Trainee Restaurant Manager

As a Cafe Manager, you will be responsible for overseeing all aspects of cafe operations. This includes managing staff, operations, finances, customer service, and menu planning, while ensuring compliance with health and safety regulations. Key Responsibilities: - Hire, schedule, and train staff to ensure excellent customer service and efficient cafe operations - Supervise staff and provide feedback to improve performance - Foster a positive and inclusive work environment Operations Management: - Oversee daily cafe operations, ensuring policies and procedures are followed - Maintain cleanliness and organization of the cafe - Ensure customer satisfaction and resolve any issues promptly Financial Management: - Monitor budgets and track finances to ensure profitability - Work to improve profit margins through efficient operations and cost control - Order supplies and monitor inventory levels - Manage cash handling and banking procedures Customer Service: - Provide excellent customer service and ensure customer satisfaction - Resolve customer issues promptly and professionally - Build customer loyalty through personalized service and promotions Vendor Relations: - Coordinate with suppliers to ensure timely delivery of supplies and ingredients Other Responsibilities: - Ensure health, safety, and food hygiene regulations and procedures are followed - Ensure licensing and employment laws are followed - Maintain accurate records and reports as required Qualifications Required: - 2+ years of experience in cafe or restaurant management - Strong organizational and leadership skills - Excellent communication and customer service skills - Budgeting and financial management skills - Inventory management and cost control skills - Problem-solving and conflict resolution skills This job is full-time and permanent, suitable for both experienced individuals and fresher candidates. Benefits include health insurance, life insurance, and Provident Fund. The work schedule may include day shift, morning shift, and rotational shift. The work location is in person.,