-> Developing long-term partnerships with vendors, according to the product cycle requirements, to ensure timely and cost-effective purchases in accordance with Negotiation strategy guidelines. -> Executing vendor onboarding process a) Based on the requirement to improve delivery, b) To reduce the cost of purchase, c) To introduce new products based on demand from creative & sales and completing d) To implement 3 supplier policies and e) To ensure more reliable suppliers than non-reliable. f) Revise the rate contracts based on the revision in the pricing by renegotiating g) Renegotiate when quantity gets increased -> To drive the PRF to the PO Process as per the flow (refer to flowcharts) -> Work on the Escalation that arises from the Purchase Coordinator, may require to bring the matter to the CEO -> To Close the Debit, note, and credit notes as per the requirement on a timely basis -> To learn about the supplier’s cost structure, overheads, and process structure, to map their costing structure, by enabling this point you'll be able to negotiate terms in a better way -> To manage the aging-wise report of payables and share it with the finance team for fund planning -> To communicate with the creditors on their payment queries, and ensure when funds arrangement is there, they get their payments on a timely basis a) when the cash flow problem is there, communicate with the creditors and share with them the reason for the delay and seek their cooperation b) do not avoid their calls on the shake of delay situation -> To manage the transport freight negotiation and share with the team -> To manage the Product onboarding initiation activities -> To ensure the smooth functioning of the DRRP Process D - Damage (arrange the spares) R - Repair (arrange the spares) R - Replace (Initiate the process) P - Purchase Return (Initiate the process) -> Ensure Vendor evaluation process, database maintenance, and compliance management -> Aware of quality requirements from vendors, product-wise specifications, and ideas about prices -> To visit to shows, exhibitions, markets for the vendor development, evaluation process -> To start practicing great practices like JIT (just in time) Kanban (vendor carries our safety stock at his point) Rating system -> Carrying out cost analysis -> Documentation and Maintenance of reports -> Maintaining in sync with company ERP, updating details on it regularly -> Coordination and query resolution of vendors
To Manage the Branch Operations and take the responsibility of the Profit and Loss of the Branch, effectively manage the customer satisfaction rate by maintaining the benchmark of inventory to turnover ratio. To manage the Branch Operation activities and be the custodian of: Operational hours Key Management Security management Orderliness and housekeeping 3. To organize and Decorate the store in effective way to utilize the space Change the decoration every 15 days to get new feeling and new arrivals 4. To contribute into team Management from recruitment to exit Providing training, coaching, development and motivation for core team 5. Conduct the Marketing activities time to time, to ensure store gets enough walk-ins 6. To manage the security and surveillance of the store 7. To Ensure customer journey cycle flows as per the process benchmarking 8. To manage and control the accounting as per the company’s norms 9. To do daily inventory matching and monthly stock audit 10. To prepare the MIS of the Branch 11. To control the logistic and supply chain activities 12. To manage the local compliances and utility work for the branch
To match opening and closing cash balance To make sales order and sales invoice To collect cash accurately and manage accordingly To visit bank for the withdrawal and deposits To take follow-ups for collection activity To send MIS Reports on a daily, weekly basis accurately To facilitate 2nd Line of reporting of Branch. To maintain own log reports and perform other work assigned by the senior To train new team member on the as and when needed To follow company policy To upgrade own self on accounting practices
To attend the Incoming Calls from the company’s designated inquiry number within single ring. To do cold calling from the old data, based on the timing and pitch Follows up call to the prospect as per their given time. To answer the queries raised by the prospect / customer and solve them quickly To interact with the walk-in customer and take the preliminary data, and at the time of exit take the feedback and maintain the data in CRM To manage the CRM Data efficiently To connect the India Mart customer and fulfil the customer’s need, connect the sales person if needed (field – back office) Take follow-ups on timely manner with customer as well as lead forwarded to the sales team To do activity on WhatsApp blaster, google extractor after creating the campaign, Monthly – Planning Product wise Weekly – Data Extractor – new product information etc. Daily – Follow-ups To collect the vital information from the customer on Competition & Market Trend (Log Book) and present that during the monthly meeting To target untapped areas & Old Customers (Discontinued) of the customer during offseason by calling, WhatsApp activity To upgrade own self on the product, Pricing, Material, Competitive advantage, company’s differentiator etc. To implement the company’s Policy
Greet the customer with a warm smile, saying "Good morning / Good evening, sir." Make them feel that you were waiting for them and are there to serve them with care and attention. During conversations with the customer, understand what they need and show them a sample of the product with its details. After understanding the customer's requirements, provide them with details of the product's price and inquire about the quantity they wish to purchase. Always stay informed about the stock availability and pricing of the products. After obtaining all the details of the customer's purchase, create their first sales order so that they can proceed with the payment. Always check whether the product display area is clean and if the products are placed correctly. Regularly change the theme of the display area to maintain creativity and freshness among customers. While providing details of the required materials to the customer, also share information about other related products to increase sales. Ensure good coordination with your team members and other departments for better teamwork. Always adhere to all company policies and guidelines. Be ready at all times to complete any task or assist others as needed.
