Responsibilities: Answer and log all incoming calls, emails, and messages related to service/support requests. Create, manage, and update tickets in the ticketing system Having the sound knowledge of CRM & Ticketing Tools Monitor open tickets. Annual bonus
Having the sound knowledge of CRM, Assign tickets to the appropriate teams or technicians based on issue type and priority Maintain clear communication with end-users regarding ticket status and updates. Skills : - CRM, ticketing system , Answer and log all incoming calls, emails, and messages
Digital Marketing Executive Department: Marketing Location: Ahmedabad Job Summary: We are seeking a dynamic and creative Digital Marketing Executive to plan, execute, and optimize our online marketing campaigns across various digital platforms. The ideal candidate will have a strong understanding of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution to drive brand awareness and lead generation. Key Responsibilities: Develop, implement, and manage digital marketing campaigns across social media, Google Ads, SEO, and email marketing. Plan and monitor the company’s online presence on all relevant platforms (LinkedIn, Instagram, Facebook, Twitter, YouTube, etc.). Optimize content for the website and social networking channels such as LinkedIn, Instagram, Facebook, and Twitter. Identify trends and insights to allocate marketing spend and maximize ROI. Measure and report the performance of all digital marketing campaigns and assess them against goals (ROI and KPIs). Manage and improve lead generation campaigns, measuring results. Collaborate with internal teams (design, content, and development) to create engaging and brand-aligned marketing materials. Conduct keyword research, SEO audits, and link-building strategies to improve website ranking. Plan and execute marketing automation and CRM email campaigns. Stay updated with the latest digital marketing trends, algorithm changes, and best practices. Required Skills & Qualifications: Bachelor’s degree in marketing, Business Administration, or a related field. 1–4 years of experience in Digital Marketing (depending on role level). Proficiency in digital marketing tools such as Google Analytics, Google Ads, Meta Ads Manager, SEO tools (Ahrefs, SEMrush, etc.), and email marketing platforms (Mailchimp, HubSpot, etc.). Solid knowledge of website analytics and social media insights. Strong analytical skills and data-driven thinking. Excellent communication and content creation skills. Creative mindset with attention to detail. Join our team and contribute to a collaborative, innovative environment, where your ideas can truly make a difference. We look forward to receiving your application.
Digital Marketing Executive Department: Marketing Location: Ahmedabad Job Summary: We are seeking a dynamic and creative Digital Marketing Executive to plan, execute, and optimize our online marketing campaigns across various digital platforms. The ideal candidate will have a strong understanding of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution to drive brand awareness and lead generation. Key Responsibilities: Develop, implement, and manage digital marketing campaigns across social media, Google Ads, SEO, and email marketing. Plan and monitor the company's online presence on all relevant platforms (LinkedIn, Instagram, Facebook, Twitter, YouTube, etc.). Optimize content for the website and social networking channels such as LinkedIn, Instagram, Facebook, and Twitter. Identify trends and insights to allocate marketing spend and maximize ROI. Measure and report the performance of all digital marketing campaigns and assess them against goals (ROI and KPIs). Manage and improve lead generation campaigns, measuring results. Collaborate with internal teams (design, content, and development) to create engaging and brand-aligned marketing materials. Conduct keyword research, SEO audits, and link-building strategies to improve website ranking. Plan and execute marketing automation and CRM email campaigns. Stay updated with the latest digital marketing trends, algorithm changes, and best practices. Required Skills & Qualifications: Bachelor's degree in marketing, Business Administration, or a related field. 14 years of experience in Digital Marketing (depending on role level). Proficiency in digital marketing tools such as Google Analytics, Google Ads, Meta Ads Manager, SEO tools (Ahrefs, SEMrush, etc.), and email marketing platforms (Mailchimp, HubSpot, etc.). Solid knowledge of website analytics and social media insights. Strong analytical skills and data-driven thinking. Excellent communication and content creation skills. Creative mindset with attention to detail. Join our team and contribute to a collaborative, innovative environment, where your ideas can truly make a difference. We look forward to receiving your application.
