Job Title : Solution Architect [Pre-Sales] Company : Tessell Location : Hybrid About Tessell : Tessell is a rapidly growing Database-as-a-Service (DBaaS) company offering both open-source and commercial databases across multiple cloud platforms. Headquartered in Silicon Valley with an engineering hub in Bengaluru, Tessell is on a mission to re-imagine the DBaaS market by providing differentiated data infrastructure and seamless data management. Our platform supports startups and enterprise customers with high-performance, mission-critical workloads. Tessell is backed by Lightspeed Venture Partners. Position Overview : Tessell is seeking a highly skilled Pre-Sales Solution Architect to join our team. In this role, you will work closely with our sales and technical teams to engage prospective clients, understand their business needs, and design tailored solutions. The ideal candidate will have extensive experience with relational databases, a strong track record in customer engagement, and expertise in driving successful Proof of Concept (PoC) implementations. Key Responsibilities : Customer Engagement : Work alongside sales teams to understand customer requirements and business objectives. Act as a trusted advisor throughout the sales process, presenting technical solutions that address client needs. Solution Design & Architecture : Architect solutions using Tessell s offerings to meet customer technical and business requirements. Provide guidance on integration, data management, and scalability. Proof of Concept (PoC) Leadership : Lead and manage PoC engagements to demonstrate the value, feasibility, and benefits of Tessell s solutions. Technical Presentations & Demos : Deliver compelling product demos and technical presentations, emphasizing the functionality and unique value of Tessell s solutions. Stakeholder Communication : Collaborate with internal teams (sales, product, engineering) and external stakeholders (clients, partners) to ensure alignment on goals, timelines, and deliverables. Customer Relationship Management : Build and nurture relationships with key customer stakeholders to understand their evolving needs and ensure successful post-sale adoption of solutions. Key Skills/Qualifications : Experience : 6+ years in solution architecture, or technical consulting, preferably within the technology or software industry. Hands-on experience with relational databases (e.g., SQL Server, Oracle, MySQL, PostgreSQL or modern analytical databases) is essential. Experience with Oracle, MS SQL & general DBaaS technologies is a plus. SaaS experience is an advantage. Technical Skills : Expertise in designing and architecting solutions with relational databases and associated technologies. Familiarity with cloud platforms (AWS, Azure, GCP) and integration patterns is preferred. Knowledge of data management, analytics solutions, and database migration projects is beneficial. Communication & Presentation : Strong verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Excellent interpersonal skills to engage with clients and collaborate with internal teams. Problem-Solving & Collaboration : Ability to analyze customer requirements and design scalable, innovative solutions. Proven experience working effectively in a fast-paced, collaborative environment. Be willing to learn on the job, take responsibility and grow in a fast paced startup environment.

1. Database Administration (DBA) Skills Relational Databases: MySQL, PostgreSQL, Oracle, MS SQL Server. Database Backup & Recovery: Tools and strategies for database backups and disaster recovery. Performance Tuning: Query optimization, indexing strategies, and database performance troubleshooting. Database Security: User management, roles, access control, and auditing. 2. Infrastructure as a Service Knowledge Infrastructure as Code (IaC): Terraform, CloudFormation, Kubernetes. Kubernetes & Containers: Good Knowledge and Understanding of Kubernetes and usage of Containers. Observability Tools: ELK stack (Elasticsearch, Logstash, Kibana) Database Migration: Migrating databases across different platforms or cloud environments. Infrastructure Scaling: Vertical and horizontal scaling techniques in cloud environments. 3. SRE Principles and knowledge (Site Reliability Engineering) Strong hands-on experience in AWS and Azure cloud, and a fair understanding of Google Cloud would be required. Experience in handling APIs, troubleshooting API calls, and ensuring seamless integration and performance. Incident Management: Handling database outages, incident response, and on-call rotations. Monitoring and Alerting: Tools like Prometheus, Grafana, Datadog, CloudWatch , suggest proactive monitoring for the application stack Understanding on core SRE principles: SLA, SLI, SLO, Error budgets etc Disaster Recovery Planning: Ensuring high availability (HA) and disaster recovery (DR) solutions. Performance Optimisation :- Track latency, slow performance , high utilisation issues and recommend optimisation as required. 4. Scripting and Automation Scripting Languages: Python, Shell scripting, Bash, PowerShell. Automation Tools: Ansible, Puppet, Chef. Infrastructure Automation: Automating database deployment, patching, and scaling. 5. Networking and Infrastructure Networking Basics: TCP/IP, DNS, Firewall, Load Balancers. Database Connectivity: Connection pooling, failover strategies, and multi- region deployment. Storage and Disk Management: Understanding IOPS, latency, and throughput. Infrastructure: Familiarity with AWS services like EC2, S3, VPC, Security Groups, Private and Public subnets,IAM, CloudWatch, Cloudtrail etc and Azure services like Virtual Machines, Azure functions, Virtual Network, Resource Manager, etc. 6. OS Skills Expertise in Linux OS ( RHEL, Ubuntu, Centos) Understanding of file systems (ext4, XFS, etc.), permissions, and ownerships Knowledge of process monitoring, management, and troubleshooting Proficiency with tools like top, htop, vmstat, iostat, sar, and dstat to monitor CPU, memory, disk I/O, and network usage. Ability to analyze system logs (/var/log/, journalctl, dmesg) for troubleshooting. Understanding of resource limits (CPU, memory, disk, network) and how they impact database performance. Knowledge of partitioning tools (fdisk, parted) and file system management (mkfs, mount, umount). Understanding of RAID configurations and Logical Volume Management (LVM) for storage scalability. 7. Troubleshooting and Debugging Log Analysis: Reading and analysing database and system logs. Root Cause Analysis (RCA): Performing in-depth analysis after major incidents and sharing RCA with customers. Query Performance: Analysing slow queries, deadlocks, and resource contention. 8 . Soft Skills Communication Skills: Clear written and verbal communication with internal and external stakeholders. Problem-Solving: Ability to prioritise, troubleshoot critical issues and bring them to closure.. Collaboration: Working closely with DevOps, Infrastructure, and Engineering teams.