a) Generating Leads from market visits, creating market push b) Introduction of “Tent Studio” brand in market. c) Managing Lead data categorically, and updating daily on a designated CRM Platform d) Collecting data about market trends and products in market, and present them during the monthly meeting for new product development e) To work according to sales target, value wise, product wise, and geo-graphical wise, by affiliating sales policy & credit policy f) To Coordinate & Negotiating with various stakeholders – internally and externally – capturing all the customers’ requirements correctly g) Preparation of timely reports of activities with all the key parameters h) To train new team member on the field as and when needed i) To follow company policy j) To up upgrade own self on sales practices and technically about product knowledge k) To keep eagle eye, on competitor’s move and share that information to management during the meet
Recruitment and Onboarding: a) Assist in the recruitment process by sourcing candidates, screening resumes, and coordinating interviews. b) Coordinate new hire orientation and onboarding process, ensuring a smooth transition for new employees. Employee Relations: a) Handle employee inquiries and provide support on HR-related matters. b) Assist in resolving employee relations issues and conflicts in a timely and professional manner. c) Maintain employee records and ensure compliance with company policies and procedures. Performance Management: a) Support the performance management process by assisting in goal setting, performance evaluations, and feedback sessions. b) Coordinate training and development initiatives to enhance employee performance and career growth. HR Administration: a) Maintain accurate employee records and databases, including personnel files, attendance records, and performance evaluations. b) Process HR-related paperwork such as employment contracts, leave requests, and disciplinary actions. c) Assist in payroll processing and ensure timely and accurate payment of salaries and benefits. d) To Manage the Organization wellness habits, prevent and nurture the culture of the organization Compliance and Policy Implementation: a) Stay updated on labor laws, regulations, and industry best practices to ensure compliance with legal requirements. b) Assist in the development and implementation of HR policies, procedures, and initiatives to promote a positive work culture. Training and Development: a) Coordinate employee training sessions and professional development programs. b) Identify training needs and assist in the design and delivery of training modules to enhance employee skills and competencies.