Digital Marketing Executive Department: Marketing Location: Ahmedabad Job Summary: We are seeking a dynamic and creative Digital Marketing Executive to plan, execute, and optimize our online marketing campaigns across various digital platforms. The ideal candidate will have a strong understanding of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution to drive brand awareness and lead generation. Key Responsibilities: Develop, implement, and manage digital marketing campaigns across social media, Google Ads, SEO, and email marketing. Plan and monitor the company’s online presence on all relevant platforms (LinkedIn, Instagram, Facebook, Twitter, YouTube, etc.). Optimize content for the website and social networking channels such as LinkedIn, Instagram, Facebook, and Twitter. Identify trends and insights to allocate marketing spend and maximize ROI. Measure and report the performance of all digital marketing campaigns and assess them against goals (ROI and KPIs). Manage and improve lead generation campaigns, measuring results. Collaborate with internal teams (design, content, and development) to create engaging and brand-aligned marketing materials. Conduct keyword research, SEO audits, and link-building strategies to improve website ranking. Plan and execute marketing automation and CRM email campaigns. Stay updated with the latest digital marketing trends, algorithm changes, and best practices. Required Skills & Qualifications: Bachelor’s degree in marketing, Business Administration, or a related field. 1–4 years of experience in Digital Marketing (depending on role level). Proficiency in digital marketing tools such as Google Analytics, Google Ads, Meta Ads Manager, SEO tools (Ahrefs, SEMrush, etc.), and email marketing platforms (Mailchimp, HubSpot, etc.). Solid knowledge of website analytics and social media insights. Strong analytical skills and data-driven thinking. Excellent communication and content creation skills. Creative mindset with attention to detail. Join our team and contribute to a collaborative, innovative environment, where your ideas can truly make a difference. We look forward to receiving your application.
Position : Senior BDE cum Digital Marketing Location: Ahmedabad Employment Type: Full Time About the Role: We are looking for a dynamic candidate who can manage digital marketing activities and also contribute to business growth. The role includes handling social media, creating content, generating leads, interacting with clients, and supporting overall marketing & sales activities. Key Responsibilities: Create and manage engaging content for social media platforms such as Instagram, Facebook, LinkedIn, and YouTube. Stay updated with trending topics, reels, and digital marketing practices to enhance brand visibility. Plan and execute online marketing campaigns to promote products/services and attract potential customers. Generate leads through social media, LinkedIn outreach, online campaigns, cold calling, and email marketing. Communicate with prospects to understand their requirements and explain company offerings. Build and maintain relationships with clients to support long-term business growth. Follow up with leads regularly and convert them into potential business opportunities. Prepare basic marketing materials, presentations, and promotional content when required. Monitor marketing campaign performance and maintain reports of leads, inquiries, and conversions. Assist in organizing promotions, online activities, and brand-building initiatives. Maintain proper records of client interactions, sales progress, and follow-up schedules. Required Skills: Good understanding of social media trends, digital marketing basics, and content creation. Strong communication and interpersonal skills. Ability to generate leads and confidently interact with prospects. Creative thinking and problem-solving ability. Basic knowledge of online ads, SEO, or analytics (added advantage). Ability to work independently and meet targets. Qualifications Graduate in any field (Marketing/Business preferred). Experience: 0–2 years (freshers with strong skills are welcome). Join our team and contribute to a collaborative, innovative environment, where your ideas can truly make a difference. We look forward to receiving your application.
