Tracxn - Senior Program Manager

Job Description

We are seeking a highly strategic, results-driven, and innovative Senior Program Manager to lead and optimize mission-critical business programs. This role is perfect for an individual who thrives on solving complex problems, driving operational excellence, and making a tangible business impact. You will play a key role in managing high-impact initiatives, collaborating with senior leadership, and ensuring seamless execution of key business objectives. About Tracxn Tracxn is a leading market intelligence platform for private company data, serving Venture Capitalists, Private Equity Firms, Investment Banks, and Corporates. With a strong global footprint, Tracxn tracks over millions of companies across various sectors to provide deep insights and help clients make data-driven decisions. Why Join Us? Lead and Innovate : Take ownership of high-visibility, strategic programs that drive business growth. Collaborate with Senior Leadership : Work closely with leadership teams to shape operational strategies. Solve Complex Problems : Use data-driven insights to enhance efficiency and eliminate bottlenecks. Drive Automation & Optimization : Identify and implement automation solutions for scalable business operations. Be Part of a High-Growth SaaS Environment : Join a fast-paced, meritocratic culture that values continuous learning and impact. Key Responsibilities Program Strategy, Execution & Innovation Own the end-to-end execution of high-impact programs, ensuring successful outcomes from ideation to implementation. Develop and execute strategies that enhance operational effectiveness and drive business success. Identify and resolve bottlenecks, ensuring seamless program delivery with a focus on speed, efficiency, and quality. Leverage data and analytics to optimize processes and improve decision-making. Design and refine Standard Operating Procedures (SOPs) to drive consistency and operational excellence. Experiment, iterate, and implement new ideas that contribute to long-term business scalability. Operational Excellence & Process Automation Optimize and streamline department-wide operations to enhance productivity and scalability. Lead automation initiatives to minimize manual intervention and drive efficiency. Use data analytics to uncover business-critical insights and drive continuous improvements. Ensure compliance with SOPs while proactively identifying ways to enhance accuracy and performance. Foster a culture of innovation by introducing new tools, technologies, and methodologies. Performance Tracking & Business Impact Define and track key performance indicators (KPIs) to measure the success of programs and operations. Own performance reporting, setting up Management Information Systems (MIS) and dashboards to provide visibility into business performance. Lead problem resolution by identifying root causes and implementing sustainable solutions. Drive data-backed decision-making and ensure alignment with business goals. Escalate and proactively address issues related to non-compliance, quality, or operational challenges. Who You Are? Experience : 5-8 years of experience in program management, business strategy, or operations. Problem-Solving Mindset : You excel at breaking down complex challenges and driving first-principles thinking. Strategic & Execution-Oriented : You balance big-picture vision with hands-on execution. Data-Driven Decision Maker: You use data, metrics, and insights to make informed business decisions. Stakeholder Management Pro : You collaborate seamlessly with leadership and cross-functional teams. Continuous Improvement : You thrive in a culture of innovation and are always looking for ways to optimize processes. Preferred Qualifications Prior experience working in a B2B SaaS environment is a plus with a focus on scaling up operations. Ability to drive business impact by combining strategic thinking with hands-on execution. What We Offer High-Impact Role : Directly influence strategic programs and business outcomes. Growth & Learning : A meritocratic environment with mentorship and leadership development opportunities. Innovative & Transparent Culture : A problem-solving mindset that values efficiency and innovation. Work-Life Balance : Fixed work hours for a healthy balance (9 hours x 5 days). If you are passionate about leading strategic programs, optimizing operations, and solving complex business challenges, we would love to hear from you! Please mail your resume to careers@tracxn.com .