TM - PEX

6 - 8 years

27 - 42 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary

The Sr BA-Ops Excellence role is pivotal in driving operational improvements and efficiencies within the organization. With a focus on Six Sigma methodologies the candidate will analyze and optimize processes related to Changes and Endorsements. This hybrid role requires a dynamic individual who can adapt to rotational shifts and communicate effectively in English. 


 

Responsibilities

  • Lead the analysis and optimization of operational processes to enhance efficiency and effectiveness.
  • Oversee the implementation of Six Sigma methodologies to drive process improvements.
  • Ensure implementation of cadences for reviewing process control, process efficiencies, client metric adherence & VOC.
  • Provide insights and recommendations based on data analysis to support decision-making.
  • Collaborate with cross-functional teams to ensure seamless execution of process changes.
  • Monitor and evaluate the impact of process improvements on operational performance.
  • Develop and maintain documentation of process changes and improvements.
  • Ensure compliance with industry standards and best practices in operational excellence.
  • Facilitate workshops and training sessions to promote a culture of continuous improvement.
  • Utilize data-driven approaches to identify areas for process enhancements.
  • Communicate effectively with stakeholders to align on project goals and outcomes.
  • Adapt to rotational shifts to support various operational needs.
  • Engage in proactive problem-solving to address operational challenges.
  • Support the organization in achieving its strategic objectives through process excellence.


 

Qualifications

  • Possess a strong understanding of Six Sigma methodologies and their application in process improvement.
  • Exhibit and Demonstrate expertise in reviewing the operational metrics conduct FMEA and other LSS tools.
  • Demonstrate expertise in managing critical operational control and provide timely feedback to Management on any risk identified.
  • Exhibit proficiency in English with strong reading writing and speaking skills.
  • Have a minimum of 6 years of experience in a similar role with a maximum of 8 years.
  • Show ability to work effectively in a hybrid work model.
  • Display excellent analytical and problem-solving skills.
  • Demonstrate strong communication and collaboration abilities.

Certifications Required

Trained Six Sigma Green Belt or equivalent certification.

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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