Posted:2 months ago| Platform:
Work from Office
Full Time
Timely Response Resolution: Attend service calls promptly and resolve issues within the committed timelines. Ensure first-time-right solutions to minimize repeat visits. Professionalism Customer Focus: Maintain a courteous and professional attitude during all customer interactions. Provide clear communication to customers regarding the status and resolution of service calls. Proactive Issue Reporting: Report recurring issues or potential risks to supervisors for timely intervention. Identify opportunities to improve service processes and share feedback regularly.
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