1 Generating Leads from market visits, creating market push 2 Introduction of “Tent Studio” brand in market. 3 Managing Lead data categorically, and updating daily on a designated CRM Platform 4 Collecting data about market trends and products in market, and present them during the monthly meeting for new product development 5 To work according to sales target, value wise, product wise, and geo-graphical wise, by affilitating sales policy & credit policy 6 To Coordinate & Negotiating with various stakeholders – internally and externally – capturing all the customers requirements correctly 7 Preaparation of timely reports of activities with all the key parameters 8 To train new team member on the field as and when needed 9 To follow company policy 10 To upgrade own self on sales practices and technically about product knowledge 11 To keep eagle eye, on competitior’s move and share that information to management during the meet
Recruitment and Onboarding: a) Coordinate job postings, candidate sourcing, and resume screening as per guidelines shared by the HR Manager. b) Schedule and confirm interviews, and maintain proper communication with candidates. c) Prepare and maintain onboarding documentation, ID creation forms, and checklists. d) Support the orientation process by coordinating with concerned departments for asset allocation, welcome kits, and documentation collection.. Employee Lifecycle Coordination: a) Maintain and update employee records—personal files, contracts, ID proofs, address changes, and other relevant documents. b) Assist in issuing confirmation letters, transfer letters, warning notices, and any other HR-related communication as per manager’s instruction. c) Coordinate documentation and checklists related to employee exits including no dues form, clearance process, exit form collection, and full & final paperwork preparation. d) Track resignations and separations, and follow up for clearance document submissions from departments.. Payroll & Attendance Support: a) Ensure timely and accurate collection of attendance data from biometric or manual sources. b) Maintain and update leave records and coordinate with team leads for leave approvals. c) Prepare and share salary inputs (attendance, leaves, new joiners, deductions) with the finance or payroll team for processing. d) Maintain salary slips, bank account details, and related statutory records. Employee Engagement & Administrative Support: a) Assist in planning and coordination of employee engagement activities, events, and HR drives. b) Handle basic employee queries regarding leaves, attendance, salary slips, PF/ESI, etc. c) Maintain trackers such as new joiners, exits, training attendance, PIP cases, and issue resolution logs. d) Support in enforcing wellness practices, hygiene standards, and workspace organization initiatives as guided by HR Manager. Training & Development Coordination: a) Coordinate scheduling of training programs and internal sessions. b) Maintain attendance records of training sessions and feedback forms. c) Support in documentation and report generation on employee development activities. Compliance and Policy Adherence: a) Keep employee data and HR documentation aligned with company policies and compliance standards. b) Assist in preparing HR reports, documentation for audits, and other regulatory support as instructed. c) Support HR Manager in the implementation of new policies by communicating and distributing necessary materials. d) Assist in the development and implementation of HR policies, procedures, and initiatives to promote a positive work culture.
Generating Leads from market visits, creating market push Introduction of the Tent Studio brand in the market. Managing Lead data categorically, and updating daily on a designated CRM Platform Collecting data about market trends and products in market, and present them during the monthly meeting for new product development To work according to sales target, value wise, product wise, and geo-graphical wise, by affilitating sales policy & credit policy To Coordinate & Negotiating with various stakeholders – internally and externally – capturing all the customers requirements correctly Preparation of timely reports of activities with all the key parameters To train new team member on the field as and when needed To follow company policy To upgrade own self on sales practices and technically about product knowledge To keep eagle eye, on competitior’s move and share that information to management during the meet.
1 Generating Leads from market visits, creating market push 2 Introduction of “Tent Studio” brand in market. 3 Managing Lead data categorically, and updating daily on a designated CRM Platform 4 Collecting data about market trends and products in market, and present them during the monthly meeting for new product development 5 To work according to sales target, value wise, product wise, and geo-graphical wise, by affilitating sales policy & credit policy 6 To Coordinate & Negotiating with various stakeholders – internally and externally – capturing all the customers requirements correctly 7 Preaparation of timely reports of activities with all the key parameters 8 To train new team member on the field as and when needed 9 To follow company policy 10 To upgrade own self on sales practices and technically about product knowledge 11 To keep eagle eye, on competitior’s move and share that information to management during the meet
