Trainer BPO

2 - 7 years

3.0 - 5.0 Lacs P.A.

Bengaluru

Posted:3 months ago| Platform: Naukri logo

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Skills Required

process TrainerProcess TrainingBpo TrainingBpo OperationsTraining Delivery

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB DESCRIPTION Job Title:- Trainer Location:- Bangalore (Whitefield) Experience:- 2 to 5 years Roles & Responsibilties Prepares new sales representatives by conducting orientation to sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-alongs with senior representatives. Conducts exercise sessions for new and current sales employees. Conduct skills gap analyses to identify areas of improvement Observes sales encounters and collects feedback, results, and performance data of trainees after sessions. Coordinates with other sales trainers and sales managers. Structures training plans to meet financial objectives. Hires and onboards new sales trainees. Updates job knowledge by participating in educational opportunities and reading professional publications. Requirements and skills Proven work experience as a Sales Trainer or similar role Experience in a sales position is a plus Ability to manage the full training cycle, including in-person activities and web-based learning Hands-on experience with e-learning platforms Excellent organizational skills Solid communication and presentation abilities BSc degree in Education, Human Resources or relevant field Additional certification in training is a plus

Information Technology and Services
Lahti

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