 Months ) Contract

Role Overview

Transfer Executive

The ideal candidate should have prior experience supporting at least one transition/transfer (preferred) but not mandatory, thrive in a multi-vendor environment, and demonstrate ownership, professionalism, and proactive stakeholder management.

Key Responsibilities

1. Cross-Functional Collaboration

• Act as the primary administrative coordinator between HR, Talent Acquisition, Legal, IT, Finance, and other internal teams.
• Ensure all teams are aligned on transfer timelines, requirements, and deliverables.
• Orchestrate collaboration across departments to maintain smooth workflow and timely closure of activities.

2. Knowledge Transfer (KT) Coordination

• Assist in planning, scheduling, and documenting KT sessions required for BOT transfer.
• Maintain KT trackers, attendance logs, follow-ups, and action item closures.
• Ensure all documentation, SOPs, and handover materials are updated and properly stored.

3. Transfer Administration & Ownership

• Support end-to-end administrative governance of the transfer phase.
• Track milestones, maintain checklists, and ensure readiness across stakeholder groups.
• Take ownership of documentation updates, meeting minutes, follow-ups, and reporting.

4. Vendor & Stakeholder Management

• Coordinate with multiple vendors and internal teams to ensure smooth communication and workflow.
• Manage queries and provide timely updates to stakeholders at all levels.
• Support risk/issue identification and escalate appropriately.

1. Performance, SLA & Compliance Alignment

• Prepare and present Transfer Readiness Reports, audit findings, and compliance certifications to client leadership.
• Ensure all activities adhere to BOT contractual obligations, legal guidelines, and regulatory frameworks.

6.    Risk, Issue & Dependency Management

• Identify Transfer-phase risks and dependencies early and implement mitigation plans.
• Ensure stability of operations during the transition, with no dips in service quality or customer experience.

7. Documentation & Reporting

• Maintain administrative trackers, MIS reports, Excel logs, and status dashboards.
• Prepare executive-level PowerPoint presentations.
• Ensure all records related to transfer, compliance, and KT are accurate and up to date.

8. General Administrative Excellence

• Manage calendars, meeting schedules, reviews, and stakeholder interactions.
• Support logistical requirements such as room bookings, onboarding coordination, and document circulation.
• Ensure smooth day-to-day administrative functioning throughout the BOT transfer duration.

Required Skills & Experience

Required Skills & Experience

- 1015+ years of experience in program management and shared services setup, with a strong preference for candidates experienced in multi-vendor environments.

- Proven experience in managing large-scale people's transitions across technology, operations, shared services, or BOT environments.

- Strong knowledge of program governance, IT service delivery, operational excellence, and change management.

- Excellent stakeholder management, cross-cultural communication, and executive reporting capability.

- Ability to operate in a fast-paced environment with strong decision-making and problem-solving skills.