-> Developing long-term partnerships with vendors, according to the product cycle requirements, to ensure timely and cost-effective purchases in accordance with Negotiation strategy guidelines. -> Executing vendor onboarding process a) Based on the requirement to improve delivery, b) To reduce the cost of purchase, c) To introduce new products based on demand from creative & sales and completing d) To implement 3 supplier policies and e) To ensure more reliable suppliers than non-reliable. f) Revise the rate contracts based on the revision in the pricing by renegotiating g) Renegotiate when quantity gets increased -> To drive the PRF to the PO Process as per the flow (refer to flowcharts) -> Work on the Escalation that arises from the Purchase Coordinator, may require to bring the matter to the CEO -> To Close the Debit, note, and credit notes as per the requirement on a timely basis -> To learn about the supplier’s cost structure, overheads, and process structure, to map their costing structure, by enabling this point you'll be able to negotiate terms in a better way -> To manage the aging-wise report of payables and share it with the finance team for fund planning -> To communicate with the creditors on their payment queries, and ensure when funds arrangement is there, they get their payments on a timely basis a) when the cash flow problem is there, communicate with the creditors and share with them the reason for the delay and seek their cooperation b) do not avoid their calls on the shake of delay situation -> To manage the transport freight negotiation and share with the team -> To manage the Product onboarding initiation activities -> To ensure the smooth functioning of the DRRP Process D - Damage (arrange the spares) R - Repair (arrange the spares) R - Replace (Initiate the process) P - Purchase Return (Initiate the process) -> Ensure Vendor evaluation process, database maintenance, and compliance management -> Aware of quality requirements from vendors, product-wise specifications, and ideas about prices -> To visit to shows, exhibitions, markets for the vendor development, evaluation process -> To start practicing great practices like JIT (just in time) Kanban (vendor carries our safety stock at his point) Rating system -> Carrying out cost analysis -> Documentation and Maintenance of reports -> Maintaining in sync with company ERP, updating details on it regularly -> Coordination and query resolution of vendors

To Manage the Branch Operations and take the responsibility of the Profit and Loss of the Branch, effectively manage the customer satisfaction rate by maintaining the benchmark of inventory to turnover ratio. To manage the Branch Operation activities and be the custodian of: Operational hours Key Management Security management Orderliness and housekeeping 3. To organize and Decorate the store in effective way to utilize the space Change the decoration every 15 days to get new feeling and new arrivals 4. To contribute into team Management from recruitment to exit Providing training, coaching, development and motivation for core team 5. Conduct the Marketing activities time to time, to ensure store gets enough walk-ins 6. To manage the security and surveillance of the store 7. To Ensure customer journey cycle flows as per the process benchmarking 8. To manage and control the accounting as per the company’s norms 9. To do daily inventory matching and monthly stock audit 10. To prepare the MIS of the Branch 11. To control the logistic and supply chain activities 12. To manage the local compliances and utility work for the branch

To match opening and closing cash balance To make sales order and sales invoice To collect cash accurately and manage accordingly To visit bank for the withdrawal and deposits To take follow-ups for collection activity To send MIS Reports on a daily, weekly basis accurately To facilitate 2nd Line of reporting of Branch. To maintain own log reports and perform other work assigned by the senior To train new team member on the as and when needed To follow company policy To upgrade own self on accounting practices

To attend the Incoming Calls from the company’s designated inquiry number within single ring. To do cold calling from the old data, based on the timing and pitch Follows up call to the prospect as per their given time. To answer the queries raised by the prospect / customer and solve them quickly To interact with the walk-in customer and take the preliminary data, and at the time of exit take the feedback and maintain the data in CRM To manage the CRM Data efficiently To connect the India Mart customer and fulfil the customer’s need, connect the sales person if needed (field – back office) Take follow-ups on timely manner with customer as well as lead forwarded to the sales team To do activity on WhatsApp blaster, google extractor after creating the campaign, Monthly – Planning Product wise Weekly – Data Extractor – new product information etc. Daily – Follow-ups To collect the vital information from the customer on Competition & Market Trend (Log Book) and present that during the monthly meeting To target untapped areas & Old Customers (Discontinued) of the customer during offseason by calling, WhatsApp activity To upgrade own self on the product, Pricing, Material, Competitive advantage, company’s differentiator etc. To implement the company’s Policy

a) Generating Leads from market visits, creating market push b) Introduction of “Tent Studio” brand in market. c) Managing Lead data categorically, and updating daily on a designated CRM Platform d) Collecting data about market trends and products in market, and present them during the monthly meeting for new product development e) To work according to sales target, value wise, product wise, and geo-graphical wise, by affiliating sales policy & credit policy f) To Coordinate & Negotiating with various stakeholders – internally and externally – capturing all the customers’ requirements correctly g) Preparation of timely reports of activities with all the key parameters h) To train new team member on the field as and when needed i) To follow company policy j) To up upgrade own self on sales practices and technically about product knowledge k) To keep eagle eye, on competitor’s move and share that information to management during the meet

Greet the customer with a warm smile, saying "Good morning / Good evening, sir." Make them feel that you were waiting for them and are there to serve them with care and attention. During conversations with the customer, understand what they need and show them a sample of the product with its details. After understanding the customer's requirements, provide them with details of the product's price and inquire about the quantity they wish to purchase. Always stay informed about the stock availability and pricing of the products. After obtaining all the details of the customer's purchase, create their first sales order so that they can proceed with the payment. Always check whether the product display area is clean and if the products are placed correctly. Regularly change the theme of the display area to maintain creativity and freshness among customers. While providing details of the required materials to the customer, also share information about other related products to increase sales. Ensure good coordination with your team members and other departments for better teamwork. Always adhere to all company policies and guidelines. Be ready at all times to complete any task or assist others as needed.

Recruitment and Onboarding: a) Assist in the recruitment process by sourcing candidates, screening resumes, and coordinating interviews. b) Coordinate new hire orientation and onboarding process, ensuring a smooth transition for new employees. Employee Relations: a) Handle employee inquiries and provide support on HR-related matters. b) Assist in resolving employee relations issues and conflicts in a timely and professional manner. c) Maintain employee records and ensure compliance with company policies and procedures. Performance Management: a) Support the performance management process by assisting in goal setting, performance evaluations, and feedback sessions. b) Coordinate training and development initiatives to enhance employee performance and career growth. HR Administration: a) Maintain accurate employee records and databases, including personnel files, attendance records, and performance evaluations. b) Process HR-related paperwork such as employment contracts, leave requests, and disciplinary actions. c) Assist in payroll processing and ensure timely and accurate payment of salaries and benefits. d) To Manage the Organization wellness habits, prevent and nurture the culture of the organization Compliance and Policy Implementation: a) Stay updated on labor laws, regulations, and industry best practices to ensure compliance with legal requirements. b) Assist in the development and implementation of HR policies, procedures, and initiatives to promote a positive work culture. Training and Development: a) Coordinate employee training sessions and professional development programs. b) Identify training needs and assist in the design and delivery of training modules to enhance employee skills and competencies.