Service Engineer: Troubleshoot Hardware Issues : Diagnose and resolve hardware malfunctions in PCs, laptops, CCTV and peripherals. Software Installation & Configuration : Install, configure, and update operating systems and software applications. Network Support : Assist in setting up and maintaining local area networks (LAN), including routers, switches, and firewalls. Customer Support : Provide technical support to customers via phone, email, or in-person, ensuring a high level of customer satisfaction. Remote Support : Utilize remote access tools to diagnose and resolve issues without requiring physical presence. Field Service : Travel to client locations as needed to perform on-site repairs and installations.
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