Job Description Job Title BI Operations Analyst Department M&MS Position Type Full-Time Job Location Bengaluru Shift Timings Regular Work Mode Hybrid Industry Type Telecom Travel Required No Why Us? MACH is an innovator and leader in global monetization solutions. Their software optimizes and orchestrates critical inter-carrier business processes including data and financial clearing, network roaming, real-time campaign management, and interconnect solutions. MACH creates transformative communications solutions for today, tomorrow, and beyond, bridging wholesale and inter-carrier connectivity with roaming and clearing. Collaboration And Innovation Are At MACH’s Core. Our Success Is Built On Diverse Strengths Across Different Teams, Functions, And Geographies Summarised In Our Company Values Open collaboration Driving innovation Customer commitment Growth mindset Deliver results Please visit our website to know more about us - https://mach.com/ A Day in the Life of BI Operations Analyst A Business Intelligence (BI) operations role involves overseeing the day-to-day functioning of a company's BI systems and processes to ensure they are working effectively and efficiently. This includes managing user access, monitoring system performance, ensuring data quality, and supporting BI tools. So, how are we going to keep you busy? Managing Portal User Access Client set up in portal Perform User Acceptance Testing related to Portal and other internal software modules Create and Analyse Reports in reporting tool (Strategy) Ensure the accuracy of data replication between the source and destination databases. Ensure Service Tickets are resolved with an expected level of quality within timelines. Adhere to ISAE and ISO Audit controls What will make you eligible for this role? Bachelor’s Degree - BE/BTech Preferrable Experience, That Will Be An Advantage 3-5 years of customer service experience Experience in BI - would be a great plus Experience in Telecom Industry - good to have Knowledge of MicroStrategy or any other reporting tool - good to have What will make you the best-fit for this role? BI/Datawarehouse knowledge - Basic/Intermediate Level SQL – Basic/Intermediate Level Linux – Basic/Intermediate Level Knowledge of Databases - SQL, Oracle, Hadoop (Hive/Trino) Basic Knowledge of Telecom (GSM, Mobile Networks, TAP Processing) Shell Scripting - Basic/Intermediate Level Limitation And Disclaimer The aforementioned job description is aimed to provide an overview of the overall type and level of work being performed for this role; it shouldn't be interpreted as a complete list of all obligations, responsibilities, and qualifications needed for the job.In no way does this job description imply or say that these are the exclusive responsibilities of the employee holding this position. Any additional job-related instructions or tasks that are requested by the manager must be completed by the employee. Ready, set, apply!