TELUS Digital II Freshers(Result Awaited) Mega Walk-In(Sat) 5th April

Job Description

Walk in Date - 5th April 2025 Walk-in Time - 11 AM- 4 PM IST Walk-in Venue - UG Floor, Tower 6, Candor Techspace, Noida Sector 135, Uttar Pradesh. Role & responsibilities 1. Analyze and solve customer queries through calls. 2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Preferred candidate profile 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers & Results awaited can apply 4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7. UG/Graduate/PG can apply(UG fresher not eligible). Perks and benefits 1. Annual Package would upto 3.2 2. Cab Facilities. 3. Medicare Facility(free online consultation with Doc)