Territory Manager

ABOUT US:-

RailYatri is a consumer-centric top technology innovator in the domain of long distance travel and has achieved one of the fastest growth in the last few years, to emerge as one of the leading trave

l platforms for travellers in India. Join a team of fun, talented, and dedicated people looking to improve the travel experience of millions of people in India.

IntrCity by RailYatri is amultimodalintercity mobility platform. We letusersbook trains and buses across India for their intercity travel. Our latest offering IntrCity SmartBus is India's only fleet of branded buses. We have launched unique offerings which are Industry first e.g. Lounges,personalizedassistance via Bus Captain, CCTV & GPS, WIFI, in-bus infotainment, last hour free cancellation, free insurance worth 7 Lacs, just to name a few. Our promise is on-time performance, on-board washroom along with safety features on every bus andpersonalizedassistance at every stage of journey.

Responsibilities

Sales

• Oversee activities at the bus parking area.

• Own offline bus ticket sales in the region through travel agents and maintain daily sales records.
• Achieve ticket sales targets and agent onboarding numbers while educating and training agents on the B2B portal.
• Handle spot bus ticket bookings and boarding point sales activities.

Operations

• Ensure smooth boarding of passengers at designated boarding points through bus captains.
• Verify that all bus amenities match what is promised to customers.
• Supervise service performance and drive continuous improvement in customer ratings, NPS, on-time arrivals, and departures.
• Coordinate regularly with bus operators and their staff to resolve bus-related issues promptly.
• Manage ground staff, including bus captains and drivers/helpers, ensuring adherence to SOPs and compliance standards..

Requirements

1. 28 years of relevant experience in

   FieldOperationsand Sales .

   (approx. 80% operations,20% sales,).
2. Willingness to work

   dynamic hours

   , Usual work timings:

   11AM 10PM.

3. Team Handling Experience is a must.

4. Proficiency in the local language is mandatory.

5. Complete ownership of business operations and growth for the assigned city.

If Interested please share below details:-

1.CTC-

2.ECTC-

3.Current Location-

4.Reason For change-

5.Total Exp-

6. Field Operations Exp-

7. Notice Period