Telesales Executive

Job Description

Role description: ● Consistently embarking an excellent first impression on call, delivering exceptional customer experience ● Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind ● Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase ● Contacting prospective clients / existing customers to inform them about the product using scripts ● Accurately record details of communication with customers ● Developing and sustaining solid relationships with customers to encourage repeat business ● Answer questions about product features in an engaging manner ● Answer all customer questions honestly and accurately ● Using sales scripts drive sales and respond to customer objections ● Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences. ● Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Show more Show less