Position : Senior BDE cum Digital Marketing Location: Ahmedabad Employment Type: Full Time About the Role: We are looking for a dynamic candidate who can manage digital marketing activities and also contribute to business growth. The role includes handling social media, creating content, generating leads, interacting with clients, and supporting overall marketing & sales activities. Key Responsibilities: Create and manage engaging content for social media platforms such as Instagram, Facebook, LinkedIn, and YouTube. Stay updated with trending topics, reels, and digital marketing practices to enhance brand visibility. Plan and execute online marketing campaigns to promote products/services and attract potential customers. Generate leads through social media, LinkedIn outreach, online campaigns, cold calling, and email marketing. Communicate with prospects to understand their requirements and explain company offerings. Build and maintain relationships with clients to support long-term business growth. Follow up with leads regularly and convert them into potential business opportunities. Prepare basic marketing materials, presentations, and promotional content when required. Monitor marketing campaign performance and maintain reports of leads, inquiries, and conversions. Assist in organizing promotions, online activities, and brand-building initiatives. Maintain proper records of client interactions, sales progress, and follow-up schedules. Required Skills: Good understanding of social media trends, digital marketing basics, and content creation. Strong communication and interpersonal skills. Ability to generate leads and confidently interact with prospects. Creative thinking and problem-solving ability. Basic knowledge of online ads, SEO, or analytics (added advantage). Ability to work independently and meet targets. Qualifications Graduate in any field (Marketing/Business preferred). Experience: 02 years (freshers with strong skills are welcome). Join our team and contribute to a collaborative, innovative environment, where your ideas can truly make a difference. We look forward to receiving your application.
As an IT Systems & Network Administrator at our organization in Ahmedabad, your role will involve managing and supporting the IT infrastructure. You will handle hardware and network management, system administration, Microsoft 365 services, Active Directory, security controls, and asset management to ensure smooth and secure IT operations. Key Responsibilities: - Hardware & Networking - Install, configure, and maintain server and desktop hardware. - Manage LAN/WAN connectivity, switches, routers, and cabling. - Troubleshoot network issues to ensure minimal downtime. - Systems Administration - Administer Windows desktop and server operating systems. - Perform regular patch management to maintain system security and compliance. - Configure and monitor basic firewall rules and policies. - Inventory & Asset Management - Maintain accurate records of IT assets, licenses, and hardware inventory. - Track lifecycle management of equipment and software. - Enterprise Tools & Services - Manage Microsoft 365 applications including Exchange, Teams, and SharePoint. - Administer Active Directory services (user accounts, groups, policies, permissions). - Ensure secure authentication and access control across systems. - Security & Compliance - Implement and monitor IT security best practices. - Support audits and compliance requirements. - Respond to and resolve security incidents promptly. Qualifications Required: - Strong knowledge of hardware networking and troubleshooting. - Experience with Windows desktop and server OS administration. - Hands-on expertise in patch management and inventory management. - Familiarity with basic firewall configuration and security policies. - Proficiency in Microsoft 365 administration. - Solid understanding of Active Directory services. - Excellent problem-solving and communication skills. - Ability to work independently and collaboratively in a fast-paced environment. If you are interested in this opportunity, please apply by writing to us at jobs@tmsolutech.com or call on 9825148860. As an IT Systems & Network Administrator at our organization in Ahmedabad, your role will involve managing and supporting the IT infrastructure. You will handle hardware and network management, system administration, Microsoft 365 services, Active Directory, security controls, and asset management to ensure smooth and secure IT operations. Key Responsibilities: - Hardware & Networking - Install, configure, and maintain server and desktop hardware. - Manage LAN/WAN connectivity, switches, routers, and cabling. - Troubleshoot network issues to ensure minimal downtime. - Systems Administration - Administer Windows desktop and server operating systems. - Perform regular patch management to maintain system security and compliance. - Configure and monitor basic firewall rules and policies. - Inventory & Asset Management - Maintain accurate records of IT assets, licenses, and hardware inventory. - Track lifecycle management of equipment and software. - Enterprise Tools & Services - Manage Microsoft 365 applications including Exchange, Teams, and SharePoint. - Administer Active Directory services (user accounts, groups, policies, permissions). - Ensure secure authentication and access control across systems. - Security & Compliance - Implement and monitor IT security best practices. - Support audits and compliance requirements. - Respond to and resolve security incidents promptly. Qualifications Required: - Strong knowledge of hardware networking and troubleshooting. - Experience with Windows desktop and server OS administration. - Hands-on expertise in patch management and inventory management. - Familiarity with basic firewall configuration and security policies. - Proficiency in Microsoft 365 administration. - Solid understanding of Active Directory services. - Excellent problem-solving and communication skills. - Ability to work independently and collaboratively in a fast-paced environment. If you are interested in this opportunity, please apply by writing to us at jobs@tmsolutech.com or call on 9825148860.