Job Description

Booking and Reservations: Assist Sales Team with booking flights and train tickets, ensuring accurate information and seat availability. Ticket Issuance: Issue and manage tickets, including e-tickets and paper tickets, ensuring compliance with airline and railway regulations. Fare Management: Provide information on fares, rules, and regulations related to air and rail travel. Itinerary Management: Construct and manage itineraries, including flight connections and train schedules. PNR Creation: Create and manage Passenger Name Records (PNRs) for accurate tracking of bookings. System Management: Operate ticketing systems and software to manage bookings and reservations. Documentation: Maintain accurate records of all ticketing transactions and customer interactions. Compliance: Ensure compliance with airline, railway, and regulatory policies and procedures. Coordination: Coordinate with other departments, such as reservations and customer service, to ensure smooth operations.