Mandatory skills required: 1. Database Administration (DBA) Skills Relational Databases: MySQL, PostgreSQL, Oracle, MS SQL Server. Database Backup & Recovery: Tools and strategies for database backups and disaster recovery. Performance Tuning: Query optimization, indexing strategies, and database performance troubleshooting. Database Security: User management, roles, access control, and auditing. 2. Infrastructure as a Service Knowledge Infrastructure as Code (IaC): Terraform, CloudFormation, Kubernetes. Kubernetes & Containers: Good Knowledge and Understanding of Kubernetes and usage of Containers. Observability Tools: ELK stack (Elasticsearch, Logstash, Kibana) Database Migration: Migrating databases across different platforms or cloud environments. Infrastructure Scaling: Vertical and horizontal scaling techniques in cloud environments. 3. SRE Principles and knowledge (Site Reliability Engineering) Strong hands-on experience in AWS and Azure cloud, and a fair understanding of Google Cloud would be required. Experience in handling APIs, troubleshooting API calls, and ensuring seamless integration and performance. Incident Management: Handling database outages, incident response, and on-call rotations. Monitoring and Alerting: Tools like Prometheus, Grafana, Datadog, CloudWatch , suggest proactive monitoring for the application stack Understanding on core SRE principles: SLA, SLI, SLO, Error budgets etc Disaster Recovery Planning: Ensuring high availability (HA) and disaster recovery (DR) solutions. Performance Optimisation :- Track latency, slow performance , high utilisation issues and recommend optimisation as required. 4. Scripting and Automation Scripting Languages: Python, Shell scripting, Bash, PowerShell. Automation Tools: Ansible, Puppet, Chef. Infrastructure Automation: Automating database deployment, patching, and scaling. 5. Networking and Infrastructure Networking Basics: TCP/IP, DNS, Firewall, Load Balancers. Database Connectivity: Connection pooling, failover strategies, and multi- region deployment. Storage and Disk Management: Understanding IOPS, latency, and throughput. Infrastructure: Familiarity with AWS services like EC2, S3, VPC, Security Groups, Private and Public subnets,IAM, CloudWatch, Cloudtrail etc and Azure services like Virtual Machines, Azure functions, Virtual Network, Resource Manager, etc. 6. OS Skills Expertise in Linux OS ( RHEL, Ubuntu, Centos) Understanding of file systems (ext4, XFS, etc.), permissions, and ownerships Knowledge of process monitoring, management, and troubleshooting Proficiency with tools like top, htop, vmstat, iostat, sar, and dstat to monitor CPU, memory, disk I/O, and network usage. Ability to analyze system logs (/var/log/, journalctl, dmesg) for troubleshooting. Understanding of resource limits (CPU, memory, disk, network) and how they impact database performance. Knowledge of partitioning tools (fdisk, parted) and file system management (mkfs, mount, umount). Understanding of RAID configurations and Logical Volume Management (LVM) for storage scalability. 7. Troubleshooting and Debugging Log Analysis: Reading and analysing database and system logs. Root Cause Analysis (RCA): Performing in-depth analysis after major incidents and sharing RCA with customers. Query Performance: Analysing slow queries, deadlocks, and resource contention. 8 . Soft Skills Communication Skills: Clear written and verbal communication with internal and external stakeholders. Problem-Solving: Ability to prioritise, troubleshoot critical issues and bring them to closure.. Collaboration: Working closely with DevOps, Infrastructure, and Engineering teams.

1. Database Administration (DBA) Skills Relational Databases: MySQL, PostgreSQL, Oracle, MS SQL Server. Database Backup & Recovery: Tools and strategies for database backups and disaster recovery. Performance Tuning: Query optimization, indexing strategies, and database performance troubleshooting. Database Security: User management, roles, access control, and auditing. 2. Infrastructure as a Service Knowledge Infrastructure as Code (IaC): Terraform, CloudFormation, Kubernetes. Kubernetes & Containers: Good Knowledge and Understanding of Kubernetes and usage of Containers. Observability Tools: ELK stack (Elasticsearch, Logstash, Kibana) Database Migration: Migrating databases across different platforms or cloud environments. Infrastructure Scaling: Vertical and horizontal scaling techniques in cloud environments. 3. SRE Principles and knowledge (Site Reliability Engineering) Strong hands-on experience in AWS and Azure cloud, and a fair understanding of Google Cloud would be required. Experience in handling APIs, troubleshooting API calls, and ensuring seamless integration and performance. Incident Management: Handling database outages, incident response, and on-call rotations. Monitoring and Alerting: Tools like Prometheus, Grafana, Datadog, CloudWatch , suggest proactive monitoring for the application stack Understanding on core SRE principles: SLA, SLI, SLO, Error budgets etc Disaster Recovery Planning: Ensuring high availability (HA) and disaster recovery (DR) solutions. Performance Optimisation :- Track latency, slow performance , high utilisation issues and recommend optimisation as required. 4. Scripting and Automation Scripting Languages: Python, Shell scripting, Bash, PowerShell. Automation Tools: Ansible, Puppet, Chef. Infrastructure Automation: Automating database deployment, patching, and scaling. 5. Networking and Infrastructure Networking Basics: TCP/IP, DNS, Firewall, Load Balancers. Database Connectivity: Connection pooling, failover strategies, and multi- region deployment. Storage and Disk Management: Understanding IOPS, latency, and throughput. Infrastructure: Familiarity with AWS services like EC2, S3, VPC, Security Groups, Private and Public subnets,IAM, CloudWatch, Cloudtrail etc and Azure services like Virtual Machines, Azure functions, Virtual Network, Resource Manager, etc. 6. OS Skills Expertise in Linux OS ( RHEL, Ubuntu, Centos) Understanding of file systems (ext4, XFS, etc.), permissions, and ownerships Knowledge of process monitoring, management, and troubleshooting Proficiency with tools like top, htop, vmstat, iostat, sar, and dstat to monitor CPU, memory, disk I/O, and network usage. Ability to analyze system logs (/var/log/, journalctl, dmesg) for troubleshooting. Understanding of resource limits (CPU, memory, disk, network) and how they impact database performance. Knowledge of partitioning tools (fdisk, parted) and file system management (mkfs, mount, umount). Understanding of RAID configurations and Logical Volume Management (LVM) for storage scalability. 7. Troubleshooting and Debugging Log Analysis: Reading and analysing database and system logs. Root Cause Analysis (RCA): Performing in-depth analysis after major incidents and sharing RCA with customers. Query Performance: Analysing slow queries, deadlocks, and resource contention. 8 . Soft Skills Communication Skills: Clear written and verbal communication with internal and external stakeholders. Problem-Solving: Ability to prioritise, troubleshoot critical issues and bring them to closure.. Collaboration: Working closely with DevOps, Infrastructure, and Engineering teams.

