Training Coordination and Scheduling CRM

0 years

1 - 0 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:1. Training Coordination

  • Coordinate training schedules between trainers, clients, and internal teams.
  • Manage session logistics such as platform setup (Zoom, Teams, LMS, etc.), calendars, and invites.
  • Ensure training prerequisites (labs, credentials, materials) are shared in advance.

2. CRM & Documentation

  • Maintain up-to-date training records in CRM tools (e.g., Zoho, HubSpot, Salesforce).
  • Track attendee lists, feedback, trainer allocation, and course completion.
  • Monitor leads from sales and ensure training sessions are aligned with sales commitments.

3. Trainer Management

  • Allocate certified trainers based on course requirements and availability.
  • Track trainer certifications, renewal dates, and performance feedback.
  • Follow up with trainers for session reports, timesheets, and evaluations.

4. Stakeholder Communication

  • Serve as a point of contact for clients and learners regarding training schedules.
  • Share joining instructions, reminders, and post-training follow-ups.
  • Escalate delays or challenges to relevant stakeholders.

5. Reporting & Improvement

  • Generate weekly/monthly training reports (attendance, feedback, issues).
  • Analyze training data to suggest process or scheduling improvements.
  • Coordinate internal KT sessions for new team members.

Job Types: Full-time, Permanent

Pay: ₹11,248.47 - ₹37,308.93 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Internet reimbursement
  • Paid sick time

Work Location: In person

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