TPA Executive CRM Helpdesk Hyderabad

Job Description :

• CRM implants for claim support at client location
• Resolve customer queries on policy coverage and health claim processes
• Facilitate to drive claims app for submission and tracking of claims by employees
• Respond to employee calls and emails as a direct SPOC allocated to specific corporate
• Collect and dispatch claim documents as per corporate requirement
• Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
• Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
• Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Candidate have to travel twice in a week from a branch to another to solve customer queries.

Good English communication is compulsory

Company: ICICI Lombard.

Experience : 2 years of experience in Health Insurance Industry.

Qualification: Graduation.

Location: Begumpet, Hyderabad

Job Type: Full-time

Pay: ₹17,000.00 - ₹21,000.00 per month

To apply for this vacancy share your updated resume on supriya.jadhav@watchyourhealth.com or what's app the same to 7738919026

Job Type: Full-time

Pay: ₹17,000.00 - ₹21,000.00 per month

Benefits:

• Provident Fund

Work Location: In person