1. Database Administration (DBA) Skills Relational Databases: MySQL, PostgreSQL, Oracle, MS SQL Server. Database Backup & Recovery: Tools and strategies for database backups and disaster recovery. Performance Tuning: Query optimization, indexing strategies, and database performance troubleshooting. Database Security: User management, roles, access control, and auditing. 2. Infrastructure as a Service Knowledge Infrastructure as Code (IaC): Terraform, CloudFormation, Kubernetes. Kubernetes & Containers: Good Knowledge and Understanding of Kubernetes and usage of Containers. Observability Tools: ELK stack (Elasticsearch, Logstash, Kibana) Database Migration: Migrating databases across different platforms or cloud environments. Infrastructure Scaling: Vertical and horizontal scaling techniques in cloud environments. 3. SRE Principles and knowledge (Site Reliability Engineering) Strong hands-on experience in AWS and Azure cloud, and a fair understanding of Google Cloud would be required. Experience in handling APIs, troubleshooting API calls, and ensuring seamless integration and performance. Incident Management: Handling database outages, incident response, and on-call rotations. Monitoring and Alerting: Tools like Prometheus, Grafana, Datadog, CloudWatch , suggest proactive monitoring for the application stack Understanding on core SRE principles: SLA, SLI, SLO, Error budgets etc Disaster Recovery Planning: Ensuring high availability (HA) and disaster recovery (DR) solutions. Performance Optimisation :- Track latency, slow performance , high utilisation issues and recommend optimisation as required. 4. Scripting and Automation Scripting Languages: Python, Shell scripting, Bash, PowerShell. Automation Tools: Ansible, Puppet, Chef. Infrastructure Automation: Automating database deployment, patching, and scaling. 5. Networking and Infrastructure Networking Basics: TCP/IP, DNS, Firewall, Load Balancers. Database Connectivity: Connection pooling, failover strategies, and multi- region deployment. Storage and Disk Management: Understanding IOPS, latency, and throughput. Infrastructure: Familiarity with AWS services like EC2, S3, VPC, Security Groups, Private and Public subnets,IAM, CloudWatch, Cloudtrail etc and Azure services like Virtual Machines, Azure functions, Virtual Network, Resource Manager, etc. 6. OS Skills Expertise in Linux OS ( RHEL, Ubuntu, Centos) Understanding of file systems (ext4, XFS, etc.), permissions, and ownerships Knowledge of process monitoring, management, and troubleshooting Proficiency with tools like top, htop, vmstat, iostat, sar, and dstat to monitor CPU, memory, disk I/O, and network usage. Ability to analyze system logs (/var/log/, journalctl, dmesg) for troubleshooting. Understanding of resource limits (CPU, memory, disk, network) and how they impact database performance. Knowledge of partitioning tools (fdisk, parted) and file system management (mkfs, mount, umount). Understanding of RAID configurations and Logical Volume Management (LVM) for storage scalability. 7. Troubleshooting and Debugging Log Analysis: Reading and analysing database and system logs. Root Cause Analysis (RCA): Performing in-depth analysis after major incidents and sharing RCA with customers. Query Performance: Analysing slow queries, deadlocks, and resource contention. 8 . Soft Skills Communication Skills: Clear written and verbal communication with internal and external stakeholders. Problem-Solving: Ability to prioritise, troubleshoot critical issues and bring them to closure.. Collaboration: Working closely with DevOps, Infrastructure, and Engineering teams.