1 Branch Operations : a) Manage the opening and closing of the branch store. b) Ensure timely reporting to the Head Office (HO) and Branch Manager (BM). c) Housekeeping and Product Display, Stock Management. d) Maintain orderliness and ensure proper housekeeping of the branch. e) Oversee proper stock display to enhance customer experience. 2 Team Management: a) Train and coach branch and new employees to improve performance. b) Foster a positive and collaborative team environment by encouraging open communication, teamwork, and mutual respect, which directly contributes to enhanced team performance and seamless branch operations. 3 Marketing and Business Development: a) Execute TTL marketing activities, including: b) Conduct Customer calling. c) WhatsApp messaging and social/digital marketing for the branch in coordination with Marketing. 4 Customer Service: a) Greet customers and conduct need analysis to understand their requirements. b) Provide detailed product information and recommendations. c) Manage referral programs, gift handling, and other customer-related activities. 5 Stock and Inventory Management: a) Perform daily cycle counts of branch stocks/inventory using inventory management tools like ERP or POS systems and prepare detailed reports. b) Assist the Branch Manager in stock forecasting and maintaining Minimum Stock Levels (MSL). c) Report stock shortages, damages, and ensure stock control measures are in place. d) Coordinate logistics and supply chain activities for the branch store 6 Alignment with Organizational Values: a) Prepare and handle all branch-related reports and MIS (Management Information System), including sales data, inventory updates, employee performance metrics, and customer feedback insights. b) Participate in team meetings to share progress, challenges, and suggestions for improvement. c) Ensure adherence to all company policies, Standard Operating Procedures (SOPs), ethical practices, and HR guidelines. d) Uphold Tent Studios core culture, values, and ethics in daily operations.
Role Overview: STORE EXECUTIVE : LOCATION - SITAMARHI The Retail Store Executive is responsible for day-to-day store operations, billing, cash management, inventory coordination, and customer support. The role ensures smooth functioning of the store, accurate documentation, timely reporting, and supports sales activities as directed by the Branch Team Lead (TL) and Branch Manager (BM). Key Responsibilities Billing & Cash Handling Execute customer billing with accuracy and ensure error-free cash transactions. Maintain daily cash register, payment records, receipts, and reconcile cash at closing. Ensure proper documentation of all payments/receipts as per company guidelines. Maintain day-to-day operational expense records of the store. Ensure timely submission of expense statements to the branch management and HO. Customer Service & Sales Support Attend walk-in customers and assist TL/BM in sales conversion. Provide product information, guide customers, and support them in selection. Ensure customer satisfaction and a smooth in-store experience. Store Operations Prepare daily store opening and closing reports. Ensure store readiness, cleanliness, and product display as per standards. Manage stock inward/outward entries in the system/register. Track inventory levels and ensure stock accuracy at all times. Raise stock requisition to HO as per requirements and follow-up on pending orders. Assist in stock verification and support periodic audits. Represent the store in internal meetings as assigned by TL or BM. Communicate store requirements, challenges, and updates to branch leadership. Support execution of branch-level operational plans and improvement initiatives. MIS & Reporting Prepare daily/weekly/monthly store MIS reports: billing, sales, expenses, stock, and cash. Share opening and closing reports with Branch Team Lead and Branch Manager. Maintain proper file management of store records.
Job Summary This role focuses purely on talent acquisition for Tent Studio’s retail and corporate positions across Bihar, Jharkhand & Nepal. The HR Recruiter will be responsible for end-to-end hiring, including sourcing, screening, candidate coordination, interview management, talent pipeline building, and maintaining recruitment dashboards. The position requires hands-on expertise in Naukri, Resdex, Apna, and other sourcing channels, with a strong understanding of hiring for retail, FMCG, and frontline sales roles. 1. Talent Sourcing & Screening Source suitable candidates using Naukri Resdex, Apna, LinkedIn, referrals, field sourcing, and internal databases. Screen CVs based on role fitment, experience, and job requirements. Conduct telephonic screening and shortlisting for all retail and sales roles (Store Executive, TL, Branch Manager, Cluster, Sales Coordinator, BDE, etc.). Build and maintain an active talent pipeline for high-demand and seasonal hiring needs. 2. Recruitment Coordination Coordinate interviews with line managers and panel members. Share interview schedules, reminders, and follow-ups with candidates to reduce no-shows. Manage documentation before offer stage (KYC, application form, experience proofs). Coordinate walk-in drives, campus drives, and local hiring campaigns. 3. Offer & Onboarding Support Draft offer letters and maintain communication with selected candidates until joining. Follow up on joining dates, ensure smooth onboarding readiness, and hand over documentation to HR Executive for further processing. 4. MIS, Reporting & Process Compliance Maintain trackers: hiring status, sourcing channel efficiency, open positions, offer-to-join ratio. Submit weekly & monthly recruitment dashboards to Manager HR. Ensure recruitment processes are aligned with Tent Studio’s SOPs and Code of Conduct standards. 5. Stakeholder Management Coordinate with Cluster Managers, Branch Managers, Operations, and Sales Leaders for staffing requirements. Build strong vendor and consultant relationships where required. Understand manpower planning and seasonal workforce requirements.
