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Job Description

Job Title: TPA Executive / TPA Coordinator

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About Eye Mantra Hospital

Eye Mantra Hospital is a leading eye care institution offering advanced treatments, surgeries, and patient-centric care. We work with multiple insurance providers, TPAs, and government panels to make eye care accessible and seamless for our patients.


Job Overview

TPA Executive


Key Responsibilities

  • Manage day-to-day coordination with TPAs, insurance companies, and corporate panels
  • Handle

    empanelment processes

    including documentation, application submission, follow-ups, and renewal formalities
  • Process

    cashless authorization requests

    , approvals, and discharge formalities
  • Maintain accurate records of patient insurance details, approvals, and billing
  • Ensure timely pre-auth submissions, queries resolution, and payment tracking
  • Follow up for pending approvals, bills, and reimbursement settlements
  • Maintain healthy relationships with insurance company representatives and panel partners
  • Ensure compliance with hospital policies and insurance guidelines
  • Provide support to patients regarding insurance coverage and cashless benefits

Requirements

  • Bachelor’s degree in any field (Hospital Administration preferred)
  • 1–3 years of experience

    in TPA coordination or hospital empanelment
  • Strong understanding of

    TPA processes, insurance workflows, and panel onboarding

  • Experience handling cashless insurance documentation and billing
  • Good communication and interpersonal skills
  • Ability to multitask and handle patient queries efficiently
  • Proficiency in MS Office and hospital management systems


Preferred Skills

  • Experience in empanelment with Govt. schemes (CGHS, ECHS, DGEHS, etc.)
  • Understanding of eye care or specialty hospital TPA processes
  • Strong follow-up skills with ability to coordinate with multiple TPAs simultaneously
  • Knowledge of claim settlement cycles and TAT compliance


WhatsApp - 9354998586


Thanks & Regards

Team

Eye Mantra Hospital

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