Founded in 2021, Tessell is a hyper-growth Database-as-a-Service (DBaaS) company offering a revolutionary data infrastructure and management platform for both cloud-born and cloud-defining enterprises. Headquartered in the San Francisco Bay Area, with a big hub in Bangalore, Tessell provides a fully managed service for both open-source and commercial data technologies such as Oracle, PostgreSQL, MySQL, and SQL Server on all major clouds, including Amazon Web Services (AWS) and Microsoft Azure. Tessell offers a unified data management platform that focuses on delivering higher performance at lower costs. Were onto building a pathbreaking technology that revolutionises the way data is managed on the cloud. As a part of Global Support you will provide support to customers, customer support personnel, and field support staff that is focused on diagnosing, troubleshooting, repairing and debugging Tessell service. You respond to situations where first-line product support has failed to isolate or fix problems in software products, and you ensure delivery of optimal results. You must be a take charge professional with demonstrated technical problem-solving skills; and a subject matter expert; and have a strong customer service orientation and experience. Responsibilities: 1. Database Administration (DBA) Skills Relational Databases: MySQL, PostgreSQL, Oracle, MS SQL Server. Database Backup & Recovery: Tools and strategies for database backups and disaster recovery. Performance Tuning: Query optimization, indexing strategies, and database performance troubleshooting. Database Security: User management, roles, access control, and auditing. 2. Infrastructure as a Service Knowledge Infrastructure as Code (IaC): Terraform, CloudFormation, Kubernetes. Kubernetes & Containers: Good Knowledge and Understanding of Kubernetes and usage of Containers. Observability Tools: ELK stack (Elasticsearch, Logstash, Kibana) Database Migration: Migrating databases across different platforms or cloud environments. Infrastructure Scaling: Vertical and horizontal scaling techniques in cloud environments. 3. SRE Principles and knowledge (Site Reliability Engineering) Strong hands-on experience in AWS and Azure cloud, and a fair understanding of Google Cloud would be required. Experience in handling APIs, troubleshooting API calls, and ensuring seamless integration and performance. Incident Management: Handling database outages, incident response, and on-call rotations. Monitoring and Alerting: Tools like Prometheus, Grafana, Datadog, CloudWatch , suggest proactive monitoring for the application stack Understanding on core SRE principles: SLA, SLI, SLO, Error budgets etc Disaster Recovery Planning: Ensuring high availability (HA) and disaster recovery (DR) solutions. Performance Optimisation :- Track latency, slow performance , high utilisation issues and recommend optimisation as required. 4. Scripting and Automation Scripting Languages: Python, Shell scripting, Bash, PowerShell. Automation Tools: Ansible, Puppet, Chef. Infrastructure Automation: Automating database deployment, patching, and scaling. 5. Networking and Infrastructure Networking Basics: TCP/IP, DNS, Firewall, Load Balancers. Database Connectivity: Connection pooling, failover strategies, and multi- region deployment. Storage and Disk Management: Understanding IOPS, latency, and throughput. Infrastructure: Familiarity with AWS services like EC2, S3, VPC, Security Groups, Private and Public subnets,IAM, CloudWatch, Cloudtrail etc and Azure services like Virtual Machines, Azure functions, Virtual Network, Resource Manager, etc. 6. OS Skills Expertise in Linux OS ( RHEL, Ubuntu, Centos) Understanding of file systems (ext4, XFS, etc.), permissions, and ownerships Knowledge of process monitoring, management, and troubleshooting Proficiency with tools like top, htop, vmstat, iostat, sar, and dstat to monitor CPU, memory, disk I/O, and network usage. Ability to analyze system logs (/var/log/, journalctl, dmesg) for troubleshooting. Understanding of resource limits (CPU, memory, disk, network) and how they impact database performance. Knowledge of partitioning tools (fdisk, parted) and file system management (mkfs, mount, umount). Understanding of RAID configurations and Logical Volume Management (LVM) for storage scalability. 7. Troubleshooting and Debugging Log Analysis: Reading and analysing database and system logs. Root Cause Analysis (RCA): Performing in-depth analysis after major incidents and sharing RCA with customers. Query Performance: Analysing slow queries, deadlocks, and resource contention. 8 . Soft Skills Communication Skills: Clear written and verbal communication with internal and external stakeholders. Problem-Solving: Ability to prioritise, troubleshoot critical issues and bring them to closure.. Collaboration: Working closely with DevOps, Infrastructure, and Engineering teams.

Founded in 2021, Tessell is a hyper-growth Database-as-a-Service (DBaaS) company offering a revolutionary data infrastructure and management platform for both cloud-born and cloud-defining enterprises. Headquartered in the San Francisco Bay Area, with a big hub in Bangalore, Tessell provides a fully managed service for both open-source and commercial data technologies such as Oracle, PostgreSQL, MySQL, and SQL Server on all major clouds, including Amazon Web Services (AWS) and Microsoft Azure. Tessell offers a unified data management platform that focuses on delivering higher performance at lower costs. Were onto building a pathbreaking technology that revolutionises the way data is managed on the cloud. As a part of Global Support you will provide support to customers, customer support personnel, and field support staff that is focused on diagnosing, troubleshooting, repairing and debugging Tessell service. You respond to situations where first-line product support has failed to isolate or fix problems in software products, and you ensure delivery of optimal results. You must be a take charge professional with demonstrated technical problem-solving skills; and a subject matter expert; and have a strong customer service orientation and experience. Responsibilities: 1. Database Administration (DBA) Skills Relational Databases: MySQL, PostgreSQL, Oracle, MS SQL Server. Database Backup & Recovery: Tools and strategies for database backups and disaster recovery. Performance Tuning: Query optimization, indexing strategies, and database performance troubleshooting. Database Security: User management, roles, access control, and auditing. 2. Infrastructure as a Service Knowledge Infrastructure as Code (IaC): Terraform, CloudFormation, Kubernetes. Kubernetes & Containers: Good Knowledge and Understanding of Kubernetes and usage of Containers. Observability Tools: ELK stack (Elasticsearch, Logstash, Kibana) Database Migration: Migrating databases across different platforms or cloud environments. Infrastructure Scaling: Vertical and horizontal scaling techniques in cloud environments. 3. SRE Principles and knowledge (Site Reliability Engineering) Strong hands-on experience in AWS and Azure cloud, and a fair understanding of Google Cloud would be required. Experience in handling APIs, troubleshooting API calls, and ensuring seamless integration and performance. Incident Management: Handling database outages, incident response, and on-call rotations. Monitoring and Alerting: Tools like Prometheus, Grafana, Datadog, CloudWatch , suggest proactive monitoring for the application stack Understanding on core SRE principles: SLA, SLI, SLO, Error budgets etc Disaster Recovery Planning: Ensuring high availability (HA) and disaster recovery (DR) solutions. Performance Optimisation :- Track latency, slow performance , high utilisation issues and recommend optimisation as required. 4. Scripting and Automation Scripting Languages: Python, Shell scripting, Bash, PowerShell. Automation Tools: Ansible, Puppet, Chef. Infrastructure Automation: Automating database deployment, patching, and scaling. 5. Networking and Infrastructure Networking Basics: TCP/IP, DNS, Firewall, Load Balancers. Database Connectivity: Connection pooling, failover strategies, and multi- region deployment. Storage and Disk Management: Understanding IOPS, latency, and throughput. Infrastructure: Familiarity with AWS services like EC2, S3, VPC, Security Groups, Private and Public subnets,IAM, CloudWatch, Cloudtrail etc and Azure services like Virtual Machines, Azure functions, Virtual Network, Resource Manager, etc. 6. OS Skills Expertise in Linux OS ( RHEL, Ubuntu, Centos) Understanding of file systems (ext4, XFS, etc.), permissions, and ownerships Knowledge of process monitoring, management, and troubleshooting Proficiency with tools like top, htop, vmstat, iostat, sar, and dstat to monitor CPU, memory, disk I/O, and network usage. Ability to analyze system logs (/var/log/, journalctl, dmesg) for troubleshooting. Understanding of resource limits (CPU, memory, disk, network) and how they impact database performance. Knowledge of partitioning tools (fdisk, parted) and file system management (mkfs, mount, umount). Understanding of RAID configurations and Logical Volume Management (LVM) for storage scalability. 7. Troubleshooting and Debugging Log Analysis: Reading and analysing database and system logs. Root Cause Analysis (RCA): Performing in-depth analysis after major incidents and sharing RCA with customers. Query Performance: Analysing slow queries, deadlocks, and resource contention. 8 . Soft Skills Communication Skills: Clear written and verbal communication with internal and external stakeholders. Problem-Solving: Ability to prioritise, troubleshoot critical issues and bring them to closure.. Collaboration: Working closely with DevOps, Infrastructure, and Engineering teams.

