Tracxn Leadership - AVP BSO - Research (5-8 years)

5 - 8 years

7.0 - 17.0 Lacs P.A.

Bengaluru

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Market ResearchMarket analysissector specialistCustomer Experience ManagementSubject Matter ExpertiseCustomer InteractionIndustry ResearchMarket IntelligenceIndustry AnalysisSector ResearchCustomer Engagement

Work Mode

Work from Office

Job Type

Full Time

Job Description

We seek a motivated and self-driven individual to join the Market Research Team in a leadership role. You will conduct in-depth market research across sectors and lead a team of Researchers who are subject matter experts in various areas such as FinTech, SaaS, FoodTech, Cybersecurity, Healthcare etc Key Responsibilities: 1. Lead market research in multiple sectors You will be working on multiple research projects and will lead a team of Researchers who are subject matter experts in various areas such as FinTech, SaaS, Food Tech, etc. As a leader in the Sector Research team, you will be responsible for defining the direction for the sector research and getting high-quality research output from the team 2. Design and lead processes in the Research department Take end-to-end ownership of all processes in the Sector Research department Resolve project bottlenecks and challenges and ensure completion within stipulated timelines Ensure training of personnel involved and identify specific/periodic training programs if need be Provide mentorship and constructive feedback. Incorporate Tracxn's culture of continuous Escalate in case of non-compliance to set guidelines, quality issues, etc. Work closely with senior stakeholders for project review, status, and course corrections or improvements if any 3. Design blueprint Design building blocks for the Department. Seek inputs from peers and get Senior Management onboard. Draft plan for operational teams and resources required Convert building blocks into a long list of actionable projects. Prioritize projects based on impact & delivery 4. Implement Build required processes with a focus on accuracy, efficiency, and scalability. Automate as much as possible Define and set up KPIs to monitor the health of the project Ensure the team is trained and identify specific/periodic training programs needed Solve queries raised by the team and incorporate them in SoPs wherever needed 5. Monitor the growth and health of your Departments Define and set up KPIs to monitor the health of the departments Set up a monitoring protocol and design MIS reports Escalate in case of non-compliance to set guidelines, quality issues, etc. Identify new projects from Department MISs and reviews Modify the blueprint and processes related to achieving better outcomes Requirements: Top-notch academics from a Tier 1 college 5 years + of work experience in Market research roles (Market Research, Engagement, Business strategy, consulting, etc) Exceptional problem-solving skills. First principles person Strong team player. Keen interest in mentoring and grooming team members can work cross-department A go-getter. High intent on getting things done. Strive for excellence and a strong commitment to improving things every day. Ability to make decisions based on sound logical arguments. Seek continuous feedback to deliver the most optimal solutions What can you expect at Tracxn? Meritocracy Driven, Candid Culture. No Politics. Like-Minded Intellectually Curious Colleagues. High Paced Learning. Continuous Mentorship to help Achieve Peak Potential Founders: Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)

Venture Capital and Private Equity Principals
Bengaluru Karnataka

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