1 Generating Leads from market visits, creating market push 2 Introduction of “Tent Studio” brand in the market. 3 Managing Lead data categorically, and updating daily on a designated CRM Platform 4 Collecting data about market trends and products in the market, and presenting them during the monthly meeting for new product development 5 To work according to sales target, value-wise, product-wise, and geographical-wise, by affilating sales policy & credit policy 6 To coordinate & negotiate with various stakeholders – internally and externally – capturing all the customers' requirements correctly 7 Preparation of timely reports of activities with all the key parameters 8 To train new team members on the field as and when needed 9 To follow company policy 10 Tp upgrade own self on sales practices and technically about product knowledge 11 To keep an eagle eye on competitor's moves and share that information to management during the meeting
1 Generating Leads from market visits, creating market push 2 Introduction of “Tent Studio” brand in the market. 3 Managing Lead data categorically, and updating daily on a designated CRM Platform 4 Collecting data about market trends and products in the market, and presenting them during the monthly meeting for new product development 5 To work according to sales target, value-wise, product-wise, and geographical-wise, by affilating sales policy & credit policy 6 To coordinate & negotiate with various stakeholders – internally and externally – capturing all the customers' requirements correctly 7 Preparation of timely reports of activities with all the key parameters 8 To train new team members on the field as and when needed 9 To follow company policy 10 Tp upgrade own self on sales practices and technically about product knowledge 11 To keep an eagle eye on competitor's moves and share that information to management during the meeting
1 Generating Leads from market visits, creating market push 2 Introduction of “Tent Studio” brand in the market. 3 Managing Lead data categorically, and updating daily on a designated CRM Platform 4 Collecting data about market trends and products in the market, and presenting them during the monthly meeting for new product development 5 To work according to sales target, value-wise, product-wise, and geographical-wise, by affilating sales policy & credit policy 6 To coordinate & negotiate with various stakeholders – internally and externally – capturing all the customers' requirements correctly 7 Preparation of timely reports of activities with all the key parameters 8 To train new team members on the field as and when needed 9 To follow company policy 10 Tp upgrade own self on sales practices and technically about product knowledge 11 To keep an eagle eye on competitor's moves and share that information to management during the meeting
To attend the Incoming Calls from the company’s designated inquiry number within single ring. To do cold calling from the old data, based on the timing and pitch Follows up call to the prospect as per their given time. To answer the queries raised by the prospect / customer and solve them quickly To interact with the walk-in customer and take the preliminary data, and at the time of exit take the feedback and maintain the data in CRM To manage the CRM Data efficiently To connect the India Mart customer and fulfil the customer’s need, connect the sales person if needed (field – back office) Take follow-ups on timely manner with customer as well as lead forwarded to the sales team To do activity on WhatsApp blaster, google extractor after creating the campaign, Monthly – Planning Product wise Weekly – Data Extractor – new product information etc. Daily – Follow-ups To collect the vital information from the customer on Competition & Market Trend (Log Book) and present that during the monthly meeting To target untapped areas & Old Customers (Discontinued) of the customer during offseason by calling, WhatsApp activity To upgrade own self on the product, Pricing, Material, Competitive advantage, company’s differentiator etc. To implement the company’s Policy