Job Title:Technical Account Manager (TAM) - Database as a Service (DBaaS) Location: Bangalore/Hyderabad Job Type: Full-Time About the Company: Tessell Inc is a leading provider of Database as a Service (DBaaS) solutions, offering scalable, secure, and high-performance database management services to businesses worldwide. We are committed to delivering exceptional customer experiences and innovative solutions that empower our clients to achieve their business goals. Job Summary: We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to join our team. The TAM will serve as the primary technical liaison between our company and our DBaaS customers, ensuring the successful adoption, implementation, and optimization of our database solutions. The ideal candidate will have a strong technical background in database management, excellent communication skills, and a passion for delivering outstanding customer service. Key Responsibilities: 1. Customer Relationship Management: - Build and maintain strong, long-lasting relationships with key customer stakeholders. - Act as the primary point of contact for technical issues, escalations, and strategic discussions. - Conduct regular business reviews to assess customer satisfaction, identify opportunities for improvement, and ensure alignment with customer goals. 2. Technical Expertise: - Provide expert guidance on the implementation, configuration, and optimization of DBaaS solutions. - Troubleshoot and resolve complex technical issues related to database performance, scalability, and security. - Collaborate with internal engineering and support teams to ensure timely resolution of customer issues. 3. Solution Adoption and Optimization: - Work closely with customers to ensure successful onboarding and adoption of DBaaS solutions. - Identify opportunities to optimize database performance, reduce costs, and improve overall efficiency. - Provide training and enablement sessions to help customers maximize the value of our DBaaS offerings. 4. Product Feedback and Advocacy: -Gather customer feedback and communicate insights to the product development team to inform future enhancements. - Advocate for customer needs and priorities within the company to drive product improvements and innovation. 5. Strategic Planning: - Develop and execute account plans that align with customer objectives and drive long-term success. - Identify opportunities for upselling and cross-selling additional services and solutions. - Monitor customer health metrics and proactively address potential risks or challenges. Mandatory Skills - Proven experience as a Technical Account Manager, Solutions Architect, or similar role in a technology-driven environment. - Strong technical expertise in database management systems (e.g., MySQL, PostgreSQL, MongoDB, Oracle, etc.). - Experience with cloud-based database solutions and familiarity with major cloud platforms (e.g., AWS, Azure, Google Cloud). - Excellent problem-solving skills and the ability to troubleshoot complex technical issues. - Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders. - Customer-focused mindset with a commitment to delivering exceptional service. - Ability to manage multiple customer accounts and prioritize tasks effectively. - Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Database Administrator, etc.) are a plus.

Job Title: SQL Server Database Administrator (DBA) Level 3 - DBaaS Location: Bangalore/Hyderabad Department: Customer Success Reports To: Head - Customer Success Job Summary We seek a seasoned SQL Server DBA L3 to lead the management, optimization, and security of our Database-as-a-Service (DBaaS) environments. This senior role demands expertise in SQL Server, cloud platforms, and automation to ensure high availability, performance, and compliance in a scalable DBaaS framework. Collaborate with cross-functional teams to drive innovation, mentor junior staff, and align database strategies with organizational goals. Key Responsibilities Database Management & Optimization - Deploy, configure, and upgrade SQL Server instances across cloud platforms (Azure, AWS, GCP). - Optimize performance via query tuning, index strategies, and execution plan analysis. - Implement HA/DR solutions: Always On Availability Groups, Failover Clustering, replication. - Conduct capacity planning and cost-effective scaling in cloud environments. Security & Compliance - Enforce security protocols: encryption, RBAC, vulnerability assessments, audits. - Ensure compliance with GDPR, HIPAA, SOC 2, and internal policies. Automation & DevOps - Automate deployments, backups, and monitoring using PowerShell/Python. - Integrate Infrastructure-as-Code (IaC) tools (Terraform, Ansible) for provisioning. - Collaborate with DevOps teams on CI/CD pipelines and cloud-native architectures. Monitoring & Support - Utilize cloud-native tools (Azure Monitor, CloudWatch) for proactive issue resolution. - Provide 24/7 on-call support for critical incidents and SLAs. Collaboration & Leadership - Mentor junior DBAs and guide cloud migration projects. - Partner with developers to design scalable, optimized database schemas. Documentation & Innovation - Maintain runbooks, incident reports, and architecture diagrams. - Stay updated on cloud trends (e.g., serverless databases, Kubernetes). Qualifications Education & Experience - Bachelor s in Computer Science or related field. - 12+ years as SQL Server DBA, including 4+ years in DBaaS/cloud environments. - Certifications: Microsoft Certified: Azure Database Administrator, AWS Certified Database, or equivalent. Technical Skills - Expertise in SQL Server 2012-2022, T-SQL, and cloud PaaS (Azure SQL DB,Amazon RDS). - Proficiency in HA/DR, performance tuning, and scripting (PowerShell/Python). - Monitoring tools: Prometheus, Grafana, or cloud-native services. - Familiarity with DevOps practices and multi-cloud architectures. Soft Skills - Strong analytical, communication, and leadership abilities. - Adaptability to evolving technologies and collaborative teamwork. Preferred Qualifications - Experience with PostgreSQL, MySQL, databases. - Knowledge of Kubernetes, Docker, or serverless frameworks.

