Telesales Specialist

2 - 4 years

4.0 - 6.0 Lacs P.A.

Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

crm softwarefinancial servicessalesforcetelesalescrmimpdpcold callingcustomer relationshipcustomer servicecustomer retentionpatchingsalesexpdpdataguardfinancial productslead generationoracle dbasellingrmandatapumpretention

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills: . CRM software, Cold calling, Salesforce, Lead generation, Negotiation skills, Customer retention, Active listening, Salesforce Automation Tools,. Job Overview. We are seeking a dynamic and results-driven Personal Loan Telesales Executive to join our team. The ideal candidate will be responsible for reaching out to potential customers, explaining loan products, and guiding them through the application process. This role requires excellent communication skills, persuasive selling abilities, and a customer-focused approach. Key Responsibilities. Contact potential customers via phone to promote personal loan products. Explain loan features, eligibility criteria, interest rates, and repayment terms. Assess customer needs and provide suitable loan options. Handle customer inquiries, resolve concerns, and provide excellent service. Follow up with interested customers to ensure loan application completion. Maintain accurate records of calls, leads, and customer interactions. Achieve assigned sales targets and performance goals. Stay updated on financial regulations, company policies, and loan products. Requirements. Education:High school diploma or bachelor's degree in finance, business, or a related field. Experience:1+ years of telesales experience in banking, NBFCs, or financial services. (Freshers with good communication skills may apply.). Skills: . Strong verbal communication and persuasion skills. Basic knowledge of financial products and loan processes. Ability to handle objections and negotiate effectively. Proficiency in using CRM software and MS Office. Target-driven mindset with a proactive approach. Language:Fluency in English and regional languages is a plus. Benefits. Attractive salary with incentives based on performance. Training and career growth opportunities. A dynamic and fast-paced work environment

Financial Services
Not Available

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