Training Manager

Job Description

Job Description: Assistant Training Manager / Training Manager Role Overview: We are seeking an experienced Assistant Training Manager / Training Manager to lead the design, implementation, and evaluation of training programs that enhance employee skills and drive organizational performance. The ideal candidate will have a strong background in training methodologies, leadership capabilities, and the ability to align learning initiatives with business objectives. Key Responsibilities: Design, develop, and deliver engaging and effective training programs for employees at all levels. Lead onboarding sessions for new hires, ensuring a smooth transition into the company culture and processes. Conduct training needs assessments through surveys, performance data, and stakeholder feedback to identify skill gaps. Develop training materials , including facilitator guides, presentations, e-learning modules, and job aids. Evaluate training effectiveness using feedback, assessments, and performance metrics to continuously improve programs. Collaborate with department leaders to align training initiatives with business goals and workforce development needs. Manage the Learning Management System (LMS) , ensuring content is up-to-date and tracking employee progress. Maintain training records and generate reports on participation, completion rates, and ROI of training programs. Stay updated on industry trends and best practices in training & development to enhance program quality. Mentor and coach junior trainers to ensure consistency and excellence in training delivery. Requirements: Bachelors degree in Human Resources, Education, Business, or a related field. 3+ years of experience in training & development, with at least 1-2 years in a supervisory or managerial role. Strong facilitation and presentation skills , with the ability to engage diverse audiences. Proficiency in training tools , LMS platforms, and Microsoft Office (PowerPoint, Excel, Word). Analytical mindset with the ability to assess training effectiveness and measure impact. Excellent organizational and project management skills , with the ability to handle multiple priorities. Leadership qualities , with experience in coaching and developing training teams. Preferred Qualifications: Certification in training & development (e.g., CPTD, Train the Trainer) is a plus. Experience in retail, hospitality, or service-oriented industries is preferred. Knowledge of instructional design models (ADDIE, Kirkpatrick) and blended learning approaches. If you are passionate about employee development and have the skills to drive impactful training programs, we’d love to hear from you!