Job Title: Senior Technical Writer Location : Bangalore About Us: We are a dynamic and innovative SaaS company that provides cutting-edge cloud-based solutions. Our platform is trusted by businesses worldwide to streamline processes, enhance productivity, and deliver value. We are looking for a Senior Technical Writer to join our team and help document and communicate complex technical concepts in an easily digestible manner for our diverse audience. Job Overview: As a Senior Technical Writer, you will be responsible for producing high-quality, clear, and comprehensive technical documentation for our cloud-based solutions. You will collaborate closely with product managers, engineers, and other stakeholders to create content that meets the needs of both technical and non-technical users. Your documentation will play a vital role in enabling our customers to understand, implement, and get the most out of our SaaS platform. Key Responsibilities: Create, maintain, and update clear, concise, and accurate technical documentation, including user guides, API documentation, release notes, and knowledge base articles. Collaborate with cross-functional teams (engineering, product management, and support) to gather information and ensure accuracy in documentation. Write and organize content that simplifies complex technical concepts for both technical and non-technical audiences. Work with engineers to understand new features and products, ensuring that documentation is aligned with the latest platform capabilities. Develop and maintain style guides and documentation standards to ensure consistency and quality across all materials. Review and edit technical content created by other team members to ensure clarity, consistency, and correctness. Continuously improve the documentation process by suggesting and implementing best practices. Participate in feedback cycles with customers and internal teams to understand their documentation needs and continuously enhance the user experience. Ensure all documentation is up-to-date with the latest product versions and features. Required Qualifications: 5+ years of experience as a technical writer, with a focus on cloud technology or SaaS companies. Proven experience writing technical documentation for cloud-based software, APIs, and developer tools. Strong understanding of cloud technologies, platforms, and services (e.g., AWS, Azure, GCP). Excellent written and verbal communication skills, with the ability to explain complex technical concepts in a simple and clear manner. Strong attention to detail, with the ability to produce error-free, well-structured documentation. Ability to collaborate effectively with technical teams and translate complex information into easy-to-understand content. Proficiency with documentation tools such as Confluence, GitHub, and Markdown. Experience with agile software development and working in cross-functional teams. Preferred Qualifications: Familiarity with documentation generation tools and systems (e.g., Javadoc, Swagger). Knowledge of UI/UX principles and how they relate to technical documentation. Experience with technical writing for APIs and SDKs. Bachelors degree in Computer Science, Engineering, Technical Writing, or a related field, or equivalent practical experience. Why Join Us: Work with a forward-thinking team in a rapidly growing SaaS company. Gain exposure to cutting-edge cloud technologies. Competitive salary and benefits package. Flexible work environment (remote options available). Opportunity for career growth and development within a supportive, collaborative team. If youre passionate about writing, have experience in the cloud technology space, and enjoy simplifying complex technical content, wed love to hear from you!

Job Title: PostgreSQL Database Administrator (DBA) DBaaS Environment (Level 3) Location: Bangalore/Hyderabad Employment Type: Full-Time Department: Customer Success Reporting Manager: Head -Customer Success J ob Description We seek a seasoned PostgreSQL DBA to manage our cloud-based Database-as-a-Service (DBaaS) platform. You will ensure optimal performance, reliability, and security of PostgreSQL databases while collaborating with DevOps, cloud engineers, and clients. Your role will involve architecting scalable solutions, automating workflows, and mentoring junior teams in a dynamic, multi-cloud environment. Key Responsibilities -Architecture & Deployment:Design, install, and configure PostgreSQL clusters in DBaaS (AWS, Azure, GCP) using IaC tools (Terraform, Ansible). - Performance Tuning: Optimize queries, indexing, and vacuum strategies; troubleshoot latency/issues using tools like pgBadger, EXPLAIN ANALYZE. - High Availability & DR: Implement replication (streaming/logical), Patroni, repmgr, and PITR/WAL archiving for 24/7 uptime. - Security: Enforce encryption (TDE, SSL), RBAC, audit logging, and compliance (GDPR, HIPAA). - Automation:*Script provisioning, backups, scaling (Python/Shell), and integrate with CI/CD pipelines. - Monitoring: Set up Prometheus/Grafana dashboards, configure alerts, and analyze logs (ELK Stack). - Capacity Planning: Forecast resource needs, optimize storage, and manage costs in cloud environments. - Mentorship: Guide L1/L2 DBAs, conduct knowledge sharing sessions. - On-Call Support: Resolve critical outages and perform root-cause analysis. Qualifications - Education: Bachelor s in CS, IT, or related field (or equivalent experience). - Experience: 8+ years as PostgreSQL DBA, 4+ years in DBaaS/cloud environments. Technical Skills: - Expertise in PostgreSQL 12+, extensions (pg_partman, pgAudit). - Cloud platforms (AWS RDS/Aurora, Azure Database, GCP Cloud SQL). - HA/DR tools (Patroni, repmgr, pgPool), backup tools (Barman, WAL-G). - Scripting (Python/Shell), IaC (Terraform, Ansible), monitoring (Prometheus, Grafana). Soft Skills: Strong analytical, communication, and leadership abilities. Preferred Qualifications: - Certifications: PostgreSQL Certified Engineer, AWS/Azure/GCP certifications. - Experience with Kubernetes, Docker, DevOps practices, and multi-cloud strategies. - Knowledge of other databases (MySQL, MongoDB) and migration tools (pg_dump, AWS DMS).

Job Title: Cloud Architect - Database as a Service (DBaaS) Location: Bangalore/Hyderabad Department: Customer Success Reports To: Head - Customer Success Job Overview: We seek a seasoned Cloud Architect specializing in Database as a Service (DBaaS) to design, implement, and optimize scalable, secure, and cost-effective cloud database solutions. You will lead DBaaS initiatives across platforms like AWS, Azure, and GCP, collaborating with cross-functional teams to align solutions with business goals and technical requirements. Key Responsibilities: - Design & Deployment: Architect DBaaS solutions on AWS, Azure, or GCP, ensuring scalability, HA/DR, and performance optimization. - Migration Strategy: Develop strategies for migrating on-premises databases to cloud DBaaS, minimizing downtime. - Security & Compliance: Implement encryption, IAM, and compliance with GDPR/HIPAA. Conduct audits. - Automation: Use Terraform, CloudFormation, or Ansible for IaC-driven provisioning and CI/CD pipelines. - Collaboration: Work with DevOps, developers, and stakeholders to integrate DBaaS with applications and services. - Cost Optimization: Monitor usage, recommend right-sizing, and leverage pricing models (e.g., reserved instances). - Innovation: Research emerging cloud/database trends (e.g., serverless, AI-driven optimization). - Mentorship: Guide junior engineers and document best practices. Qualifications: - Education: Bachelor s in Computer Science, IT, or related field. Master s preferred. - Experience: 5+ years in cloud architecture, 3+ years focused on DBaaS/databases. - Technical Skills: - Expertise in AWS/Azure/GCP (e.g., Amazon RDS, Azure SQL, Cloud SQL). - Proficiency in relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Cassandra) databases. - Scripting (Python, Bash) and IaC tools (Terraform, CloudFormation). - Monitoring tools (CloudWatch, Prometheus, Grafana). - Certifications: AWS Certified Solutions Architect, Google Cloud Professional Architect, or Azure Solutions Architect. Soft Skills: Strong communication, leadership, and problem-solving abilities. Preferred Qualifications: - Experience with Kubernetes/OpenShift for containerized DBaaS. - Multi-cloud or hybrid cloud database strategies. - DevOps practices (GitLab CI, Jenkins). - Knowledge of data governance and metadata management.

