Telesales Executive

About the Role

Fine Acers is hiring a TeleMarketing Executive who can deliver exceptional service, build strong client relationships, and play a pivotal role in creating memorable customer experiences. This role is ideal for someone who thrives on meaningful conversations, understands high-touch service, and can convert interest into trust — and trust into action. You’ll be the voice of Fine Acers, helping shape how customers perceive our brand and offerings.

Key Responsibilities

• Serve as the first point of contact for prospective and existing customers, primarily via phone calls.
• Engage inbound leads and initiate outbound calls to promote Fine Acers’ loyalty programs and offerings.
• Convert interest into action — with a focus on repeat purchases, upsells, and long-term customer relationships.

What We’re Looking For

• 1–3 years of experience in customer service, inside sales, or telemarketing with a strong sales orientation.
• Proven ability to convert leads, handle objections, and close conversations with outcomes.
• Excellent verbal communication in English (additional languages are a plus).
• Comfort with CRM tools, call tracking systems, and structured follow-ups.
• Empathy for the customer, but a drive for results.
• Ability to operate in a fast-moving, early-stage company where processes are still evolving.
• Background in luxury, real estate, travel, hospitality, or lifestyle products is a strong advantage.
• Educate customers about the value and exclusivity of Fine Acers offerings and lifestyle experiences.
• Maintain detailed call logs, track lead stages, and update the CRM with relevant insights.
• Meet and exceed weekly and monthly conversion and loyalty sales targets.
• Provide customer feedback to internal teams to help improve offerings, communication, and experiences.
• Assist in the optimization of calling scripts and engagement flows based on customer response patterns.

Job Type: Full-time

Pay: ₹15,086.00 - ₹28,032.41 per month

Experience:

• Telemarketing: 3 years (Required)
• Cold calling: 3 years (Required)

Language:

• English (Required)

Location:

• Nirman Nagar, Jaipur, Rajasthan (Required)

Work Location: In person