About the Opportunity As a Senior Sales Development representative, you will represent Tessell by showing our potential customers how to use our DBaaS platform successfully. With a robust process and creativity mix, you will help drive new business revenue through inbound and outbound opportunity generation. You will engage effectively in written form and conduct high-level conversations with database experts and senior business executives in prospect accounts to fuel our companys growth. You will work with our Marketing Team to improve our campaigns and messaging, and you will partner closely with our Sales Team to create and execute a territory plan. This is a fun, fast-paced, and demanding environment. Were looking for flexible professionals, goal-oriented, and focused on the team, and who have a lot of discipline, empathy, and a desire to learn about technology. You will contribute significantly to Tessells overall business objectives and have the opportunity to build valuable, transferable skills to help grow your career on multiple paths. Responsibilities Conduct market research to identify Tessell s target markets to position our solutions as a value addition to businesses. Work with the Sales team to nurture and lead inbound and outbound campaigns from idea generation to qualified calls. Build strong relationships with our marketing team and Account Executives to maximize wins for our business. Interact with IT and business decision-makers via telephone, email, social media, and in-person meetings and create interest in the product. Develop strong sales and product knowledge to be able to deliver convincing presentations on products and services. Track and prospect activity in HubSpot CRM to ensure effective lead management. Follow up on a high volume of leads effectively and efficiently. Gather feedback from customers or prospects and share them with internal teams. Nurture early phase opportunities for future pipeline potential. Understand a prospects needs and effectively communicate how Tessell will meet them. Use research and data to prioritize and customize outreach. Consistently meet new business opportunities and pipeline targets. Qualifications 1 to 3+ years of experience in B2B enterprise technology sales. Clear and concise written and verbal communication style. Genuine curiosity around cloud, databases, and data management. Consistent measurable overachievement in past experiences. Experience in developing effective messaging strategies. Creative, self-disciplined, and passionate about learning and growing in a fast-paced startup environment. Excellent organizational skills and ability to prioritize in a fast-paced environment. Driven by purpose and by winning with a team-first attitude. Self-motivation and adaptability to changes. Bachelors Degree.

Job Summary: The Project Manager for DBaaS will lead the planning, execution, and delivery of projects related to our cloud-based Database as a Service platform. You will collaborate with engineering, product, DevOps, security, and customer success teams to ensure projects align with strategic goals, meet deadlines, and adhere to budget constraints. This role requires a blend of technical expertise in cloud databases, agile methodologies, and exceptional leadership to drive innovation and scalability in our DBaaS offerings. Key Responsibilities: Project Lifecycle Management: o Oversee projects from initiation to closure, ensuring alignment with business objectives. o Define scope, create timelines, allocate resources, and manage budgets. Cross-Functional Coordination: o Work with engineering on development, product teams on requirements, DevOps on deployment, and security on compliance. Risk & Issue Management: o Identify risks, develop mitigation strategies, and resolve project bottlenecks. Stakeholder Communication: o Provide regular updates to executives and clients, manage expectations, and deliver status reports. Quality Assurance: o Ensure deliverables meet performance, security, and scalability standards through testing and feedback loops. Budget Oversight: o Track expenses, optimize costs, and report financial metrics. Documentation & Process Improvement: o Maintain project documentation and refine processes for efficiency. Vendor Management: o Collaborate with third-party vendors and cloud providers (e.g., AWS RDS, Azure SQL). Qualifications : Education: o Bachelor s in Computer Science, IT, or related field. PMP or Agile certification preferred. Experience: o 5+ years in project management, preferably with cloud services/DBaaS. Experience with database migrations and multi-cloud environments is a plus. Technical Skills: o Proficiency in cloud platforms (AWS, Azure, GCP), databases (MySQL, PostgreSQL, MongoDB), DevOps tools (CI/CD, Terraform), and monitoring systems. Project Management Skills: o Expertise in Agile/Scrum, Jira, Trello, and risk management frameworks. Soft Skills: o Strong communication, leadership, and problem-solving abilities. Preferred Qualifications: Knowledge of data security compliance and SLA management. Experience with infrastructure-as-code (IaC) and automation tools.

J ob Summary: We seek an experienced Oracle DBA to manage and optimize Oracle databases in a DBaaS (Database as a Service) environment. You will ensure high availability, security, and performance while collaborating with cross-functional teams to drive automation and scalability. Expertise in Oracle technologies, cloud platforms (AWS, Azure, Oracle Cloud), and DevOps practices is essential. Key Responsibilities: Database Management: - Install, configure, and maintain Oracle databases in cloud environments (e.g., AWS RDS, Oracle Cloud DBaaS). - Monitor performance, uptime, and resource utilization using tools like OEM, CloudWatch, or Nagios. - Implement backups, recovery, and disaster recovery strategies (RMAN, Data Guard). Performance Tuning: - Optimize SQL queries, indexing, and database configurations for scalability. - Troubleshoot latency and resolve bottlenecks in collaboration with developers. Security & Compliance: - Enforce encryption, access controls, and auditing to meet GDPR/HIPAA standards. - Conduct vulnerability assessments and apply patches/upgrades. - Automation & DevOps: - Develop scripts (Python, Shell) for provisioning, backups, and CI/CD pipelines. - Integrate with IaC tools like Terraform and Ansible. Collaboration & Support: - Work with cloud engineers, developers, and DevOps teams to align database solutions with business needs. - Provide 24/7 on-call support for critical incidents. - Documentation & Best Practices: - Maintain runbooks, architecture diagrams, and knowledge bases. - Mentor junior DBAs and promote cloud adoption. - Capacity Planning & Cost Optimization: - Forecast resource needs and scale cloud databases efficiently. - Monitor costs and recommend savings strategies (e.g., reserved instances). Qualifications: - Education: Bachelor s in Computer Science, IT, or related field. - Experience: - 8+ years as Oracle DBA; 4+ years in cloud/DBaaS environments. - Hands-on with Oracle 11g/12c/19c, Exadata, GoldenGate, and cloud platforms (AWS/Azure/OCI). Technical Skills: - Proficiency in RMAN, Data Guard, SQL tuning, and scripting. - Knowledge of monitoring tools (OEM, Prometheus) and DevOps tools (Jenkins, Git). - Certifications: Oracle OCP/OCM; AWS/Azure certifications preferred. - Soft Skills: Strong communication, problem-solving, and ability to work under pressure. Preferred Qualifications: - Multi-cloud database management experience. - Familiarity with PostgreSQL, MySQL, databases. - Advanced automation/observability tools (Kubernetes, Grafana).

Role Overview We seek an experienced MySQL DBA L3 to manage and optimize our Database-as-a-service (DBaaS) environment. You will ensure the high availability, performance, and security of MySQL databases across cloud platforms (AWS, Azure, GCP). This role involves solving complex issues, automation, and mentoring junior teams, with a focus on innovation in a multi-tenant DBaaS ecosystem. Key Responsibilities - DBaaS Management: Deploy, scale, and monitor MySQL instances in cloud environments (e.g., AWS RDS, Aurora). - Performance Tuning: Optimize queries, indexing, and configuration; use tools like Performance Schema and Percona Toolkit. - High Availability: Implement replication, clustering (InnoDB Cluster, Galera), and failover strategies. - Disaster Recovery: Design backups (physical/logical), point-in-time recovery, and DR drills. - Security & Compliance: Enforce encryption, access controls, auditing, and compliance (GDPR, HIPAA). - Automation: Script tasks (Shell/Python) and automate workflows via Ansible, Terraform, or CI/CD pipelines. - 24/7 Support: Participate in on-call rotations for critical incident resolution. - Mentorship: Guide L1/L2 DBAs and document best practices. - Innovation:Evaluate new MySQL features (e.g., MySQL 8.0+ enhancements) and cloud-native services. - Cost & Capacity Planning: Optimize resource utilization and forecast scaling needs. Qualifications Education:Bachelor s in Computer Science or related field. Experience: 10+ years as MySQL DBA, including 4+ years in DBaaS/cloud environments. Technical Skills: - Expertise in MySQL architecture, InnoDB, and replication. - Cloud platforms (AWS, Azure, GCP) and managed services (Aurora, Cloud SQL). - Scripting (Python/Shell) and IaC tools (Terraform, Ansible). - Monitoring tools (Prometheus, Grafana, Nagios). - ProxySQL, Orchestrator, or similar middleware. Soft Skills: - Strong problem-solving, communication, and collaboration abilities. -Certifications (Preferred): Oracle MySQL Professional, AWS Certified DBA, or Azure DB Administrator. Preferred Skills - Multi-tenant DBaaS architecture experience. - Familiarity with PostgreSQL,Oracle or distributed databases. - Containerization (Docker, Kubernetes) and serverless databases. - Knowledge of DevOps practices and CI/CD pipelines.

About Us: Tessell is a fast-growing company focused on data management. Were building cutting-edge products that will disrupt the data management industry. Our team is composed of talented individuals who are passionate about pushing the boundaries of technology and innovation. As a member of our engineering team, youll have the opportunity to make a significant impact from day one. Role Overview: We re looking for a UI Engineering Manager to lead our growing front-end team. You ll be responsible for overseeing the development of user interfaces that are visually stunning, highly functional, and designed to scale. This is a hands-on leadership role, where you ll work closely with designers, product managers, and developers to build a product that our users love to interact with. At a startup, we move fast, innovate quickly, and need someone who thrives in a dynamic, sometimes ambiguous environment. Your impact will be seen across our entire product, and youll have the opportunity to shape the direction of our front-end architecture and development processes. Responsibilities: Manage a growing team of talented UI engineers, providing hands-on guidance and mentoring. Foster a growth mindset, setting clear expectations, and providing feedback that encourages both technical and career growth. Balance design aesthetic with performance optimization to ensure a fast and seamless user experience. Work closely with the product and design teams to define the user experience and ensure features are built to meet both user needs and business goals. Set the technical direction for the front-end stack, contributing to key architecture and technical decisions. Keep up with the latest front-end technologies and practices, and implement them to improve the product. Promote a culture of high-quality, efficient, and maintainable code. Lead code reviews, testing, and CI/CD implementations. Work in a fast-paced environment with a focus on delivering high-impact features in a timely manner. Required Qualifications: 5+ years of professional experience in front-end development, with 2+ years in a leadership role. Expertise in modern front-end technologies like React, Angular, or Vue.js, and proficiency in HTML, CSS, and JavaScript. Experience working with design systems, UI component libraries, and creating responsive, cross-browser compatible web applications. Experience with Agile development processes and CI/CD pipelines. Strong leadership, mentoring, and communication skills. Able to motivate and manage a small team in a fast-moving environment. A passion for creating user-centered designs and experiences. Hands-on coding skills to jump into the codebase when needed, but also able to balance technical and managerial responsibilities. Ability to balance competing priorities and juggle multiple tasks and deadlines in a fast-paced, startup environment. Strong problem-solving skills with the ability to handle ambiguity and make decisions with limited information. Why Join Us: Work in a high-energy, collaborative startup environment with a focus on innovation. Opportunities for professional growth and career advancement. A flexible, inclusive, and transparent culture where your ideas matter. The chance to directly impact our product, customers, and the success of the company.